Jump to content

wolstech

Chief Risk Officer
  • Posts

    18,311
  • Joined

  • Last visited

  • Days Won

    700

Everything posted by wolstech

  1. To restore that account, the account core needs to be deleted first. Please delete that here: http://heliohost.org/classic/support/scripts/delete For me to change an account's email address, you generally need to be able to receive mail at the existing one first to prove you own the account (it's a gmail address). Also, the new address cannot be hosted on the account itself (in this case, the account's new email address cannot end in @vinws.org), so I need a different address as well.
  2. Lets have Krydos enable this for you.
  3. That account is actually archived. Do you want me to just restore it instead?
  4. It's be easiest to just change the document root of the mail subdomain to the mail folder that you have on your main site. That way it'll show the contents of that folder when visited.
  5. Yes. Our system does that to all war files so that other people can also deploy a war with the same name. Some wars don’t like being renamed and will work better if you include the username_ when you build the war.
  6. @ziad87: All Tomcat-enabled accounts show this in their root if there's no index, doesn't matter where they're stored. Tomcat prevents directory listings from working. Is this supposed to be a Java WAR? If so, they do not deploy into the root. It'll be at http://zapp.heliohost.org/<WarFileName>/ , if the folder shows a 404 error, then there's something else wrong with the war file. Also, http://zapp.heliohost.org/ is showing a green test page, so that page is working (if you see a 404 error, please clear your cache and flush your DNS records).
  7. That's because Java is enabled on it. This is normal for accounts that have Java enabled but don't have any index page present.
  8. Can you bind a domain name without using your name server? No. We require the nameserver change as a way to prove you own the domain. In this case, the error was because it's already attached to your account... If you see a queued or suspended message, please clear your cache.
  9. I just added a deny from all in your ~/public_html/.htaccess for now so your stuff won't run. Unsuspended. Grab what you need and debug locally before removing it please. We'd rather not fill /tmp again...
  10. That's caused by not using our name servers. You need to change your domain's name servers to ns1.heliohost.org and ns2.heliohost.org in order to add the domain.
  11. These are the CPUs as reported by cpanel, with the answer to your question for each): Tommy: Intel® Xeon® CPU L5520 @ 2.27GHz (SSE4.2, but no AVX2) Ricky: Intel® Core2 Quad CPU Q6600 @ 2.40GHz (No to both) Johnny: (was too slow to get the data, age of hardware suggests No to both)
  12. Krydos would be the one to answer that.
  13. To where? You just sign up again and use the domain like last time and the domain will automatically be added to your new account. If you mean you want to use another host, you can just change your name servers at your registrar to whatever settings your new host provides.
  14. Done. Thank you for the donation.
  15. Moving...
  16. It will show that message until you create your new account. I can't find a new account for you in the system. Did you create it (you should have received an email with a link to do so)? If not, I can resend it (note that it goes to spam on Gmail...)
  17. To write to a log in your home folder, make sure first that you gave the folder the correct permissions. The folder needs "other" to have write permissions since Java apps run under another user. Also, you specified a path...make sure it has a leading / on it. It needs to be /home/cridus10/logs, not home/cridus10/logs Krydos can get the Tomcat logs for you...
  18. Unblocked. It was for failed pop3 logins, so check to be sure your mail client is configured correctly.
  19. Your software malfunctioned and filled up the /tmp folder...which caused a significant amount of downtime yesterday. Any idea why it might have done that? We'd like to make sure it'll get fixed before we unsuspend it so it doesn't happen again.
  20. Turns out there was an outage during the time you were probably playing with it. http://heliohost.grd.net.pl/monitor/ Others reported the same issue here around the same time...https://www.helionet.org/index/topic/34846-500-internal-server-error/ It should be fixed now.
  21. Check your file permissions. Php requires files be set to 644 in order for them to work, however they often upload as 664 (note the second 6) and need to be changed. Also, you can install Wordpress from Softaculous and you'd never need to touch the files at all
  22. I would recommend removing whatever script you just installed. Antivirus and similar are going to cause a lot of load simply due to how they work. Unsuspended.
  23. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  24. Done. I've also sent you an invite for a new account if you want to set up your site again.
  25. That's normal and by design. The webmail subdomain of any domain hosted on our servers will always point to (server).heliohost.org:2096
×
×
  • Create New...