wolstech

You're suspended for copyright infringement for setting up an IPTV website, which is against our terms of service.

Domain added. It can take up to 2 hours to function.

You can use an external DNS provider such as Cloudflare if you want to do that. Set your domain up on Cloudflare, then set an A record pointed to the IPv4 shown in Plesk (and an AAAA record for the IPv6) to host your website here. Zoho will provide the other records needed for email (typically an MX record and a few TXT records for SPF and DKIM).

Domain added. Please be sure to set up DNS (either using our name servers or by creating A and AAAA records pointed to the IPs shown in Plesk). The domain can take up to 2 hours to function.

The proxy has been deleted from your account and you've been unsuspended. It may take a few minutes to work again. If we detect any form of proxy (or associated files and tools such as xray, cloudflare tunnels, or nezhajs), you will be resuspended. These tools are too heavy for our Plesk servers and cause a substantial impact to thousands of other users when you run them on our Plesk plans. If you would like to run these tools here, please purchase VPS to do so: https://heliohost.org/vps/ A VPS will let you use as many resources as you need without impacting our other users, and also gives you a dedicated IP.

We have to add domains for you on our side. What domain do you want added to your account?

You're suspended for having more than one account. Users are only allowed to have one account. The other account in this pair is already active. Which one do you want to keep? EDIT: Nevermind. After further review, the other account in this pair was violating our terms of service and has been banned. Since your account is empty, it has been unsuspended.

Domain added. It can take up to 2 hours to work.

This is probably going to need to be handled by Krydos again since I assume this is related to your VPS. Also, please do not post these requests in the "Website Management and Coding" forum as it will cause a delay in response. That section is not for meant for technical support and staff do not routinely read it. These requests should be posted in Customer Service for fastest response.

Yes, but it wouldn't help in your case because your account's email service is disabled due to repeated overuse (looks like you had it disabled twice then got suspended for it the third time). All 3 of those incidents happened around the end of August 2024. It looks like your account was sending hundreds of emails per day (144, then two different cases of 278 emails in one day). The limit is just 50/day. Do you know why this happened?

You're welcome Thanks for using our service!

Domains cannot be renamed but rather have to be removed and re-added, which will delete the content associated with them. Is this OK? It doesn't look like we have any current banners that can be used for promoting our service. We used to have a whole bunch over here, but the links are long since dead (there are a few on page 3 that MoneyBroz re-posted recently that still work, but they're a non-standard size of 210x91). I'll ask in a staff channel for you to see if there's any other options, and you're also welcome to create one and share it for others to use

Domain added. It can take up to 2 hours to function.

Then we'll just leave yours unsuspended. We're looking into a human-review-based process to avoid this going forward, because the automated multiple account detections have excessive false positive rates. Sorry about the hassle and enjoy your account

Since the other account is still suspended in this matched pair, I'll just unsuspend it for you instead. Is the other account yours? The other account is on Tommy. If this is yours, we can combine them so the disk space and both domains are on one account. Unsuspended.

The large bulk of your space is automatic backups of an easyappointments installation: root@morty [/home/nlbarbershop.com/httpdocs/prenotaora/storage/backups]# du -hs 793M . Do you want me to empty that folder?

Domains cannot be directly changed, but rather have to be deleted and re-added. Doing this will delete the content associated with the domain being removed. Is this OK?

You need a VPS if you want to run a game server. https://heliohost.org/vps/ We do not specifically provide game hosting, but a VPS is just an empty linux box that you can install a game server on.

This is a Krydos question. I'm not sure if our system can do this or not (and if so, I'd imagine Krydos would need to edit the Apache config to do it as Google shows the relevant commands are not supported in .htaccess). Usually Flask is implemented via WSGI on our service (https://wiki.helionet.org/Flask), not as a self-hosting application with a proxy in front of it. Escalating.

Domain changed. Please be sure to configure DNS. The domain can take up to 2 hours to function.

Your pending suspension has been cancelled. Accounts associated with the Philippines tend to get flagged all the time due to the small number of available IPs and the prevalence of students (at least one larger university there uses our services for coursework). School networks, public wifi, and even VPNs are a common cause of this, and these days I'd almost go as far as to say 80%+ of these detections are false due to shared networks.

Domain added. It can take up to 2 hours to work. For the A records, the IP addresses can be found in Plesk. Click on your domain when you log in, and they appear at the bottom below all of the options. Please keep in mind that the IP address of your account will change if you purchase an upgrade to Tommy or Morty, or if maintenance results in the account moving to a new server (e.g. due to server rebuild).

Glad to see you got it working. As above, please be mindful of the 50/day limit with that forwarder. If the forwarder ends up getting too much email, it can easily get your email service disabled. If that happens, just let us know and we can turn it back on. The best solution for "forwarding" email without actually forwarding it is to turn off forwarding in Plesk and instead set up Gmail as a client to check the mailbox (in Gmail, go to settings->Accounts and Import->Check mail from other accounts, and add the Plesk mailbox). It achieves the same result without you needing to worry about the forwarder exceeding the sending limit.

Recreated. Please see PM for additional info and questions regarding MSSQL.

Go into that mailbox’s settings in Plesk, then the forwarding tab, then UNcheck the option “don’t deliver copies to the Plesk mailbox”. Once that’s turned off, you should get a copy in the Plesk mailbox and also a copy forwarded to gmail.