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jje

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Everything posted by jje

  1. Several requestes have been escalated with this issue.
  2. You're having the same issue as the other escalated unsuspension requests. This support request is being escalated to our root admin.
  3. Thanks Krydos, Hmm; could bluepart tell me what your MySQL databases were called so I can look it up with the MySQL engine?
  4. On the IRC, somebody uncovered an issue with PostgreSQL: PhpPgAdmin fails to login. I can use pg_connect() in PHP fine though. On Stevie: http://area52.heliohost.org/php/postgresql.php
  5. This support request is being escalated to our root admin. You are having the same issue as the other escalated suspended requests. Your account is showing active, but site is showing suspended and won't change.
  6. This support request is being escalated to our root admin.
  7. Lots of escalated requests are popping up with the same problem
  8. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  9. Your MySQL Database was deleted? What server are you on? Also, what's your username? This is weird...
  10. In the remote SQL section of cPanel, in the box, enter % (percentage symbol).
  11. jje

    Heliomobile Beta

    I think this is a very good idea. I have created an issue for this at this URL: https://github.com/HelioNetworks/HelioMobile/issues/6 The HelioPanel wiki is on the support page on the HelioPanel Project website. Here's a direct link: https://github.com/HelioNetworks/HelioPanel/wiki
  12. So that's why I tried to access Kernel.org but it said it was down for mainteance....
  13. It appears you are having the same problem as: http://www.helionet.org/index/index.php?showtopic=10392 This support request is being escalated to our root admin. I suspect the unsuspend button is broken...
  14. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  15. jje

    Heliomobile Beta

    Hi PenTester HelioMobile is a mobile version of HelioHost. However, you cannot upload any files as this goes against Apple's restriction to upload files to websites.
  16. Self Signed Certificates will show an error in the browser's window warning them about possible breach in security. Plus, you can only use SSL certificate (whether Self Signed or Paid) with a dedicated IP. If you wish to buy one, send $12 to admin@heliohost.org
  17. @djbob - The account is currently showing the Suspended page even though the account is Active. Usually in this situation we would click the Unsuspend button, even though the account is Active; and if that fails we would Suspend then Unsuspend. Tried both methods but still shows Queued page. Domain: superiorapps[dot]com Server: Stevie
  18. When I ran the command you started with no processes. Then 2 PHP processes appeared a few seconds later. Then another 2 (making 4) PHP processes appeared. Then, it went back to 0 processes.
  19. Dedicated IPs cost $12 per year and enable you to use SSL on your site. HelioHost does not profit from this amount and uses it to buy the dedicated IP and set it up. If you wish to buy a dedicated IP, please send $12 to admin@heliohost.org via PayPal and post back.
  20. Hmm, at the moment you are using 1-5 process, but that is becoming 5-7 at intermittent times. The 1-5 process that appears to be always active is due to communication to the IMAP Mail Server. The other 2-3 processes that appear intermittently due to communication with the Web Disk service.
  21. Hello, I do not see the HelioHost Account Queued page at liverblog.info, and according to byron's script no nameservers have been assigned. http://byrondallas.heliohost.org/php/tools...info&rec=NS
  22. Your welcome --- Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  23. @cozzle - I cannot find that account in the database. It might have got deleted for inactivity; feel free to create a new account
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