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Luigi123

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Everything posted by Luigi123

  1. Your account is already unsuspended.
  2. Your account is currently archived. I don’t know if this can be unarchived because Tommy is currently down for rebuilding. I’ll escalated to our root admin to see what they have to say. Escalating
  3. Moved to Customer Service.
  4. Lol
  5. When Tommy server is back online, you will need to signup again. If you need your domain to be removed, create a new topic in the “Customer Service” category. Since you’re a donor, you still get an invitation.
  6. Please check your spam/junk box. It might be inside.
  7. What domain that needs to remove?
  8. Luigi123

    Tommy Downtime

    Our root admin will need to do this for you. Make a new topic in the “Customer Service” category to have your domain to be removed.
  9. Luigi123

    Tommy Downtime

    It’s already been deleted. Except your domain needs to remove.
  10. So sorry to hear this. Unfortunately our users from Tommy are moving to Ricky server and uploaded their backup files and that’s why it’s causing overloaded.
  11. I’ll escalated this to our root admin to handle this for you. Escalating
  12. Luigi123

    Tommy Downtime

    Okay um, you can make a separate topic along with your transaction ID in the “Customer Service” category so that our root admin will verify your donation and once an admin founds it, they will send an invitation for Johnny. I just noticed that we cannot send an invitation for Ricky to our users for today because Ricky server is way overloaded now. So sorry.
  13. Luigi123

    Tommy Downtime

    Have you make a donation with us before?
  14. This support request is being escalated to our root admin.
  15. This support request is being escalated to our root admin.
  16. That’s so sweet of you. Just let us know if you have any questions.
  17. I was wondering if you want our root admin to remove this domain http://sylvain.heliohost.org from your old Tommy account and use it on your Ricky account?
  18. That needs to be remove by our root admin. Escalating
  19. No it’s not mean you should change your password. It’s something else.
  20. Ricky is our fastest server. Johnny is our slowest server for many years now. You can move to Ricky. Escalating
  21. You will need to make a donation at heliohost.org/donate of minimum $1.00. Then, paste your transaction ID. Our root admin will verify your donation and once verified, they will going to send an invitation to your email address in no time.
  22. If you don’t want to wait in line to signup on Ricky, you could just make a donation at heliohost.org/donate of minimum $1.00. Then, just paste your transaction ID here. Our root admin will verify your donation and after verified, they will send an invitation to your email address in no time. Also, we don’t have exactly day for September.
  23. This support request is being escalated to our root admin.
  24. Our root admin will need to remove that domain for you. And yes, you will need to do it again.
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