Krydos

Done.

216.218.216.162, 216.218.216.165, 216.218.216.169, 216.218.216.171, and 65.19.141.195 are available currently.

Also keep in mind that HelioHost is based in the US so you posted at 1:25am and 4:38am. I wasn't awake at either of those times. Please be more patient in the future. Especially since there's nothing actually wrong with your VPS. We can't control what your ISP does. You've been moved to 64.71.153.124/2001:470:1:1ee::60

SPF, DKIM, and DMARC has been set up again.

Added.

I'm going to assume that Concrete 9 with PHP 8.1 worked since we haven't heard back from you. Marking this as solved to keep the escalated section clean, but if it's still not working for you feel free to create a new support post at https://helionet.org/index/forum/45-customer-service/?do=add

@ojplanet Do you expect to need to delete and recreate your account again. If so maybe I shouldn't waste my time doing this over and over, and we can explain how to use Cloudflare DNS instead.

I'm going to explain how to do it yourself so you can learn, but if you can't figure it out I don't mind doing it for you. Edit /home/tony/conf/web/rf5.co/apache2.ssl.conf_django.conf and comment out the two lines by putting # in front of them like this to disable Django on the rf5.co domain. #ProxyPass / "http://127.0.0.1:8000/" #ProxyPassReverse / "http://127.0.0.1:8000/" Then create a new file /home/tony/conf/web/rf7.co/apache2.ssl.conf_django.conf and put those same two lines without being commented out to enable Django on the rf7.co domain. ProxyPass / "http://127.0.0.1:8000/" ProxyPassReverse / "http://127.0.0.1:8000/" If your Django app is running on a different port than 8000, or if you want to run multiple apps you can change the 8000 to whatever port it's on. You could run one app on 8000, and another on 8001, etc. and have them running on different domains. Then test the config to make sure it doesn't have any errors. root@vps57:~# apachectl configtest Syntax OK If it looks good you can restart Apache with this command. root@vps57:~# apachectl graceful root@vps57:~# Let us know if you have any questions or need more help.

I already set up SPF, DKIM, and DMARC on this account.

Your VPS expired 3 days ago because you canceled it. Is there any particular reason you canceled it? You can use this link https://heliohost.org/vps/pay/?code=JAtSd2yMsWzrxBat to set up a new subscription. Once your VPS is active again we can switch you to a different IP address if you need.

I just saw your other thread, and merged them. Would you like to do Ubuntu 20 again, or upgrade to the latest Ubuntu 22? Unless you have some specific software that doesn't support Ubuntu 22 I would recommend upgrading.

When you resize the hard drive there is a slight chance of data loss. It's never happened before, but it doesn't hurt to be safe. Have you taken a backup recently just in case? Another option that is actually less work for us is if you want a fresh OS we could upgrade you to Ubuntu 22 as well.

Added. In order to host the domain with us you need to do one of the two following options. Use our nameservers by settings your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS provider, Cloudflare is a popular free choice, and create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002

A password reset link has been emailed to you.

Installed. You can see the currently installed modules and their versions for Johnny's Python 3.10 at https://kairion2.helioho.st/pyinfo/info3.10.py

The account has been moved to 65.19.141.77 and 2001:470:1:1ee::2002, and SPF, DKIM, and DMARC have been set up. Thanks for summarizing so I didn't have to read the previous 50 pages.

I was able to find this transaction in our records. You've been upgraded to 2000 MB.

Before we go much further, are you aware that Concrete 8.5 is the previous major version and is no longer receiving security updates? I recommend trying out the latest version of Concrete 9. If you need Concrete 8.5 for some reason we can help you though. https://documentation.concretecms.org/developers/introduction/system-requirements

The transaction IDs were posted on Discord and the storage space has been increased. Thanks for the donation.

Added to your account. In order to host the domain you must do one of the following two options. Set your NS records to ns1.heliohost.org and ns2.heliohost.org Or use any external DNS service you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

You have been emailed a password reset link.

Your domain has been changed.

That module has been installed on Johnny's Python 3.10. In the future please specify which version of Python you're using. Most people use the latest, but not always.

Tommy is overloaded so all accounts are going to Johnny for now. Johnny is faster and has better uptime because he has so many fewer accounts. Once the servers are balanced better you will have the opportunity to move back to Tommy for free. There is no point moving everyone to Tommy and the uptime being 10% and each page load takes 60 seconds.

That's the best we can do. From here it's up to you to not send emails that Gmail considers spam, and if you get a good enough reputation they should go to inbox eventually.