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Everything posted by Krydos
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Perfect. I installed Apache, Certbot, created the domain, set up SSL to auto renew every 60 days, and enabled the firewall on your VPS. You can upload your files to Protocol: SFTP Host: 65.19.154.72 Port: 22 Logon type: Normal Remote directory: /var/www/html/files User: marcomessina Password: <whatever you entered when you signed up for the VPS> If you use Filezilla it will look something like this Right now you can check out https://files.mm1.helioho.st/ and see an empty directory listing, but once you upload your photos and videos they will be available to link to from your main website. You can organize them however you wish, such as creating subdirectories through FTP, and if you want to hide the directory listing so people can't snoop around simply upload an empty file named index.html into each directory. Your OS, swap, logs, and installed programs on the VPS take up some of the 50 GB, but you have 38 GB free right now to upload whatever you want. Let us know if you need help with anything else.
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Based on what you're saying I think the simplest method would be to keep you on Tommy, and then use the VPS as file storage only. What we can do is leave your main domain mm1.helioho.st on Tommy and then put a domain like files.mm1.helioho.st on the VPS. Then you can set up your website and use Plesk to make your life easier, and then use FTP to upload your photos and whatnot onto the VPS for the extra storage space. Does that sound good to you?
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[Solved] Request to Move Johnny Server to Tommy
Krydos replied to szhiro's topic in Escalated Requests
Just to give you another update, we're still waiting on the report. Here is what our charity dashboard says right now I'm guessing once this disbursement is finalized we will be able to verify the donation. For anyone else searching and reading this, we appreciate Microsoft Points donations, but it seems to take 2+ months to get to us so if you're expecting to have your account moved to another server, or storage space increased or something it will definitely be quicker to donate in some other way. -
[Solved] Additional python3 dependencies needed
Krydos replied to kkaviani's topic in Escalated Requests
Installed. You can see the current list of installed modules on Tommy's Python 3.12 with this link https://krydos1.heliohost.org/pyinfo/info3.12.py If you need addiitonal modules installed in the future please check this list first and don't request modules that are already installed. -
We plan on adding a 90% load warning email soon. Basically if you get to 90% of your memory or CPU usage for the day you'll get an email letting you know about it prior to being suspended.
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"Smart static files processing" has been disabled on your domain. The setting should go into effect in about 26 minutes. For anyone else who searches and finds this, you can actually turn this off yourself by going to Login https://heliohost.org/login/ > Continue to Plesk > Websites & Domains > [Your domain] > Hosting & DNS > Apache & Nginx > Uncheck the smart static files processing box. Keep in mind changing most settings like this can take up to 2 hours to go into effect. @KazVee Maybe we should add these instructions to the Wordpress wiki?
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[Solved] Remote access to johnny postgresql database
Krydos replied to alexandrepascoal's topic in Escalated Requests
Remote access enabled. host=64.62.151.106 port=5432 username=alexandrepascoal_raptor dbname=alexandrepascoal_eagleeye password=<set in Plesk> -
Any progress on this? We generally give people 6 days to pay for their VPS and then power them off if they don't get a payment figured out. You're already at 14 days expired and it doesn't seem like you're making any effort to pay for it. It would really be a shame to have to take your website offline that we’ve both put so much work into getting it running well for a much better price than your previous host.
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I wanted to mention that there is currently no automated way to move your files from Tommy to a VPS, so if I help you with this I'm just going to be copying your files over exactly the same way you can do yourself already. We have had a few people upgrade from Tommy to a VPS though so it would be pretty cool to have a way to do that automatically.
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We generally don't move people's files to the VPS for them, but I can do it if you really can't figure it out. Do you want a control panel on your VPS or are you planning on just using SSH to install everything? No, your VPS and your Tommy account are 2 separate accounts. It looks like you picked the username marcomessina for your VPS so if you login with the username mm1 you'll get your Tommy account, and if you login with the username marcomessina you'll get your VPS. If you login with your email address it is ambiguous because both accounts have the same email address, so the login will just send you to your Tommy account I believe. Which link did you click? I just tested both of these links and they both work for me
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DKIM, SPF, and DMARC have been set up for the domain hdrtattoo.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be
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You can purchase a dedicated IP for $2 per month, or save $4 by purchasing a year for $20. Your reputation will be entirely based on your emails alone, because no one but you will be sending emails from it. If we could give you a free dedicated IP we would, but we have to pass our costs along to the end user. Yes, these are available for all HelioHost accounts. We have had a few people request 2FA for their HelioHost logins, and we plan on implementing it eventually. You can set a password for each email account, but I'm not sure you can set multiple passwords for the same email address. Spam assassin is already available for all email accounts hosted on our servers. The first gigabyte is free on Johnny, or $1 on Tommy. If you need 2 GB they can be purchased for a one-time donation of $5 on either Johnny or Tommy. The maximum storage available on Johnny or Tommy is 6000 MB, but we plan on increasing that to 7000 MB in early 2025. You can send 50 emails per day, and receive an unlimited number of emails per day. The send limit can be raised as well if needed. TLDR: We already have everything you listed except app specific passwords for email accounts and 2FA, but we're planning on adding 2FA eventually. For what you described it would be $6 setup fee, and then $20 per year after that.
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I'm guessing that is a PayPal error. I recommend contacting PayPal support, or trying a different card or something.
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Your subscription has been canceled and you won't be billed again. Thank you for using our VPS service.
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Your rebuild has been started and you'll get an email in about 20 minutes when it's done. Your next free rebuild will be available on or after 2024-11-09. If you need additional rebuilds prior to that date they can be purchased for $1.00 each. Let us know if you want the link to pay for another rebuild, or if you need help with anything else. We can also install a free web based control panel on your VPS for you if you aren't too familiar with SSH so you can set up your website with your browser. Keep in mind that control panels must be installed on a completely empty fresh OS install though, so if you install some other stuff, and then decide you want a control panel we would need to do another rebuild first before the control panel could be installed. The most popular free control panel is Hestia https://hestiacp.com/ but a lot of users like KeyHelp https://www.keyweb.de/en/keyhelp/keyhelp/ as well. Plesk can be installed on a VPS as well, but it isn't free and it would add $15.50 per month https://www.plesk.com/pricing/ to the cost of your VPS for a total of $19.50 per month.
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The problem with forwarding emails automatically through our servers is if someone sends you spam, and then you forward it to Gmail, or any other email provider, and they decide it is spam then Gmail blocks our server for sending spam. They don't care if it's forwarded or not. They see the spam coming from our server and the thousands of other users sharing an IP with you can no longer send emails to Gmail addresses anymore either. Do you think it's fair for some other user to remove your ability to send emails to Gmail because they are forwarding spam that is sent to them through their account and off to Gmail? Why don't you use some external email provider if you insist on forwarding spam? Why don't you just set up an email client to connect to our server and read the spam you receive directly rather than forwarding it somewhere else to get our whole server blocked?
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The database has been running 12 hours with the current settings, and there is still zero swap usage. I think 6 GB memory, 8 CPUs, and 50 GB storage will be good for your website. I applied the 10% discount for the 6 month subscription, and you can pay with this link https://heliohost.org/vps/pay/?code=qgo8KlUulGNV2QxU
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I did a little research on wsgi logs and it basically boils down to: Some types of errors go to the virtualhost log, which you have access to, and other types of errors go to the main system error log, which you do not have access to. It is not possible to securely give you access to just your parts of the main system error log because it contains the private information of thousands of other people on the server. So, the reason your other project was putting its errors directly into the log you have access to is because it was the right type of error. The type of error I posted above apparently always goes into the main system error log. So fix the above error and the rest of your errors should hopefully go into the log you can see.
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Plesk still isn't filtering the new logs correctly either [Wed Oct 09 02:20:41.641245 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] mod_wsgi (pid=4180750): Failed to exec Python script file '/home/ujcis.helioho.st/alutagram.helioho.st/flask.wsgi'. [Wed Oct 09 02:20:41.641414 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] mod_wsgi (pid=4180750): Exception occurred processing WSGI script '/home/ujcis.helioho.st/alutagram.helioho.st/flask.wsgi'. [Wed Oct 09 02:20:41.642342 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] Traceback (most recent call last): [Wed Oct 09 02:20:41.643060 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] File "/home/ujcis.helioho.st/alutagram.helioho.st/flask.wsgi", line 7, in <module> [Wed Oct 09 02:20:41.643104 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] from myapp import app as application [Wed Oct 09 02:20:41.643155 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] File "/home/ujcis.helioho.st/alutagram.helioho.st/myapp.py", line 12, in <module> [Wed Oct 09 02:20:41.643181 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] db = SQLAlchemy(app) [Wed Oct 09 02:20:41.643199 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] ^^^^^^^^^^^^^^^ [Wed Oct 09 02:20:41.643241 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] File "/usr/local/python3.12/lib/python3.12/site-packages/flask_sqlalchemy/extension.py", line 278, in __init__ [Wed Oct 09 02:20:41.643265 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] self.init_app(app) [Wed Oct 09 02:20:41.643306 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] File "/usr/local/python3.12/lib/python3.12/site-packages/flask_sqlalchemy/extension.py", line 373, in init_app [Wed Oct 09 02:20:41.643331 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] self._apply_driver_defaults(options, app) [Wed Oct 09 02:20:41.643373 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] File "/usr/local/python3.12/lib/python3.12/site-packages/flask_sqlalchemy/extension.py", line 627, in _apply_driver_defaults [Wed Oct 09 02:20:41.643412 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] os.makedirs(app.instance_path, exist_ok=True) [Wed Oct 09 02:20:41.643456 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] File "<frozen os>", line 225, in makedirs [Wed Oct 09 02:20:41.643560 2024] [wsgi:error] [pid 4180750:tid 4180815] [remote x.x.x.x:55078] PermissionError: [Errno 13] Permission denied: '/home/ujcis.helioho.st/alutagram.helioho.st/instance' It looks like your Flask app is trying to create a new directory and getting denied due to permissions. In order to create a directory you probably need to give 777 permissions to the directory above it, but why are you trying to create a directory anyways? Seems kind of odd. Just create the directory yourself through SFTP or Plesk File manager and it will be 10,000% easier.
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This guide is for Flask which uses WSGI. This guide is for Python CGI. CGI and WSGI are two very different mechanisms for running Python code. Which are you trying to do exactly because they aren't the same thing, and it was never intended to do both guides at the same time?
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WSGI control access has been enabled on the domain alutagram.helioho.st. To restart your Flask app and load new code changes in simply edit /home/ujcis.helioho.st/alutagram.helioho.st/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
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After the changes, and letting MariaDB run overnight you were using 900 MB of swap, as expected. I increased your memory another 1 GB, and we'll let it run for a while again. The performance is already looking a lot better, and giving MariaDB more memory to work with is definitely reducing the disk I/O. The other good news is even though you were using some swap this morning, your load was about 0.90 which is under the 1.00 that I was targeting.
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My error_log only shows errors from my first Flask app
Krydos replied to ujcis's topic in Customer Service
You can have up to 10 domains on your 1 account for free. Would you like us to add another free domain, and see if putting the second project on its own domain fixes the logs?- 6 replies
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