jeeSurfer

Hey guys! Thanks for looking into my account issues... I use GoDaddy name servers. If it helps, here's the NS info: @ 216.218.192.170 www @ ... google apps - related settings ... This configuration was working for over a month, until I received the email that I need to renew my hosting subscription in the next week... Would it be possible to just re-create this account? If this would help resolve the issue, then I don't mind re-uploading the website files! Thanks for your help, Al

Hello, Would it be possible for somebody (@jje?) to check what happened to my account? login: albelsky I logged into the cpanel about 20 days ago. I got a notice from HelioHost today (Sept 11) that "If you do not renew your hosting suscription within a week, your account will be permanently deleted". I tried to follow the link provided in the email, tried to login into the cpanel, tried to reset the password, but I keep on getting the following error: "We're sorry, but we either could not find that account in the database, or it is not listed as inactive." The URL that I use for cpanel login: http://www.heliohost.org/home/ (I use the CPanel form at the very bottom of the page) Thanks for any help I can get... Al