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Showing topics posted in for the last 365 days.
- Today
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[Solved] Additional Domain and SubDomain
danangwhariyadi replied to danangwhariyadi's topic in Customer Service
Oke, thanks👍 -
Thanks, it works now, the die() statement was temporary debug so I will remove it.
- Yesterday
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Kind of. We didn't have as many users on the servers (especially Tommy) at the time, and I believe we also had a user recently who asked for some astronomical number of domains. Since every domain added slows the server down, it's not fair for a few users with a ton of domains to impact everyone else, so we added a limit. The same performance impact associated with domains is also why domains that are added but not actually hosted here now disable themselves after a while. Disabled domains have no performance impact.
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[Solved] I got error when uploading files
Krydos replied to xiaotusoushu's topic in Escalated Requests
Just for future reference, I work on support requests by oldest response to newest response. So if you bump your thread it moves it to the bottom of my todo list. -
I guess I'll copy/paste the same answer that websys didn't read twice already on Discord here too.
- 15 replies
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- domain
- add domain
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(and 1 more)
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Remote access enabled. host=65.19.141.77 port=5432 username=itechpros_sb dbname=itechpros_accuzip password=<set in Plesk>
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It's because your username has more than 8 characters and the ps command was truncating it to softspi+ I edited your bot_control script for you to handle longer usernames, and I'll add the changes to the wiki as well. Thanks for letting us know.
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[Krydos] Remote database postgresql
husrevakbas replied to husrevakbas's topic in Escalated Requests
do Krydos see this topic when his name is tagged? should i try to send message personally? -
I tested the domain disabling system with your three subdomains, and the way everything is configured right now they won't get disabled again.
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Changed.
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Ok, it’s fine with me to go for mails.zhirofund.com. Appreciate that!
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Krydos can do this
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[Krydos] Request to increase max upload size and add a subdomain
Palpale replied to Palpale's topic in Escalated Requests
and i just asking how do i set up my email in gmail because its giving me error. I already used ssl on the pop3. -
Quota exceeded: xiaotusoushu
wolstech replied to xiaotusoushu's topic in Suspended and Queued Accounts
root@tommy2 [/home/xiaotusoushu.helioho.st]# du -hs 1002M . It's full. Either you need to delete something, or if you can't, please tell me what to delete so I can do so for you. I recalculated the space in Plesk as well, so it should now also show full (Plesk doesn't recalculate in real time, so there's a delay between uploading and the statistics reflecting what's in your account). - Last week
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[Solved] redirects to login_up.php on some users
wolstech replied to psn09999's topic in Customer Service
This issue was on our end (the IPv6 was not assigned to your domain for some reason). I've fixed the missing assignment and the account should work correctly within 2 hours. Please recreate the IPv6 record since you deleted it. -
now the nodejs seems work. thanks
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Maximum any user can have on the shared hosting is 6GB. If you move to another server, you would have to actually move the account, not create a second one. You would just have 6GB on the new server. Creating additional accounts will get all of your accounts suspended for having multiple accounts. Users are only allowed to have one account, so it's not possible to have an account on both servers. Users needing more than 6GB space have to buy a VPS.
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Domain changed. It can take up to 2 hours to work.
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Domain changed. Please make sure you create A and AAAA records for the subdomain that are pointed to the IPs shown in plesk. The domain can take up to 2 hours to work.
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I cannot login into heliohost.com
rashed2055 replied to rashed2055's topic in Suspended and Queued Accounts
it's worked. thanks -
Edit: I've found the code on the wayback machine but it seems to need libraries that are no longer importable Edit 2: The code should now be killable from within so just killing the 2 running processes should be fine, that being said going to softspider.heliohost.us/bot_control/index.sh?action=stop still does nothing; suggestion: please add an emergency kill all button Going to index.sh?action=stop seems to do nothing other than write "Stopping new.py.". Is there an archive of the previous version of this(https://wiki.helionet.org/tutorials/discord-bot) guide written in python so I can understand what the stop script is even doing + possibly fix it?