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Hi, I'm having a problem, in phpPgAdmin on Stevie there is a Login Loop. Meaning that the Interface infinitley try to login but nothing happens. Is it on me or is it a problem on stevie? I want to go from mysql to postgres due to the heavy load on mysql and the downtimes but without interface it will be difficult. Greetings fork

Hi! I don't know if this is the right place in the forum, but I can't login into phpPgAdmin on Stevie (user = edivaldo - http://bazinga.heliohost.org/). When I enter in http://stevie.helioh...Admin/index.php (the phpPgAdmin button in cPanel) and try to login in the server, the page is auto-refreshing every second, showing authentication problem. Thanks!

My website is hameroha.com and failed to look up its DNS. My website is not working. Also http://stevie.heliohost.org/ is not working. Thank you

I know that stevie server was fast before some days. But starting from some days ago my website is slow and even it can't load the page for me. I have checked the response time with pingdom and its average response time is 1370 ms. You can see the screenshoot of response time in the attachment. If the problem is because of my website, let me know and I will make correction on my site. My website is hameroha.com.

Hello, I've been trying to login to the stevie cpanel for 1 hour already. Every time I try the password reset, it doesn't do a thing... The first 2 times it actually sent an email containing the reset code. When I finally got to resetting the password, the script gave me the most useless password ever made... The cpanel login doesn't even accept it. Can you please reset my password to something normal so that I can work again with the cpanel? My domain: orbitalgravity.heliohost.org Thanks

Got a blacklist bounce (redacted email addresses) : A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: -mbox-@-dom-.org SMTP error from remote mail server after RCPT TO:&--#60;-mbox-@-dom-.org&--#62;: host -dom-.org [69.89.31.70]: 550-Message rejected because (stevie.heliohost.org) [65.19.143.2]:60289 is 550 blacklisted. This seems to be the one that has stevie blacklisted : Blacklist Reason TTL ResponseTime LISTED LASHBACK 65.19.143.2 was listed 300 94 http://blacklist.lashback.com says that a manul de-listing is necessary. Helionet.org admins please investigate and fix. Thanks.

Username "jimbo1qa". My site is jimmyli.org , the domain expired, now in the process of moving to jimmyli.ro.lt until the domain's renewed. Since the Stevie crash, I have been getting MySQL errors with my Drupal install. First error -1, then odd errors: Warning: Cannot modify header information - headers already sent by (output started at /home1/jimbo1qa/public_html/drupal/includes/common.inc:2700) in drupal_send_headers() (line 1217 of /home1/jimbo1qa/public_html/drupal/includes/bootstrap.inc). PDOException: SQLSTATE[HY000]: General error: 1467 Failed to read auto-increment value from storage engine: INSERT INTO {watchdog} (uid, type, message, variables, severity, link, location, referer, hostname, timestamp) VALUES (:db_insert_placeholder_0, :db_insert_placeholder_1, :db_insert_placeholder_2, :db_insert_placeholder_3, :db_insert_placeholder_4, :db_insert_placeholder_5, :db_insert_placeholder_6, :db_insert_placeholder_7, :db_insert_placeholder_8, :db_insert_placeholder_9); Array ( [:db_insert_placeholder_0] =&--#62; 0 [:db_insert_placeholder_1] =&--#62; cron [:db_insert_placeholder_2] =&--#62; Attempting to re-run cron while it is already running. [:db_insert_placeholder_3] =&--#62; a:0:{} [:db_insert_placeholder_4] =&--#62; 4 [:db_insert_placeholder_5] =&--#62; [:db_insert_placeholder_6] =&--#62; http://jimmyli.org/drupal/ [:db_insert_placeholder_7] =&--#62; [:db_insert_placeholder_8] =&--#62; 50.136.155.136 [:db_insert_placeholder_9] =&--#62; 1403240068 ) in dblog_watchdog() (line 160 of /home1/jimbo1qa/public_html/drupal/modules/dblog/dblog.module). Will this get fixed? Second problem: In my attempts to recover from the database crash, I downloaded a SQL backup. Then I attempted to create a new database to reupload to. Oddly, when I create in cPanel MySQL, it doesn't show up in phpMyAdmin, and when I use a SQL command to create in phpMyAdmin, I cannot access or delete it from cPanel . Now I have an unwanted empty database named jimbo1qa_666 that needs to be deleted. Do NOT delete jimbo1qaz_drup666. Is there any explanation for the invisible databases? 3. After successfully importing to jimbo1qaz_drup666, I cannot create a database user because cPanel does not "see" that database. This depends on the invisible database issue being solved. As a worst-case workaround, is there a way to set up MySQL users from phpMyAdmin?

I can't access http://stevie.heliohost.org. Also I can't access my website. It was 3 days ago. It is working for other users but it is blocked only for me. Please your help. Thank you in advance

Hey all, EDIT: I have since tried to make a Johnny account with the same credentials (different email though). It is giving me the same error as Stevie. I've been trying to make a Stevie account for some time now. Probably about a week. Every time I sign up, I get an error. Doesn't give me an error code, I just submit the info and it tells me there has been an error, and to try again later. And every time I try again later, it tells me the limit has been passed. My info: Username- becool, firecool, firesafe (tried 3 in case they were taken) Password- 10+ characters, 1 capital, 1 number Domain- becoolaboutfiresafety.com (I own it already) Email- steveisnon@gmail.com Captcha was correct all 20+ times I've tried. Running Google Chrome on a Chromebook. Cleared all browsing data and tried on multiple IP addresses. Any idea what I should do? I need the uptime, so Stevie is my only option. EDIT: I no longer care about uptime, my concern is bandwidth. Thanks in advance! -Seymore Smoke

Hi, I'm trying to install perl module on my account, but it is keeping return the following errors. My user on heliohost.org is mahmoud6 Installing "CGI::Carp" Perl Module Testing connection speed...(using fast method)...Done Ping:0 (ticks) Testing connection speed to mirrors1.kernel.org using pureperl...(cached .. 60000.00 bytes/s)...Done Ping:0 (ticks) Testing connection speed to mirrors2.kernel.org using pureperl...(cached .. 60000.00 bytes/s)...Done Ping:0 (ticks) Testing connection speed to mirrors4.kernel.org using pureperl...(cached .. 60000.00 bytes/s)...Done Ping:0 (ticks) Testing connection speed to mirrors3.kernel.org using pureperl...(cached .. 30000.00 bytes/s)...Done Ping:0 (ticks) Testing connection speed to mirrors.kernel.org using pureperl...(cached .. 30000.00 bytes/s)...Done Five usable mirrors located Ping:1 (ticks) Testing connection speed to 208.74.123.21 using pureperl...(using cached speed)...Done Ping:1 (ticks) Testing connection speed to 208.82.118.100 using pureperl...(using cached speed)...Done Ping:2 (ticks) Testing connection speed to 69.50.192.73 using pureperl...(using cached speed)...Done Three usable fallback mirrors located Mirror Check passed for mirrors1.kernel.org (/index.html) Checking C compiler....C compiler (/usr/bin/cc) OK (cached Sun Jun 1 12:13:51 2014) Tuned C compiler not available because it is not enabled....Done CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available. Method: Using Perl Expect, Installer: cpanm cpanm (App::cpanminus) 1.6916 on perl 5.008008 built for x86_64-linux Work directory is /home1/mahmoud6/.cpanm/work/1401652777.19695 You have make /usr/bin/make Falling back to HTTP::Tiny 0.029 You have /bin/tar: tar (GNU tar) 1.15.1 You have /usr/bin/unzip You have Cpanel::HttpRequest 2.1 Checking if you have ExtUtils::MakeMaker 6.31 ... Yes (6.98) Checking if you have ExtUtils::Install 1.46 ... Yes (1.67) Testing connection speed...(using fast method)...Done Ping:0 (ticks) Testing connection speed to mirrors1.kernel.org using pureperl...(cached .. 60000.00 bytes/s)...Done Ping:0 (ticks) Testing connection speed to mirrors2.kernel.org using pureperl...(cached .. 60000.00 bytes/s)...Done Ping:0 (ticks) Testing connection speed to mirrors4.kernel.org using pureperl...(cached .. 60000.00 bytes/s)...Done Ping:0 (ticks) Testing connection speed to mirrors3.kernel.org using pureperl...(cached .. 30000.00 bytes/s)...Done Ping:0 (ticks) Testing connection speed to mirrors.kernel.org using pureperl...(cached .. 30000.00 bytes/s)...Done Five usable mirrors located Ping:1 (ticks) Testing connection speed to 208.74.123.21 using pureperl...(using cached speed)...Done Ping:1 (ticks) Testing connection speed to 208.82.118.100 using pureperl...(using cached speed)...Done Ping:2 (ticks) Testing connection speed to 69.50.192.73 using pureperl...(using cached speed)...Done Three usable fallback mirrors located Fetching http://mirrors1.kernel.org/cpan/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /home1/mahmoud6/.HttpRequest/mirrors1.kernel.org......searching for mirrors (mirror search attempt 1/3)...Ping:0 (ticks) Testing connection speed to 149.20.20.135 using pureperl...test failed...Done Ping:0 (ticks) Testing connection speed to 149.20.4.71 using pureperl...test failed...Done ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving mirrors1.kernel.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:0 (ticks) Testing connection speed to 149.20.20.135 using pureperl...test failed...Done Ping:0 (ticks) Testing connection speed to 149.20.4.71 using pureperl...test failed...Done ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving mirrors1.kernel.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:0 (ticks) Testing connection speed to 149.20.20.135 using pureperl...test failed...Done Ping:0 (ticks) Testing connection speed to 149.20.4.71 using pureperl...test failed...Done ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving mirrors1.kernel.org...(resolve attempt 1/65)...mirrors1.kernel.org did not have any working mirrors. Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 603. Perl Expect failed with non-zero exit status: 6400 All available perl module install methods have failed

Hello everybody, first, thanks to heliohost for the hosting service, i created a new account on stevie server with the domain name: http://sd.heliohost.org/ and i already uploaded my frontpage to the FTP and everything is fine! but unfortunetly since few hours i am trying to create a new postgreSQL database but the connexion to phpPgAdmin is not possible with my root login and password! How can i fix that please! Thanks for your help! --------------------------------- Smart Decisions

This topic is a reference for those having problems with the MySQL server on Stevie. Due to a crash in February, Stevie's MySQL server has been experiencing frequent errors and downtime. There are a variety of error codes and problems, and the solutions to each are different. Common Issues Error -2002 ("Can't connect to local MySQL server...") Issue: You're receiving Error -2002 or a message saying you cannot connect to the database server when you try to use certain mysql applications or when you try to log into PhpMyAdmin. Solution: The server is down. Wait several minutes and try again. The server goes down very frequently due to the damage associated with the crash in February, Error -2013 ("Lost Connection during query...") / Database error installing software / Error editing tables in PhpMyAdmin Issue: You receive error -2013 or a message saying the connection was lost during a database query when executing queries in phpmyadmin, when restoring a backup, or when installing various software. This error is caused by attempting to create or modify a database table (or data within the table) that uses the InnoDB storage engine. InnoDB was damaged during the server crash in February. As a result, you cannot edit the data within a table, nor can you create/alter/drop InnoDB tables (or drop any database containing these tables). Instead, you will need to use MyISAM for all database tables. Solution: Solutions vary for this issue. For software installation issues, you will need to seek help from the software developer on how to modify the installer to use MyISAM database tables. If you are trying to edit an existing database table, see the solution for "My site works, but I get database errors when I try to edit my content". If you have a backup that you want to restore, make a copy of your backup's .sql file, then use the solution for "My website works but I get an error when I edit my content", starting at Step 2. My site works, but I get database errors when I try to edit my content Issue: Your application is probably using InnoDB tables in its database. To check if this is the case, log into PhpMyAdmin from cPanel, then select the database for your website. In the list of tables on the right side, look for InnoDB under the Engine column. Solution: If this is the issue, you can convert your database to use MyISAM instead of InnoDB. To do this: Make a backup of your database through cPanel or phpmyadmin. You want a plain text (.sql) file. Open your new backup file in a text editor, then use the "find and replace" feature of your editor. Find all ENGINE=InnoDB and replace them with ENGINE=MyISAM Save and close the backup after editing. Create a new database in cPanel, then import the edited backup file into it using cPanel or phpmyadmin. Assign your website's database user to the new database in cPanel. Edit the config file for your website to use the new database. The exact procedure will vary based upon which software you use. Consult its documentation for information on setting the database name. Ignore the old database. Do not attempt to drop it. Roundcube and Horde don't work Issue: Roundcube and Horde use a database with InnoDB tables to track users and mail. Because of this, they won't work without InnoDB functioning correctly. The issue manifests as either a database error or an infinite redirect in Roundcube, and a "not authorized" message in Horde. Solution: Use another webmail client. Softaculous does not work properly Issue: Softaculous and many of the software programs it can install rely upon InnoDB database tables. Installation of software may not work properly. Any installations performed will not be displayed in Softaculous and cannot be removed through Softaculous even if the software installed successfully. This issue is most commonly seen when installing WordPress (one of the most frequently installed choices), although many other applications will cause errors as well. Solution: Install applications manually. If you wish to remove an application and the installation does not appear in Softaculous, simply remove the installation through conventional means. I dropped my database and now it appears in PhpMyAdmin but not in cPanel. Issue: These "half-dropped" databases result from attempting to drop a database containing InnoDB tables. Attempting to drop these databases also sometimes causes ~10 minutes of MySQL downtime for the server. Solution: Just ignore the unwanted database. There is no fix at this time. When the server has been repaired, an admin will be able to drop these databases for you. We recommend that you do not attempt to drop databases containing InnoDB tables at this time. By not trying to drop them, you will be able to drop them yourself when the server has been repaired. If you are experiencing a problem not described here or need additional help with the solution, please create a new topic in Customer Service.

Hey all, I'm really sorry to bug you again, but it does really appear that when I try to run any PHP script on Stevie, I get a 500. I have other domain/branches which do not use PHP and they are fine. This was working about 12 hours ago and now it is not. Please browse to http://TucsonComputer.info/ for PHP not working. Please browse to http://HeyComputerMan.biz/ for no PHP (just shtml). I repeat, this was just working. The Helio server, and its current state, seems to be the difference. If I am doing something wrong, please compare perms on /home/ufni/disloyalconsumer with those on /home/ufni/tucsoncomputer and explain why neither work. With Love, and Please Help, Michael

why?? www.mydomain.com/cpanal NOT WORKING WHY? the problem is below here.. Not Found The requested URL /cpanal was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 FrontPage/5.0.2.2635 mod_bwlimited/1.4 mod_auth_passthrough/2.1 mod_wsgi/3.3 Python/2.7.1 Server at www.0ero.tk Port 80

Hello, I'm getting this page when I try to log into cPanel on Stevie: http://stevie.helioh.../x3/index.phpcp Don't know if it's relevant, but my domain name is nimirea.tk and my username is nimirea. Thank you in advance for your help

Hi please update server Stevie. Please update cpanel from 11.30.5 to 11.34.1 and update johnny to the latest version of cpanel please and please update Stevie's php to php 5.4 and update johnny php to php 5.5 please and also update MySQL to 5.3 please on Stevie and update MySQL on johnny to 5.6 please and please bump the storage from 500mb to 1gb on both servers please thanks

Hi, I would like to report that this is also happening to my Stevie account recently. Just noticed it today when logging in. http://stevie.heliohost.org:2082/frontend/x3/index.phpcp

Moderator, I am trying to signup with stevie but each time i try, it says daily limited signup quota is over, i tryed different time but yet i can't, please help me

Looks like access to cPanel's on Stevie has been hindered for the time being, just wanted to make sure the Admins are notified of the problem!

Hello, I'm user pgn4web, I believe on stevie. Got a joomla error that apparently usually refers to the system running out of tmp space. Could you please check? Full error: If difficulties persist, please contact the System Administrator of this site and report the error below. 1030 Got error 28 from storage engine SQL=SELECT b.rules FROM joo_assets AS a LEFT JOIN joo_assets AS b ON b.lft <= a.lft AND b.rgt >= a.rgt WHERE (a.name = 'com_content') GROUP BY b.id, b.rules, b.lft ORDER BY b.lft

Somehow, my .com site is not working. Its http://www.3dsair.com Cpanel works for it but the url is not. I created index.php files but it still doesnt work. Help

Sir/Mam, First, I want to ask, what if my website that hosted in HelioHost is in good standing and if I'm relaxing over 2 months and "forget to login to heliohost.org at least once a month", do the host suspend my account for inactivity causes my site to be inactive, even my site is in good standing? (This will make my site in bad standing..) Please answer this. This is my request, I would like to have an account on Stevie, even I already have an account on Johnny. My web pages that hosted on Johnny are slow and sometimes, they're down. That's why I'm confuse. For me, the name of the username is important. So, this is what I want, if HelioNet allow me to create an account on Stevie, can I registered an account on there with my username on Johnny? IF NOT, would you please move my account specially the username on Johnny, I don't care if all of my files will be formatted, because I'm just started and doesn't have any important file yet. So, I would create an account on Johnny when I needed. Actually, it's good for it to be reformatted because I have an unsolved issue, I can't add a domain name with that account (and that's important to me,) which can be seen at this topic: http://www.helionet.org/index/topic/15682-subdomain-created-instead-of-adding-a-new-domain/ My username on Johnny: mbdungo I hope my request would be granted, any suggestion will be appreciate.. Thank you!

At approximately 6:30 am my time (I am in NS) I noticed that heliohost and helionet went down and stevie was down as well. Any idea for the causes? Also being connected to cloudflare I get warnings for downtime and this is what I got last night in my email PingdomAlert DOWN: Secruity (www.fm1337.me) is down since 11/04/2013 12:39:34AM

What happened? It is impossible to enter into CPanel :angry:

HelioHost username:clever server of my account is: http://stevie.heliohost.org HelioHost main domain:informatique.heliohost.org i don't know why my account is suspended, i have a important files and databases on it, please reactivate it.