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Byron

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Everything posted by Byron

  1. Stevie had a little down time this morning but he's back up now.
  2. Stevie was down this morning. You should be ok now
  3. Your account was suspended for sending too many emails. Keep the emails under 50 per day. Okay I've unsuspended your account. No need to plead, just keep the emails down.
  4. You don't happen to have another account with us do you? if not then try another username.
  5. You were suspended for having too many accounts. We only allow one account per user. Which account would you like to keep?
  6. Your account was suspended for sending too many emails. Keep the emails under 50 per day. Okay I've unsuspended your account.
  7. You'll need to re-register your account all over again. The renew script doesn't work for deleted accounts.
  8. Your site had become inactive. I've reactivated your account. Try your old password now and let me know. Make sure to login to your cpanel every 30 days.
  9. Looks like your site is up and ok. it was probably due to johnny being down ealier. Refresh your cache if you still don't see your site.
  10. Your account was suspended for causing high server load. Keep the load down or you'll be suspended for good. Okay I've unsuspended your account.
  11. Ok I've reset your password and emailed it to the address you registered with.
  12. Please clear your cache.
  13. Please clear your cache.
  14. Check your email for the new password.
  15. Come on, "last year"!? Can't you give me a month or date?
  16. Tell me when you created the account and I'll send the password to the new address.
  17. None of the ips you posted with match the ip that registered that account. The last login shows that it was on 2012-07-15. Evidently you were getting it right at one point. Try logging in again.
  18. Our server is set up to run php files as it is.
  19. That's not the email address that registered that account. I have to send it to the email address that registered that account.
  20. I'm sorry but it looks like that account has been deleted due to not logging in every 30 days. ALWAYS keep a backup of your data!
  21. Check your spam folder. i always send a BCC to my email accounts when I reset a password. The same email I sent you went straight to my Inbox.
  22. Johnny should be back and working as I make this post.
  23. How long ago did you make dns changes for that domain? Has it been at least 24 hours? You may need to use NS records and point that domain to our name servers: ns1.heliohost.org ns2.heliohost.org
  24. Ok I've reset your password and emailed it to your gmail account.
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