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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. [Solved] Please reset my account - jcisministries.helioho.st

    By reinzemf,
    • 2 replies
    • 622 views

  2. Delete account

    By maroufwani,
    • 1 reply
    • 526 views

  3. [Solved] remote access

    By peterlasvera,
    • 2 replies
    • 640 views

  4. Keep websites secured Disabled

    By thorast,
    • 1 reply
    • 458 views

  5. Please change the main domain for "alexgoldberg" account

    By dosprn,
    • 2 replies
    • 469 views

  6. dosprn.com hosting

    By dosprn,
    • 1 reply
    • 455 views

  7. [Solved] cant access database

    By peterlasvera,
    • 1 reply
    • 390 views

  8. delete account

    By dlane,
    • 0 replies
    • 390 views

  9. [Solved] Please reset my account - jcisministries.helioho.st

    By zemfajardo7,
    • 1 reply
    • 470 views

  10. [Solved] Domain change

    By whitedevil,
    • 1 reply
    • 481 views

  11. [Solved] VPS subscription renewal

    By allu62,
    • 4 replies
    • 963 views

  12. [Solved] Wipe account and start over

    By piyush40,
    • 1 reply
    • 479 views

  13. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 599 views

  14. [Solved] wipe account and start overagain

    By whitedevil,
    • 1 reply
    • 531 views

  15. [Solved] How long does the free hosting take

    By Ahmed EL Masry,
    • 1 reply
    • 477 views
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