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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,890 topics in this forum

  1. [Solved] Please reset my account, thank you

    By ohyo,
    • 2 replies
    • 528 views

  2. [Solved] Reactive Account

    By bawanthabe,
    • 7 replies
    • 943 views

  3. [Solved] Add a domain to my account

    By jojj2111,
    • 1 reply
    • 462 views

  4. [Solved] Can't create Postgres DB (SQLSTATE[55006])

    By tomaszrozko97,
    • 3 replies
    • 1.2k views

  5. [Solved] 404 error on newly tommy account

    By karplus,
    • 3 replies
    • 700 views

  6. [Solved] Donation done for Tommy Server

    By karplus,
    • 7 replies
    • 812 views

  7. weird cookie I didn't add

    By kurisotofaa,
    • 1 reply
    • 435 views

  8. [Solved] Add a domain to my website

    By kurisotofaa,
    • 2 replies
    • 539 views

  9. site not working

    By Terru Ku,
    • 2 replies
    • 482 views

  10. [Solved] Problematic digital certificate

    By zeldafan,
    • 3 replies
    • 672 views

  11. [Solved] delete added domain request

    By itray25,
    • 2 replies
    • 679 views

  12. [Solved] It looks like something went wrong

    By goolgo,
    • 1 reply
    • 434 views

  13. [Solved] Add domain and subdomains

    By pylmichael,
    • 1 reply
    • 401 views

  14. [Solved] Website Error.

    By forgeekdoing,
    • 1 reply
    • 597 views

  15. [Solved] Please add domain

    By gabalv,
    • 1 reply
    • 418 views
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