wolstech

So you want to merge the files and domains from cisc into websys, then keep websys. Is this correct?

You're suspended for having more then one account. Users are only allowed to have one account. Which one do you want to keep?

There isn't really anything on our end that would cause this, so odds are its defective code doing something like using DELETE without a WHERE statement...

As above, wildcard certs are not supported. Uncheck that option and try again.

Looks like it's already been unsuspended. You do appear to be out of disk space though, so even though it's unsuspended, you won't be able to access a lot of the functionality until an admin deletes files for you. Is there anything specific you would like us to remove?

Krydos might be able to install this for you.

I just went to look at this and the domain was completely useless due to incomplete configuration on the server side (something failed internally). I just removed it and readded as an actual alias so both domains share httpdocs as expected. It'll take up to 2 hours to work.

@Unknown025 we can actually create a true alias such that both domains work instead of one just redirecting to the other, which is probably what he wants. Creating one of those is not supported by the admin tools though, it has to be done manually by a root admin.

Done.

Something on your account started using a ton of CPU. This could very well be something like one of your sites suddenly becoming very popular or being hit by bots. If you are using software that's extremely heavy like WordPress, that would be the first place to start looking. The logs in Plesk will also show the traffic to your domains which can help you determine whether or not one of your sites with simply being hit with excessive traffic. Please take a look through your account and If you need any help, let us know. Unsuspended, it may take a few minutes to start working.

This is very typical for Wordpress, especially if extensions are installed. The best solution is to not use Wordpress, but if you insist on it, avoid using extensions (WooCommerce, Elementor, and Wordfence are notorious for causing load issues, though many others can cause them too), use caching and/or Cloudflare, and consider converting the finished site to static HTML with a converter plugin. This user has some advice on managing load with Cloudflare anad plugins: https://helionet.org/index/topic/57606-handling-cpu-load-spikes-or-high-load-using-cloudflare/ You can watch your load here: https://heliohost.org/dashboard/load/ Unsuspended. It may take a few minutes to work.

Neither, because you violated the terms of service. As I explained in your post over in the suspended forum, this account is suspended for copyright infringement because you hosted pirated movies. You can't buy an unsuspension for a TOS violation. The only way you can get the account back is to agree to not host any form of copyrighted content on your account. A second violation for copyright infringement would be a permanent ban (without a refund if you're a donor). Do you agree to this?

We don't allow piracy. Care to explain?

Changed. It can take up to 2 hours to finish setting up.

That domain is already on the account. Please be aware though that rr.nu and all subdomains of it are currently classified as malicious by several antivirus vendors, so I would not recommend using that domain.

Domain added. It can take up to 2 hours to finish setting up.

Account tymek805 has been reset. Please look for an email containing a link to complete the process.

Domain added. It can take up to 2 hours to finish setting up. Please make sure DNS is configured using our name servers (ns1.heliohost.org and ns2.heliohost.org), or for external DNS by adding A and AAAA records pointed to the IPs shown in Plesk. It currently shows as not being hosted here.

VPSes do not get suspended for overuse (they just slow down or throw errors from being starved of resources, think of a PC with too many programs open at once) and do not get more expensive unless you explicitly decide to upgrade them. A hosting plan that gets more expensive based on usage is actually a planned future feature (will be a server named Morty), but it's not ready yet.

The measurement methods are different. The VPS is an entire virtual server of your own, and are rated as total capacity installed in the server (like a real server would be), not a cumulative total of samples like the shared hosting is. You can buy a 15GB VPS and run an app that needs all 15 GB continuously (though remember the OS will also use memory, so in practice not all of it is available). On the shared hosting, the memory use is checked at intervals and added up. The number is the sum of all samples for your account over the last 24 hour, and means the max continuous memory use allowed is only about 70MB for an application running 24/7.

Unsuspended. It may take a few minutes to work again.

You'll need a VPS for docker. Not sure about Deno, but even if it were available, the load limits would like get you suspended repeatedly if it's anything like nodejs in terms of resource use.

That's normal if you haven't installed an ssl certificate. You can fix it by telling plesk to get you a free certificate from let's encrypt, and then waiting two hours for it to take effect.

Changed. Give it 2 hours to take effect then try again.

Deleted. Also, in the future, it is possible to request your account be reset without making another one manually. Creating a second one to do this is unnecessary and may actually subject you to suspension for having more than one account.