Unknown025

I don't know where you heard that creating a website will prevent you from being suspended, or that support@heliohost.org has been deactivated, neither of those are true. The only way to prevent being suspended for inactivity is to log in once a month at https://heliohost.org/login/. We've had this system in place for many years, and it hasn't changed since the time you signed up in 2024. As a courtesy, I've renewed your account for you, but you'll need to remember to login yourself to keep your account active.

A VPS admin will be able to help you. If you send an email to https://www.mail-tester.com/, what do the results say?

Domains added, they will take effect in about two hours.

We unfortunately don't have an easy way to lookup what domains are available. For your two domains, which TLD would you like to use, .helioho.st or .heliohost.us?

It looks like MoneyBroz reset your account for you. Let us know if you need help with anything else.

Your account seems to have exceeded the file quota. An administrator will have to fix this for you. What files would you like deleted?

I'm not seeing any problems with your account, but all your pages do show a 503 error. Are you able to login to Plesk and check the logs page? An administrator will be able to look into this in the morning.

That does seem to be the case. An administrator can delete some files for you once they're awake (it's currently nighttime in the US). Are there any files you'd like to be deleted? Alternatively, you can either reset your account from scratch or expand your storage for a small fee.

Yes, staff members can add domains for you at your request. You can ask for a .heliohost.us/.helioho.st domain, or a domain of your choosing if you have one through a domain registrar. Here's a wiki article describing the details: https://wiki.helionet.org/Addon_Domains

Once again, we don't know which account is yours, so I can't be sure. However, if you're based in Iran (or any of the other countries the US prohibits doing business with), then yes. Here's a link to our terms of service if you'd like to read it for yourself: https://wiki.helionet.org/hosting/terms.

Domain added, it'll take effect in about twenty minutes.

Your account has been reset, you should receive an email to recreate it shortly.

Looks like this was resolved over email:

Thanks. An administrator will be able to confirm this in the morning (i.e. in about six to eight hours).

The support email will forward to the forum, however transaction IDs don't have any personal information associated.

Do you have a transaction ID?

Your website looks fine to me. A root administrator was conducting some server maintenance earlier, so you may have seen that error as a result, but it's fine now. If you're still seeing the SNI error, clear your browser cache.

Website looks like it works fine now, just needed to wait for Apache to reload. You might need to clear your browser cache if you're still seeing the 503 page.

Sure, what domain would you like added?

Your account has been unsuspended.

I can't find an account under your forum name. That being said, we don't allow pirated content or IPTV websites per our terms of service. If you provide your username, I can lookup the suspension reason.

Account has been reset, you should receive an email to recreate your account shortly.

Domain added, it'll take effect within the next two hours.

...duplicates of what? I only see two other threads made by you.

Domain changed, it'll take effect in about half an hour. Also, it looks like you have two accounts. If that's the case, please note that you're only allowed to have one account per our terms of service.