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MoneyBroz

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Everything posted by MoneyBroz

  1. Main domain changed. it may take up to 2 hours for the domain to start working.
  2. Do you use Python 3.9 or 3.12?
  3. This support request is being escalated to our root admins.
  4. All of the websites on your account appear to be working. Can you cannot login at all, or does Plesk log you out after you login?
  5. Domain added. it may take up to 2 hours to start working.
  6. @neptunus Are you able to access it now? you were blocked in the firewall due to a failed SFTP login. i unblocked your IP address.
  7. wolstech would have to create the account for you. escalating....
  8. i informed them.
  9. Escalating so a root admin can investigate this....
  10. Which python version are you wanting these modules installed on?
  11. What domain would you like to change to?
  12. What is your username?
  13. domains added. it may take up to 2 hours for them to start working.
  14. You were suspended for having more than one account. Which one would you like unsuspended?
  15. Domain added. it may take up to 2 hours to start working.
  16. Yes, you should point your domain to ns1.heliohost.org and ns2.heliohost.org in the nameserver settings at your domains registar.
  17. Main domain changed. it may take up to 2 hours to start working.
  18. Multiple accounts are against our ToS unless allowed in writing by a root admin. i'll escalate this post so that this can be reviewed by Krydos or wolstech.
  19. Krydos can do this for you. Escalating...
  20. You were already on Tommy. i had went ahead and deleted your account and resent an invite. Krydos or wolstech can verify the transaction and take action on what you want to do with said transaction.
  21. This support request is being escalated to our root admins.
  22. Solved on Discord: https://discord.com/channels/398197622168616962/398538798994161664/1296905263516745728
  23. Domain added, it may take up to 2 hours to start working. You can have up to 10 domains on your account. both main/addon domains and subdomains count towards this limit.
  24. Domain added. it may take up to 2 hours to start working.
  25. Domains removed.
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