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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,890 topics in this forum

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    By juaorpo,
    • 1 reply
    • 373 views

  2. Plesk Default Page

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    • 4 replies
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  3. Reset my account

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  4. [Solved] Change domain name

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    • 1 reply
    • 427 views

  5. [Solved] Reset my account

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    • 1 reply
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  6. [Solved] Reset Account

    By miniurl,
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    • 1.1k views

  7. [Solved] Hosting java application

    By alessandromargo,
    • 1 reply
    • 402 views

  8. [Solved] My sister can't get Filezilla to connect since the Johnny rebuild.

    By lilychan,
    • 3 replies
    • 885 views

  9. Can't connect to PostgreSQL

    By tiger74,
    • 0 replies
    • 588 views

  10. [Solved] DB Erased after 30 days idle

    By fdevillalobos,
    • 2 replies
    • 503 views

  11. Cannot login on Johnny - Invalid user/password

    By paladino,
    • 1 reply
    • 536 views

  12. MariaDB: Inter-database foreign keys

    By sagnik,   
    • 2 replies
    • 772 views

  13. CREATE NEW SUBDOMAINS

    By orca,
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    • 1.1k views

  14. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 537 views

  15. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 699 views
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