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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,973 topics in this forum

  1. [Solved] Modify my domain name

    By mrgev,
    • 6 replies
    • 614 views

  2. [Solved] How to get into plesk?

    By neptunus,
    • 1 reply
    • 327 views

  3. [Solved] Change main domain

    By mth5,
    • 1 reply
    • 333 views

  4. email not working

    By asjadirshad33,
    • 1 reply
    • 342 views

  5. DNS Record Modification/s

    By mrgev,
    • 1 reply
    • 374 views

  6. Can you RDP to a Lily account?

    By ChippyTech,   
    • 1 reply
    • 416 views

  7. [Solved] Change main domain

    By andreweb,
    • 1 reply
    • 310 views

  8. [Solved] Change PHP settings

    By mth5,
    • 0 replies
    • 265 views

  9. [Solved] Add a new domain

    By mth5,
    • 1 reply
    • 292 views

  10. [Solved] Change my main domain

    By mrgev,
    • 1 reply
    • 292 views

  11. [Solved] I need python hosting

    By melvinberly,
    • 3 replies
    • 439 views

  12. [Solved] Database public IP

    By udayrao01,
    • 2 replies
    • 306 views

  13. [Solved] forgot password

    By quataofr,
    • 0 replies
    • 282 views

  14. [Solved] Python module requests_html or selenium

    By gtom1984,
    • 3 replies
    • 332 views

  15. Emsil errors on load

    By OmegatronPrime,
    • 1 reply
    • 355 views
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