wolstech

Unblocked. We usually recommend you use https://heliohost.org/login/ for logins, you won't get blocked that way.

Escalating.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.

This support request is being escalated to our root admin.

This topic was from June... AutoSSL installs itself in 24 hours if you're on Tommy. It's not supported on Johnny. Please create a new topic for remote Postgres, specifying the database name, database user, and IP addresses that need access to it (or if you want any IP to work).

That's a timeout. Whatever Java server that program is running on needs to be checked to ensure that it has access to the internet over port 465. If it's on your PC, turn off your firewall and see if it works. The fact it works on your phone tells me the SMTP server is not broken.

Take a look at https://www.helionet.org/index/topic/28921-triggering-a-file-on-arrival-of-email/ (that person was using a Tommy account, but it works the same on Johnny as well, just change the server name in the URLs listed). When the server receives the email, it launches a configured program (such as a PHP script), and uses the email itself as the input. This way, there's nothing running at all until an email is received. When the email is received, it's immediately processed, then the script exits. The mail server itself is monitor as opposed to running something repeatedly.

Is the mailbox hosted here? If so, you could also just configure the email address to pipe the mail directly into the processing script when it arrives.

Please clear your cache.

You're looking for subdomain delegation... If you use cloudflare as the DNS, I think you can do this. You should be able to set it up through cPanel (use a "full" zone setup so it copies all of our records to make the initial zone), then log into cloudflare directly and add NS records for the relevant subdomains. After that, point your domain to cloudflare at your registrar.

You likely just need to remove this: DEFINER = `root`@`localhost` From the CREATE statement so the procedure is created using your account.

We run Linux...ASP.NET is a Windows technology. Mono is the runtime used to run .NET code under a linux OS. For a list of what's compatible between .NET and Mono, see http://www.mono-project.com/docs/about-mono/compatibility/

Escalating.

You can't do it yourself. You need to write the PHP script you want to run, upload it somewhere in your pubilc_html, and post the URL to the script here. Once you do, I'll pass it along to the root admin so a root admin can set it up for you.

Yeah, he saw a bit of a load spike. You can see the oranges fading away on the load bars right after he came back up. If you're curious, it was an abusive user who caused 4153% (!!!) more load than the second heaviest user. He got suspended for it. We apologize for the inconvenience.

ASP.NET should be compatible with .NET 4.5 on Tommy. Be aware that it's Mono though. There might be a few differences.

Cron is limited to 2 executions a day, so no. The most you could do is a single job every 12 hours. If you put the script somewhere accessible by browser, we can set up a call to the URL that runs every 4 minutes though.

Renamed.

You shouldn't need to since the root admin gets an email when you donate so he knows to send the invite. If the invite never arrives due to spam filters though, you can post your transaction ID and it can be resent.

https://heliohost.org/donate/ Once you donate, you'll get an email within 24 hours containing a link to create a tommy account (the root admin sends them manually, so they're not instant). Minimum is $1 USD. Anything smaller and we lose it all in fees (you'll get a refund if this happens).

It fills very quickly (within 30 minutes typically). It goes by number of accounts, not time, so some days fill quicker than others. It was actually open for an hour tonight. On Sunday it was open for 6 hours. On Thursday last week, it lasted <15 minutes. Our record is 9 seconds ("everybody mashed F5 at once"). You can see the periods of time when it was open here: http://heliohost.grd.net.pl/monitor/ If staying up to midnight and trying repeatedly isn't viable for you, you can also donate $1 and get an account that way.

Yes. It resets every night at midnight UTC. For you, it should be right at midnight since you're in the UK.

Marking solved per request.

Krydos hasn't been around to take a look at it, likely due to the weekend. Hopefully he'll stop by in the next 24 hours. Also, while this DNS issue might be our problem, Freenom is having some sort of problem lately. We had another 2 users with the "NS records were missing despite being set" issue for freenom domains earlier.

It's archived. Escalating to have it restored.