wolstech

Krydos can check on this, but I wonder if this error is related to us updating mariadb on the server...

Your account sent a ton of emails again, and we got flooded with non delivery reports. This is the second time your account has been suspended for email related issues. I'm going to let Krydos handle this one because he's the one who suspended you and saw the issue happen, so he has more information on the issue, but be aware that you may end up needing have your account reset to be unsuspended since this is the second time it's happened. Escalating.

Duplicate request.

Domains added. They can take up to 2 hours to work.

Glad to see its working for you now. Please let us know if you need anything else.

That's a pretty common issue and is caused by database user passwords needing to be changed. Try the steps in this wiki article and see if it resolves your issue: https://wiki.helionet.org/PhpMyAdmin_MariaDB_Access_Denied_Error

Actually, yes they are supposed to be public (and will be once set anyway). That's the whole point of DNS. Just post them here and we can set them for you. Anybody can get MX and TXT DNS records for a domain with on a PC with built-in tools. For example: C:\Users\owner>nslookup Default Server: dns.google Address: 8.8.8.8 > set type=mx > heliohost.org Server: dns.google Address: 8.8.8.8 Non-authoritative answer: heliohost.org MX preference = 5, mail exchanger = alt2.aspmx.l.google.com heliohost.org MX preference = 10, mail exchanger = alt4.aspmx.l.google.com heliohost.org MX preference = 5, mail exchanger = alt1.aspmx.l.google.com heliohost.org MX preference = 1, mail exchanger = aspmx.l.google.com heliohost.org MX preference = 10, mail exchanger = alt3.aspmx.l.google.com > set type=txt > heliohost.org Server: dns.google Address: 8.8.8.8 Non-authoritative answer: heliohost.org text = "v=spf1 ip4:65.19.141.66 ip6:2001:470:1:1ee::3 ip4:65.19.154.94 ip6:2001:470:1:1ee::3004 ip4:65.19.154.90 ip6:2001:470:1:1ee::1002 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 include:_spf.google.com ~all" heliohost.org text = "google-site-verification=mo1pGBIXOuRiTsVqVPGUm6WLnCQhls29rcjFMmshLp0" heliohost.org text = "stripe-verification=4aa7dac6028e4ad35b65b7a9831dceaebe133f364a75a3302586af4e5eb96b65" >

Glad to hear its working now. lease let us know if you need anything else.

Do you want the forum account merged into your other one (npnbss)?

You just sign up on cloudflare's site. Cloudflare has a free plan that you can use for DNS. We do not work for, and are not affiliated with, cloudflare so we cannot do this for you. Once you sign up over there and login, there will be an option to add a domain. You select that, and then follow the instructions above.

If you use our name servers, we can definitely host the DNS for you, but you won't be able to edit your own records (our DNS servers have no user interface, we configure it by editing files on the server, and we can't give access to that as you'd be able to edit everyone's DNS zones, among other things...). Most of our VPS users use Cloudflare or similar for DNS for this reason. If you want to host DNS yourself on your VPS, Krydos will need to assist with that. Note that the fact you only have one server may be an issue (most registrars require two name servers). Escalating.

We'll need to add the domains back after you finish resetting your account. Please look for an email shortly with a link to create a new account. Your forum account username has been changed.

Domain added. It can take up to 2 hours to work.

Krydos can set up the Postgres access. As for Maria DB, you need to use tommy.heliohost.org for the host name, not tommy2.heliohost.org. Tommy2 has been retired.

Krydos can do this for you.

I'm not sure what the question is here...you appear to have answered yourself. You use exactly that...sudo <command> is used to run <command> with root permissions. If you want to switch to a root shell so you can run multiple commands as root, sudo su is what you're looking for. My suggestion would be to use a regular SSH client like openssh or putty instead of VS Code to work with this. It's completely possible some of your issues are related to the fact you're using vscode to try and control the VPS. The expectation on our end is that you have a normal terminal to work with, we don't know what vscode can do with SSH as we do not use it.

Krydos will need to look at this since it’s a VPS.

Unfortunately there isn't much more we can do on our end for this since it's Microsoft's decision not to accept mail from Tommy's IP. More often than not, this fixes itself over time as the IP's reputation improves. I tried sending an email from my own Tommy account to your Outlook account and it also bounced, so it is definitely the IP and not the sending email address. We could offer you a dedicated IP for $20/year if you'd like in the meantime, which would separate your mail and websites from the rest of the users on Tommy. If you want to do this, let us know and we can set this up for you. Or, you could move to Morty, which has a different (but still shared) IP. Morty has a recurring monthly fee, but it doesn't require you log in to keep it active, doesn't have a load restriction (you pay more if the load goes up, though since your account uses basically no load you'd just pay the base $1/month), and is quite a bit faster than Tommy too. If you want to do that, you can do it yourself: https://heliohost.org/dashboard/move/ (I've sent you a test email to confirm this option would work so you don't waste money if it's also blocked...)

There were two SPF records on the name server for that domain... stampaner.nl. 14400 IN TXT "v=spf1 +a +mx +ip4:65.19.141.77 ~all" stampaner.nl. 14400 IN TXT "v=spf1 ip4:65.19.154.90 ip6:2001:470:1:1ee::1002 ~all" The .77 IP isn't valid anymore so I just removed that one. Try running that test again now.

Sorry, your response was missed earlier. Unsuspended. Also, we can allow for more than one account (though you were supposed to ask before creating the second account). You'll just need to prove that there is actually a second person or other justification for the account. Krydos has more info than I do about what the system is seeing, so I'll escalate this and let him ask the questions.

High yield investment programs (Ponzi schemes) are illegal in the United States where we are based (fraudulent investment offering). They are not legal to operate or offer and cannot be hosted here.

Unfortunately if Paypal and Crypto are not available, we currently cannot offer paid services in your country (we have this issue with a few other countries too, notably India, which does work but requires jumping through a bunch of hoops to pay due to their weird banking regulations). There has been some discussion around us using Stripe as another payment processor so we can take credit cards without using Paypal, but that's still in its early stages and there's no estimate as to when (if ever) that will be available. The contents of ~/award-sci.helioho.st/mag have been deleted, database devashraf_wp603 has been dropped, and you've been unsuspended.

Glad to hear you were able to get this installed yourself. Let us know if you need anything else. Marking solved.

Node modules are usually just sitting in your home folder so are installed by the user. Krydos might be able to get more info on why this is failing though.

Your account has been rolled back to July 25, 2024 to remove the phishing content. It should be ready in a little while, and will probably take 2 hours for the domain to work once it restores. You may receive an email regarding your account being unarchived. I would advise resetting the password and installing the latest updates for all software you have installed on your account (Joomla it looks like in your case) to make sure your account is secure.