jje

It looks like the activation scripts stopped for some reason, and we have been backlogged until the 25th. Fortunately this is only a small backlog of 250 accounts (not 800 like last time). This support request is being escalated to our root admin.

Thank you for your feedback

Your currently using 5 PHP processes (which is under the limit of 7). Are you sure this isn't due to a coding error? Is there actually a time where you can see your script? Maybe your htaccess is causing problems? You might also want to look at the server monitor http://heliohost.grd.net.pl/monitor If the coding is correct and you have seen it working before (ie. this is intermittent) I will escalate this...

Please read the wiki in future http://wiki.helionet.org/Using_SSL

Oh okay. Sorry, didn't know that. Deescalating...

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Done, let me know if you have any trouble

I cannot lookup an exact process, but apparently you have 4 PHP scripts running and 1 SSL session running. If you like I can kill all the processes and then the essential ones will recreate themselves. Would you like me to do this?

Stevie, since I believe vBulletin only requires PHP and does not require dangerous services like ASP.NET, Java/JSP and Ruby on Rails. Plus, Stevie is less full. Make sure that your copy of vBulletin is not nulled (illegal) as this is against the TOS. Your welcome

Hello bluepart. I have checked your account for active processes and this is what it came up with. Remember the process limit is 7. ***** bluepart 15 0 88456 12m 1828 S 0.0 0.2 0:00.01 cpsrvd-ssl ***** bluepart 15 0 200m 14m 8672 S 0.0 0.2 0:00.07 php ***** bluepart 17 0 198m 13m 8240 S 0.0 0.2 0:00.07 php ***** bluepart 16 0 198m 13m 8240 S 0.0 0.2 0:00.07 php ***** bluepart 17 0 198m 13m 8240 S 0.0 0.2 0:00.06 php If you like I can kill all the processes so you can create fresh, new processes where needed. As you can see, there aren't 7 processes so everything should be fine. Some areas have been censored with *****s to hide private data. 500 Internal Server Errors can also be caused for other reaons; see the wiki.

This support request is being escalated to our root admin.

Hi, I am not experienced in Android web apps because I do not own an Android phone. If you own one, mind if you test it and let me know if it works okay? It will be really hard for me to program since I can't actually test it on Android.. I will investigate Android Web Apps since I'm only experienced in iOS. In 0.2 BETA, xaav has suggested that I look into jQuery Mobile which supports most/all mobile platforms (including Android and iOS). Thanks,

Note: If the blank page is caused due to lack of SSL, that should fix itself

I have just pushed version 0.1.1 BETA to the mobile website. This release fixes a couple of bugs that cl58 and byron discovered (thanks!). The link to HelioPanel has been fixed (#2) and the cPanel Update IFRAME has been fixed (#5).

Thanks byron! Yeah I forgot that during testing; I'll go fix that now UPDATE: This has been fixed in 0.1.1 BETA

Hi there! Today I am releasing a Beta for HelioMobile, an opensource mobile-optimized version of HelioHost's services. More information is in the official topic: http://www.helionet.org/index/index.php?showtopic=10378

Hello everyone! In the last week I have been constructing a new service that HelioHost has to offer called HelioMobile! HelioMobile is a mobile-optimized version of HelioNetworks' services, and can also be used as a native Web App in some circumstances. And today, I have decided to release version 0.1 BETA. HelioMobile is an open source PHP website that provides mobile users an optimized version of the services HelioNetworks offer, including an instant update on the server status, twitter feed, and cPanel logins. As well as that, there are links to the many different areas of HelioHost as well as commonly used scripts built right into the system. HelioMobile can be browsed in any normal mobile web browser or it can be installed as a Web App on any iOS device. HelioMobile has been tested on iPhone and iPod Touch, but many other mobile operating systems should be able to display it. To access HelioMobile, go to www.helionet.org/m from your mobile device. To find out more about HelioMobile, visit the official project website at: http://www.helionet.org/m/ To report bugs, suggest features, browse the source code, and make HelioMobile better: https://www.github.c...rks/HelioMobile

Our root administrator, djbob (Ashoat) will be able to give you a dedicated IP. Escalating...

Good idea No idea how to do this though...

Do you own a Dedicated IP? It is required for SSL and cost $12 per year

Hello It has come to our attention that cPanel is not currently recording login attempts, meaning any login attempts you perform will not be logged and therefore your Login Date will not change (which could result in suspension/deletion if you have not logged in for over thirty days). We are working to fix this as soon as possible, but in the meantime, HelioPanel's system should be fine if your account is on the edge of suspension or deletion (ie. not logged in for over 25 days). Thank you for your cooperation

Since ns1 and ns2 are both on different servers, sometimes the domain records become out of sync and the website fails to work. If you cannot access your domain and you have setup your nameservers correctly, then please use the HelioHost DNS Checker created by Piotr GRD: http://heliohost.grd.net.pl/dns-checker/ On the page, enter your domain or subdomain in the box, and the utility will check whether your domain's record exist on both nameservers (ie. both have 5 records). If the number of records on one nameserver is different from the other, then please post in this topic so the support administrators can fix it. Please note that if your account is new it might just be a matter of waiting to get your site online. Only post if you have been signed up for over 5 days. @admins: This is the synch command: /scripts/dnscluster syncall --full

http://www.youtube.com/watch?v=p92QfWOw88I

Mozilla uses MOZ while Chrome/Safari uses WEBKIT. Internet Explorer just uses the default styles I think. Recently I have made a website that looks great and works perfectly in Google Chrome. However, I made the mistake of not testing it in Internet Explorer, and when I did it looked like everything had exploded! xD I had to recode almost the entire website which was annoying.

For more information read: http://wiki.helionet.org/Solving_Int...l_Server_Errors