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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,715 topics in this forum

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    By fuzmic,
    • 18 replies
    • 1.9k views

  2. Email status after cpanel collapsed

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    • 3 replies
    • 717 views

  3. Tommy is up & running

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  4. [Solved] Help Renew account due to inactivity

    By ienergia,
    • 2 replies
    • 690 views

  5. Security warning

    By fuzmic,
    • 13 replies
    • 1.2k views

  6. Can you help me to grant remote access of MySQL database from any IP address?

    By quataofr,
    • 0 replies
    • 525 views

  7. 1GB extra free memory on VPSs

    By infantex,
    • 6 replies
    • 814 views

  8. Reset VPS from scratch Ubuntu

    By yoreparo,
    • 5 replies
    • 824 views

  9. [Solved] Certificates expired

    By thorast,
    • 2 replies
    • 682 views

  10. [Solved] I can't setup website two week

    By nemo1,
    • 7 replies
    • 1.1k views

  11. Can't load my websites

    By robev,
    • 4 replies
    • 855 views

  12. How to get a copy of export from phpmyadmin with the current cpanel hiccup

    By fuzmic,
    • 5 replies
    • 5.7k views

  13. VPS23

    By r0nmlt,
    • 3 replies
    • 677 views

  14. Sites down

    By thorast,   
    • 1 reply
    • 632 views

  15. [Solved] Reactivate a website

    By roguitar,
    • 6 replies
    • 974 views
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