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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,893 topics in this forum

  1. [Solved] Read-only filesystem; VPS unresponsive after restart

    By badrihippo,
    • 2 replies
    • 431 views

  2. [Solved] different email for donation

    By helioh16,
    • 1 reply
    • 372 views

  3. Migration to plesk (Ready For Plesk?)

    By kugan,
    • 1 reply
    • 338 views

  4. loading site super slow

    By garrigue,
    • 8 replies
    • 706 views

  5. [Solved] different email for payment

    By maybe later,
    • 1 reply
    • 286 views

  6. [Solved] agregar un dominio adicional

    By nsantioe,
    • 3 replies
    • 383 views

  7. [Solved] Change Domain Name

    By rjgamero,
    • 5 replies
    • 467 views

  8. [Solved] Changing main domain

    By Voltex Pixel,
    • 1 reply
    • 391 views

  9. Update Krydos documentation to Python 3.10

    By masthst,
    • 2 replies
    • 442 views

  10. [Solved] Change Document Root Path

    By duplex,
    • 3 replies
    • 700 views

  11. [Solved] Change Domain

    By igna,
    • 2 replies
    • 385 views

  12. [Solved] New domain

    By sterremu,
    • 2 replies
    • 344 views

  13. [Solved] Add new domain

    By mateusfmello,
    • 1 reply
    • 306 views

  14. [Solved] request to add dns record

    By irlpinkiepie,
    • 4 replies
    • 352 views

  15. [Solved] is this scam?

    By ARD55,
    • 7 replies
    • 517 views
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