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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] Problem connecting to external MySQL db

    By gasparic,
    • 4 replies
    • 707 views

  2. [Solved] Move to Tommy request

    By dlaw,
    • 4 replies
    • 526 views

  3. [Solved] Please move my account to Tommy server

    By romany,
    • 3 replies
    • 442 views

  4. Enable intl extension

    By abdoudzg,   
    • 1 reply
    • 654 views

  5. My Cpanel Login Details

    By stockcoi,
    • 1 reply
    • 584 views

  6. [Solved] My website is not working 1 2

    By sulam,
    • 28 replies
    • 2.6k views

  7. IT SHOWS SERVER DOWN EVERYTIME

    By aftab99,   
    • 4 replies
    • 797 views

  8. Websockets

    By gatekeeper,
    • 5 replies
    • 638 views

  9. [Solved] account has been archived

    By otmanait,
    • 1 reply
    • 422 views

  10. Remote connection string not working in VB.net

    By donnolic,
    • 7 replies
    • 617 views

  11. [Solved] Tommy invite request

    By Guest hpaudioblog,
    • 1 reply
    • 366 views

  12. VPS and webhosting

    By gleason,
    • 1 reply
    • 5.3k views

  13. [Solved] MY ACCCOUNT IS ARCHIVED

    By aftab99,   
    • 2 replies
    • 544 views

  14. [Solved] Tommy Account request

    By zeldafan,
    • 1 reply
    • 449 views

  15. [Solved] Wrong primary domain

    By gasparic,   
    • 4 replies
    • 1.2k views
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