jje

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...and set their permissions to 775.

Sure, it's alright

A reinstall would not be easy, as I think it is included within cPanel itself and very hard to modify correctly. This issue is known, but has not been resolved. Hmmm... this is an interesting idea for HelioPanel......

Just to point out that this topic is nearly a month old...

Yeah, I have AVG and it is really great! Whenever I go on a suspicious website (probably once every couple of months) then lots of flashing red lights appear!1 Without AVG, my computer would probably be dead right now. Although, now thinking about it, I think it might have been AVG who corrupted my computer and put my computer into Safe Mode once...

Your account has been permanently deleted.

Yeah that command will do the same as the ACP, Krydos. However, when you use that command, I don't think it will change the STATE in the database. For example, if there was an account that the ACP recorded as SUSPENDED, then if you ran that command, the account would unsuspended but the ACP would still show SUSPENDED. Anyway, thanks for fixing things djbob

Oh okay. Then we will have to do it the manual way. Please PM me on HelioNet with the following information: - Your cPanel Username - Your cPanel Password - The following agreement with your consent

Please use the delete script to completely delete your hosting account. http://www.heliohost.org/home/support/scripts/delete

Thank you for submitting your password change request. Unfortunately the ACP decided to break and fail, so I had to use alternative methods to change your password. I can now login to your cPanel with your new password, so please try it out and make sure it works. Also, if MySQL, FTP, or any other features are still set to the old password, please let me know.

I think he means he entered his login information, but pressed 'Reset' instead of 'Login'. If you can't login, please PM me your password and I'll set it to your account.

Here is the script that shows when you can signup: http://heliohost.uni.cc/sign-up.php

I have found your account, and I think you have made a slight mistake. You set your Hosting Username to avni and your Forum Username to WFTW. Doesn't really matter though. You'll need to use avni when you login to your cPanel though. When your account is active, I am given the ability to change your username if you wish. Right now your account is queued, so you can use this script to check the status: http://www.heliohost.org/home/support/scripts/status Remember, use avni as your username.

Thank you for understanding Umm, yes, the account I was referring to was your hosting account, not your HelioNet Forum Account.

Weird: Your account is active, your nameservers are set, but your domain isn't showing... This support request is being escalated to our root admin. Username: bluepart Domain: sopenco[dot]com Server: Stevie

Here's how you need to setup your domain. Go to the JustHost website (where you bought your domain) and find the option to add /nameservers/. Then, delete all the current nameservers (that PenTester outlined) and replace them with these nameservers: ns1.heliohost.org ns2.heliohost.org This can take up to 48 hours to take affect.

What operating system are you using?

Yeah, true. EDIT: Kernel.ORG is still down right now!

Your welcome It appears Stevie has normalized. Just to let you know that when I tried to fix the problem, Stevie wouldn't let me login, so it was out of my control.

I see your site fine u12; please clear your internet cache. If you still see the queued page try flushing your DNS

The issue is getting worse, therefore I have notified djbob.

@Mehran - Please read this news topic: http://www.helionet.org/index/index.php?showtopic=10421 @us12 - I see the server load fine, try clearing your internet cache.

Also, can you decrease the size of your signature? A bit too big I think...

What is your username and server?