Byron

Please clear your cache.

You were suspended for copyright infringement. If I unsuspended your account will you take care of this?

Ok try it now.

This support request is being escalated to our root admin.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

This support request is being escalated to our root admin.

Your site is showing as active. If your still seeing the suspended page, refresh your cache.

You were suspended for sending spam mail. Okay I've unsuspended your account.

Your account is still in the queue. Give it another 24 hours to become active.

Please post the following information: Your cPanel username Your main domain The server that you are on

Okay I've sent you your new password. Make sure to check your junk folder if you don't see it in your inbox. Also your username is braydon and not braydong. If all your using is php on your site, your probably going to be happier on the Stevie server. Johnny is for languages like JAVA, ASP.NET and Ruby on Rails. And with those languages comes more down times.

Within 24 to 48 hours your site should be live.

I can email you your password to the email address you signed up with, would you like me to do this?

This support request is being escalated to our root admin.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Not sure why but another Administrator left a note to not unsuspend your account.

Go to your cpanel Parked Domains and look for the link that says "Manage Redirection" and make sure your not using redirection. If you see that it's using redirection, then disable it.

You were suspended for having too many cron jobs. Your only allowed 2 cron runs per day. Okay I've unsuspended your account. Please take care of the extra cron jobs.

Seems to be working ok now. If your still having problems post back.

You were suspended for having too many cron jobs. Your only allowed 2 cron runs per day. Okay I've unsuspended your account. Be sure to take care of the cron jobs.

The problem is with your .htaccess file. I've rename your .htaccess file to htaccess (without the dot) and now your site is working.

Ok I've reset your password and emailed it to the email address you registered with. Make sure to check your junk folder.

Please post the following information: Your cPanel username Your main domain The server that you are on

Everything looks good now.

Your account was suspended for the following reason: /home/dashr1h /home/dashr1h/public_html/wp-content/plugins/tv1mod/mod_system.php That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.