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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Wait. The certificates can take up to 24 hours to renew. Also, be aware that if there's something preventing the system from accessing the .well-known folder over plain HTTP (like a redirect that forces users to https), the certificate won't renew at all until you remove whatever is blocking it.
  2. That account does not exist. Are you sure the username is correct?
  3. First off, be aware that most older software expects 5.x. PHP 7 is not fully backwards compatible with 5.x (in fact, it's nowhere near), so odds are pretty good that program will have strange issues (or just not run at all) on 7.2. I looked that program up, it's from 2015 and was written for PHP 5.4. On Tommy, all of our 5.x versions already have mcrypt enabled. Switch to 5.6 (or 5.4 if 5.6 is still too new) and it will work properly. That's not to say it won't run on 7.2 if we enable mcrypt (and Krydos should be able to enable that for you), but be aware that it may not function as intended of you run it on 7.x.
  4. I see a hello world from Wordpress now. I believe this is fixed. Thanks for taking care of it
  5. Yes. Three different visits all got me the same scam page earlier. It appears to be a poisoned ad of some kind. At the moment it is now redirecting to a random page. I got realtor.com the first time, and malware the second time (fake flash player update). It's worth noting that Wordpress is infamous for this sort of issue. It has the worst security of any content management system out there, and there are also tons of malicious themes and plugins available for it. We usually recommend our users not use Wordpress for this reason, as it's a leading cause of malware infection. I would recommend deleting your Wordpress installation and finding another product to use.
  6. If you point the addon to the public html folder, they're going to show the same content by design and are functionally identical to an alias. If they need to show different content, create a new folder inside public html and select that folder instead when creating the addon domain. If they're supposed to show the same content, then it's configured correctly and the software you're using is causing that redirect. (Wordpress is known for it for example). You would need to get assistance with the software from whoever makes the software. By the way, something on your site (kiranaa.helihost.org) is serving browser hijack malware...I'm on an iPad and got redirected to a scam site 3 different times when I tried to visit your site. Please remove this ASAP or your account will get suspended for serving malware.
  7. That domain is working properly. What exactly is the issue?
  8. Domain changed.
  9. Let's have Krydos take care of this for you. (Normally I'd do it, but I'm on mobile until Wednesday...)
  10. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  11. Both http://www.professorparticular.info/ and http://professorparticular.info/ are working fine for me now, and both show the same page as expected. If one of them doesn't work for you, it's likely a stale cache somewhere. Give it 24 hours fir everything to settle, and I would suggest that you clear your cache again as well.
  12. Done. Your account has been moved to Tommy. Please flush your DNS resolver and clear your cache if you see a queued page or a not found error. Thank you for the donation
  13. Ricky is like that. He works fine, but is rather slow simply because the server hardware is just old (2005). The only server with "normal" loading speeds is Tommy, but it's basically impossible to get onto for free anymore due to demand (we offer free signups at midnight UTC every day, but they fill in <10 seconds). Most people donate to get a Tommy account these days ($1 will do, and you can keep the account forever as long as you log in once a month). You can see overall server performance for the various servers here: http://heliohost.grd.net.pl/monitor/ Even Tommy has been a bit busy today.
  14. Please clear your cache.
  15. It fills in less than 10 seconds, so yes, at 1 minute past it has been full for 50+ seconds. Everybody wants to be on that server, but the server only has so many resources. If we allowed everyone who wanted to be on Tommy to have an account, it'd perform horribly like the others...
  16. Unblocked.
  17. Yeah, that's a bit of a deficiency in our sign up process. They are available here, but it's not exactly obvious unless you search on the wiki: https://wiki.helionet.org/Terms As for the actual question, it seems you've answered it for yourself. We do not allow porn. However, for other readers, it's worth noting that our terms do not prohibit non-porn age-restricted material, so long as it's not illegal or dangerous. For example, we'd probably allow a site discussing smoking, weed, or alcohol use, but not one discussing how to beat a drug test, advocating driving while drunk, or offering instruction on how to buy alcohol under age).
  18. Your old account no longer exists so it cannot be restored. Your experience signing up again is normal. All of our servers open at midnight UTC each day and fill within minutes, so you need to attempt to sign up at that time. Tommy offers very few free accounts each day, and these fill in as little as 6-10 seconds after opening due to demand, making it difficult or impossible to get an account on for free. Ricky and Johnny usually accepts accounts for anywhere between 30 minutes up to an hour or two most days, but be aware that these offerings, while much easier to get, suffer from poor performance in exchange for their easier registration. For reference, you can see the availability of registrations here by server. http://heliohost.grd.net.pl/monitor/ (note that Tommy did open, but because this monitor has a 2 minute resolution, the monitor can not detect him opening because he fills too fast).
  19. Unblocked. It was failed SFTP logins, please check your username and password in your FTP client.
  20. At this point, it's probably easiest for you to just register again. I'll let Krydos handle this, but I suspect the easiest solution will be to just send you an invite to the vinwsf@gmail.com address for a new account... Lets see what Krydos says.
  21. To restore that account, the account core needs to be deleted first. Please delete that here: http://heliohost.org/classic/support/scripts/delete For me to change an account's email address, you generally need to be able to receive mail at the existing one first to prove you own the account (it's a gmail address). Also, the new address cannot be hosted on the account itself (in this case, the account's new email address cannot end in @vinws.org), so I need a different address as well.
  22. Lets have Krydos enable this for you.
  23. That account is actually archived. Do you want me to just restore it instead?
  24. It's be easiest to just change the document root of the mail subdomain to the mail folder that you have on your main site. That way it'll show the contents of that folder when visited.
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