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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,655 topics in this forum

  1. [Solved] Adding a domain

    By fhqwhgads,
    • 5 replies
    • 985 views

  2. Warning: Another user with the same username (**) is already logged in to Plesk.

    By jasonmenti,
    • 3 replies
    • 945 views

  3. HelioHost Keeps Logging Me Out in the Plesk Control Panel

    By st3gm4,
    • 2 replies
    • 850 views

  4. [Solved] Wipe account

    By nbss,
    • 1 reply
    • 5.8k views

  5. [Solved] Change Domain

    By azharfn,
    • 1 reply
    • 437 views

  6. [Solved] Changing main domain name

    By himangshuneog,
    • 1 reply
    • 427 views

  7. [Solved] Add New Domain

    By auqust,
    • 2 replies
    • 621 views

  8. [Solved] Add new domain

    By celestatone,
    • 2 replies
    • 508 views

  9. [Solved] AH01276 (403 Forbidden) error on fresh install of plesk

    By sebas,
    • 2 replies
    • 605 views

  10. [Solved] ADD NEW DOMAIN

    By xbc,
    • 1 reply
    • 382 views

  11. i want to add a new domain

    By onezoroone,
    • 2 replies
    • 490 views

  12. Unable to host node.js application

    By maneeshsandra,
    • 2 replies
    • 1.1k views

  13. [Solved] Directory List and more ...

    By d3v123,   
    • 1 reply
    • 970 views

  14. Can't add DNS record for my free subdomain

    By mnnobi,
    • 1 reply
    • 430 views

  15. Discord bot cgi error

    By kokofixcomputers,
    • 2 replies
    • 511 views
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