wolstech
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Posts
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Everything posted by wolstech
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Split and escalated.
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[Solved] Request : Remote Access To Postgresql
wolstech replied to fluctus's topic in Escalated Requests
Unsolved so he looks at it again. -
Glad to see you got it working. Please let us know if you need anything else.
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We got hit by a DoS attack earlier. The attack has since subsided. http://heliohost.grd.net.pl/monitor/
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What was the account's username?
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[Solved] Request : Remote Access To Postgresql
wolstech replied to fluctus's topic in Escalated Requests
The account fluctuz (with a Z on the end) has been removed. Krydos will need to set up your remote Postgres for you. -
[Solved] Request : Remote Access To Postgresql
wolstech replied to fluctus's topic in Escalated Requests
This support request is being escalated to our root admin. EDIT: Just realized you also have two accounts. You're only allowed one. Seeing you're request remote Postgres on fluctus, is this the account you want to keep? -
bdistler's got it here. Those settings are the correct ones for each server. If it still does not work, please post the error you're receiving so we can look into it further.
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You're actually on Johnny. Also, you're suspended for having two accounts (celfons and celfons1). You're only allowed one. Which do you want to keep?
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Glad to see its working for you now. Please let us know if you need anything else.
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Yeah, I wondered that. My monitor service sent me the notification email about a minute after I changed it...that's why I posted the topic over in the escalated forum so quickly after it happened. I'll bet a script malfunctioned and hosed something in the Apache config on Tommy when I changed his domain...
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Working here. Thanks.
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http://raxsoft.com/ It's just a redirect into another folder and that doesn't even work. Also http://www.gormleycpaservices.com/ Most accounts on tommy are doing it. I can pick random domains from ACP, most do it. http://bdgorsh.heliohost.org/ is a random one i just picked...
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Tommy seems to be throwing 500s for all php scripts. Can this be looked at?
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@bdistler: it does now. I made it his main domain. We have to wait for tommy to set that domain up. If it doesn't work in a few hours, I'll escalate. Tommy usually sets up domains in minutes...
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I've changed the Tommy account's main domain to wa.hat.info which should make this work for you, but it hasn't taken effect yet for some reason (odd since Tommy usually does this instantly, but lets give it 24 hours...) The Johnny account has been deleted.
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That's what you get when the domain is configured incorrectly. It means the server doesn't know what account the domain belongs to. For security reasons, we require the NS records be added before you can tell the server the domain is yours. If you really can't do NS records, the domain has to be your account's main domain. Please be aware the email and subdomain features won't work if you choose the main domain route and don't use our nameservers. You also have two accounts. You're only allowed one. Do you want me to delete the Johnny account since the IP on your domain points to Tommy? This will also keep you from adding the domain even once the nameservers are correct...
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That link doesn't resolve for me (NXDOMAIN). Can you copy and paste the relevant content in a quote here?
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You need to use NS records. A and CNAME are not supported. Delete all A and CNAME records, then create two NS records, one pointing to ns1.heliohost.org and the other ns2.heliohost.org.
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That domain is working for me (I see an empty directory listing). If you still can't see it, your ISP may have cached it. Try using a different PC and a different internet connection.
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@sagnik: I build sites for people myself...hosted on a single Tommy account. Just create an addon domain for your friend, put his site in the related folder, done. An FTP account can be created if he needs to edit the files, and PhpMyAdmin can be installed on your account if he wants DB access (he'd use this copy, not the one in cPanel, and you should make him a DB user that's limited to his DBs).
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[Solved] Increase Max Sql Remote Connections
wolstech replied to kxk06010's topic in Escalated Requests
Krydos will probably ask, so I'll ask while we wait...what are you doing that needs 3 connections? -
That account cannot be unsuspended. It just says "Do not unsuspend. Do not backup." which typically means it either was involved in something illegal or caused a severe impact to other users (e.g. crashed the server). Krydos will be able to tell you more. Escalating.
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We do not have any backups to provide for any of your accounts. The only backup we have failed during creation and is empty. There is no FTP access to your old account since the old account no longer exists and was lost in the server crash. Your new account can be accessed by using the using the following settings:
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Your browser is using a stale certificate for some reason. The domain https://jpopfantasia.cf/ works fine for me and shows a valid LE certificate when I visit it (tested in Chrome 57 and IE11). Try clearing your cache. If that doesn't help, try another browser or another computer.
