wolstech

Please be advised that sending advertising email such as what your example suggests you'll be sending is the easiest way to get yourself suspended because they often get reported as spam. A spam report will result in your account getting suspended, and a second one will result in a ban. We usually don't approve of increase requests like this specifically because of the high number of spam reports we end up receiving from this sort of activity. I'll let Krydos decide on this, but I would not be surprised if this is not approved.

50 per day. You can request an increase from us, but you'll need to explain what you'll be sending and provide sample emails. You will also need to be careful with the content you send and keep in mind that if we receive an abuse report for your email you will lose your increase and get suspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Done.

Your hosting account username cannot be changed because it requires deleting your account and signing up again. In addition, your new username is not valid anyway because it exceeds the 8 character limit for hosting account usernames. I can change your forum username though, would you like me to do this? Your main domain has been changed to offerstrick.heliohost.org and should start working shortly.

Tommy is currently the fastest shared hosting server we have. If you wanted something faster or more flexible, you'd need to pay for a VPS instead (https://heliohost.org/vps/). You get full access on a VPS to install or run whatever you please, so you could put Tomcat on it and host your Java app that way if you wanted.

Your account is on Johnny, which does not offer automatic SSL certificates. You need to either generate and install your own (using a method such as the one shown in https://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate) or move to Ricky or Tommy, where automatic SSL is offered.

Done. You should now be able to log in and your website should start working within 2 hours.

I'm assuming you're on Tommy? If so, what's happening here is that he's full and nobody's losing their Java, so the line isn't moving. There's a finite number of Java slots available, so the next person in line only gets it when someone else loses it (usually to inactivity or suspension). The system estimates the wait based upon historical wait times and number of people in line in front of you. Because we can't predict when someone will lose their Java, the estimated wait is just added to now to give a date. If the line fails to move, the expected date will just keep sliding out as time passes until the next person in line gets a spot.

Unarchiving...

In that case it's effectively already deleted. Archived accounts are just a fancy zip file, not an actual account, so you can't delete it. The archive file will simply delete itself when the disk space is needed. So long as you don't request it be restored, there's nothing more to do.

That's why...access by IP is not supported on shared hosting, because the domain name is how the server decides which content to serve. If you use the IP, the server doesn't know which of the 1000s of account's on that IP needs to be shown, so it shows a queued page. If you want to use an IP address instead of a domain name, you'd need to purchase a dedicated IP from us. That's $12/year if you're interested.

See http://heliohost.org/classic/support/scripts/delete to delete your account.

The domain is working for me. Can you try a different internet connection (e.g. a cell phone on its data plan instead of your WiFi). Some ISPs have a cache of their own that you can't clear. If that works, you will need to wait until the ISP's cache expires in order to see your site.

Done. You should now be able to log in and your website should start working within 2 hours. If for some reason you can't log in, try resetting your password.

Unarchiving...

Sure. Sign up and let us know what your username is and we can move you.

The performance and uptime of Johnny is usually rather poor due to overloading. Johnny is intended for testing and offers more flexibility for testing at the expense of performance and reliability. If you need reliable service, you should consider moving to ricky or Tommy, which offer production grade hosting services.

Do you still need this unarchived?

The display_errors is intentionally enabled because the default is a very confusing and generic 500 error that most people can’t figure out. Users who really don’t want them shown can add error_reporting(0); to their scripts to suppress them. As for the system functions not being disabled, they should be...we’ll take a look.

Unblocked.

Considering the phishing page was just very recently created and the code contained in it appears to send the data by email, there's not likely to be stolen data stored on your account. The directory ~/www/hackTest which was responsible for the detection has been discarded and the account has been unsuspended. Please don't upload such material in the future. I actually recently did something similar as a training exercise for a client of mine, not facebook though. It caught mine as well. Our system is very ban happy when it comes to hosting anything even remotely resembling major websites like facebook or instagram.

It's suspended for pornography. HelioHost does not permit the hosting of adult content of any kind. Please remove all porn and related domains and files from your account within 24 hours of this post or you'll be resuspended until an admin can delete it for you. If you didn't upload or configure any porn or porn-related domains, please change your password as well. Unsuspended.

By software I mean the PHP files that makes up your site. Your PHP code is so basic that there doesn't seem to be anything to exploit for file uploads though. You do have SQL injection vulnerabilities but those are typically used to maliciously alter or steal database content, and generally wouldn't lead to someone uploading a phishing website (I would recommend some research and code updates to protect against SQL Injection). A weak password is another (more likely) possibility in your particular case.

You're suspended for having multiple accounts. You're only allowed one. Which one do you want to keep? If you choose to unsuspend benchmar, the account ienergi1 will be suspended instead. (The domain benchmarkwheyproteins.com is on the ienergi1 account that is currently active).