wolstech

Seeing it's 3 mail providers, I bet the ports are blocked in the firewall to prevent spam. Krydos would know for sure. Escalating.

That's normal. Suspended or inactive accounts lose Java and get sent to the back of the line so people who are actively using their account and waiting in line can get Java. To create an account on Tommy, please donate $1 or more, then post your transaction ID here so we can send you an invite. We no longer offer free Tommy accounts because the server is low on disk space. Please be aware there is a wait for Java on Tommy too, but it's only a few days vs. 4 months on Johnny.

That's odd...Krydos might know why this is happening. Escalating.

It's specifically how WordPress is designed that causes this. We're not the only host with WP issues; in fact, some web hosts have banned WordPress entirely. We do not recommend WordPress because it is bloated and severely insecure. There are plenty of other faster and more secure CMSes available. Joomla tends to be decent for instance (we used it ourselves for 10 years). Performance issues with WP are caused by installing too many plugins or malware (very easy to get with WordPress) though. Try removing a bunch of extensions.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Thank you for your donation. Donation verification is handled by Krydos, so I'll escalate this to him so he can verify your donation and send your invite. Invites can take up to 24 hours to arrive, though they usually come much sooner.

Then you've already requested it and need to wait. That just means you're in line for it. In fairness to others who are also waiting, we don't provide a way to skip the line.

This is caused by your website's software not working properly, not the server. You'll need to fix or replace your software. Are you using WordPress by chance (it's well known for being extremely slow and insecure)?

That domain works fine for me. Please clear your cache.

We don't support SSL for MySQL. Please set the SSL option to "No" (instead of if available) if you're using MySQL workbench.

You can do this through cpanel. There should be an option for Java under the software heading. Request it there and wait until it becomes active (usually a day at most on Tommy). After it's active, there will be a form on that page to deploy the war.

Cygwin would be entirely pointless. The servers already run Linux, no need to emulate it.

Krydos already turned it off. The phpinfo for 5.6 is showing it as off now.

The domain is working for me. Please clear your cache.

The queued page will go away when setup is complete. The domain will show your site's content, simply don't give out the HelioHost.org domain if you don't want to use it. There is a way to get rid of it entirely, but we generally recommend you don't in case something goes wrong with your own domain.

Unblocked.

It just runs out of space. If you manage to go over and stay that way (e.g. making backups will let you go over, I think MySQL databases can grow past the limits too), you can get suspended for exceeding your quota.

Make sure they're set to 644. The file permissions default to 664 and must be changed to 644 in order to work. Folders should be 755.

HelioNet runs on IPS 3, our Classic site is an ancient version of Joomla, our Wiki is mediawiki, and our current website has no CMS.

Database host is localhost for scripts running on our server. If you want to access it remotely from your computer, you must enable remote access in cPanel, then use johnny.heliohost.org as the host name.

Once you set the nameservers, be sure to add the domain in cPanel. Add it as an Alias to make it show the same content as your heliohost.org subdomain. Add it under Addon domains if you want it to show different content. After that, wait 12 hours and clear your cache. Please note that if you choose an Addon domain, they sometimes fail to create properly on Johnny (you'll know because it won't appear in the list and may give you an error about it already being in the Apache configuration). If this happens to you, please let us know and we'll provide instructions to fix it.

Did you change the permissions of the files? They upload as 664, but need to be changed to 644 in order to work.

See these instructions to set your nameservers on godaddy's website: https://www.godaddy.com/help/set-custom-nameservers-for-domains-registered-with-godaddy-12317 Our nameservers are ns1.heliohost.org and ns2.heliohost.org... Once you've done that, go into cpanel, select Aliases, and add the domain to the list. This will make the domain show the same content as dropprob.heliohost.org. If you want different content, put it under Addon domains instead of Aliases.

You'll need to find different software. Also, back when we did support it, WHMCS was the leading pirated/nulled software program that we suspended people for. We don't permit nulled software.

We discontinued support for Ioncube loader due to a history of it being abused to run botnets. You'll need to find different software.