Byron

Should be working now. Clear your cache if you still see the License page.

Done. Give it 24 hours to resolve.

Only if you have permission from the original owner.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. This is your username: u2041997

I have an Outlook email account and heliohost email goes to the inbox. If it goes to your Junk folder, mark it as NOT junk.

I have know idea what that could be.

This support request is being escalated to our root admin.

I'm going to unsuspend it once more but make sure you keep this from happening again. You might also want to make a backup of your site at this time too.

The first time I clicked onto your link with Chrome, I got the download screen but after that it gave me the page each time. I thought it might have something to do with the way you append your url with the semicolon (?start=admin;affiliate=999) so I added a few more semicolons to the url and got the download screen again. Can you append the url without the semicolon? Maybe like this: ?start=admin&affiliate=999

This is your third suspension for the same reason. We don't normally unsuspend an account after 3 suspensions for the same reason.

Dude clear you cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. Be aware that this is your second suspension for the same reason. If you still see the suspended page, please clear your cache.

It's my understanding that 7-Zip will unzip a Bzip2. Why not unpack it on your machine and rezip ito regular Zip?

I was going through the AdminCP and saw this and thought I would add it to the thread:

This support request is being escalated to our root admin.

Regular Zip and Gzip is enabled. Why do you need bzip2? Sorry but you'll have to wait for your account to come out of queue like everybody else. Otherwise we would have to restart the server each time somebody created a new account.

Windows is fine.

This support request is being escalated to our root admin.

Your account was suspended for porn. If you'll promise to remove the porn, I'll unsuspend your account. If you feel you can't host your site without porn then you can make a backup and move to another host.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

Please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

@Kyrdos: Ok thanks!

You edited your answer after I replied. Yes your right. We are only supporting version 3.5 and that is why your page doesn't work.