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Files renamed and account unsuspended. Please be mindful of automated calls like this. I would recommend no more often than once every few minutes, perhaps even less depending on how heavy the script is on the server. Your account can take up to 2 hours for the domains to function again.

That domain is already present on your account.

Domain added. Please be sure to configure DNS. The domain can take up to two hours to function.

Invite sent.

Dear Support, My website is hosted with you, but my email hosting is with Axxess Hosting. Please add the following DNS records to the DNS zone for goldenbrush.co.za. MX Record Host: @ Priority: 10 Destination: mx1.tld-mx.com TTL: 86400 MX Record Host: @ Priority: 20 Destination: mx2.tld-mx.net TTL: 86400 A Record Host: mail Points to: 156.155.252.32 TTL: 14400 TXT Record SPF Host: @ Value: v=spf1 +a +mx +ip4:156.155.252.32 include:relay.mailchannels.net ~all TTL: 14400 TXT Record DKIM Host: x._domainkey Value: v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwcKAmJ1Px0BCNglye8N4ecgOgZh/YfSMaTeIMCPzJ83tn18oemJG6zFuhGebkYWafD85BPhEDQE8iRaab5ATrj0mCzVTRjFGdBlkQSsTzeLBmzYYzg7j4PE8ikABlylT8RnV80nSnHXbe4fGZYCdkAXtgc/x9WKU9RjduZ6TMgmcHBlcdZQ5v0PamdA9JN8NoUUFXBhyNrhJdW1+D3OCc0BefU2eMr3W7d3hcxYcS/OLhLxg0awWdClYm3eFCvaHu4JrpLjtkRwWohHu+teu0qjKrEZ8R7qg65muDovd31LUuuC/BjcRL4ILJROwlihYqL3k5BV8THX13ysFxyKduQIDAQAB TTL: 3600 TXT Record DMARC Host: _dmarc Value: v=DMARC1; p=none; TTL: 3600 Please let me know once these records have been added. Will this effect the other sites on my account? Kind Regards Bradley

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.

Unsuspended. Please fix the issue quickly. It can take up to two hours for the domain to work again.

Domain added, it'll take effect in about an hour and a half. If you haven't switched to HelioHost's nameservers, you'll need to create an A/AAAA record to Johnny's IP address for the domain to work.

Ok, I'm not sure why your Wordpress install disappeared then. I assumed you installed it after the move started.

Based on the current content of that domain, it belongs to a commercial/for-profit business. Per our Terms of Service and Plesk's nonprofit licensing terms, you cannot use a Tommy account for hosting websites or services related to a commercial business. If it is being used commercially, you will need to move to Morty before we can add this domain. If it is not being used commercially, please explain how a construction company website is not commercial in nature (if it's a demo or the like, please put a big DEMO or similar notice on the site to make this obvious).

Thank you Krydos Everything is working fine, you may close this case as resolved

Topic can be closed. Got an answer and resolution in the chat feature. Thank you!

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function. Is the mail.gurujeebuilders.com going to be used by a commercial business? Per our Terms of Service and Plesk's nonprofit licensing terms, you cannot use a Tommy account for hosting websites or services related to a commercial business. If it is being used commercially, you will need to move this domain to Morty.

Okay thanks

Domain added. It can take up to 2 hours to start working. Thanks for being a heliohost user since 2012, we appreciate the many years you have been a user.

Deleted.

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.

Subdomain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.

It's working for me. I see a white screen with "Node.js is working" in the upper left. Please clear your cache.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Domain added, it will take effect in about an hour. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Morty's IP address for the domain to work.

Cool. Let us know if you need help with anything else.

Alias added. It can take up to 2 hours for the new domain to function.

Was there a problem with this link? I don't see any record of it being used.