Krydos

No info should be required at this time. An admin that has ssh available needs to run a script to get Stevie back in line. If your account still shows queued after everyone else on Stevie starts to work again once the script is run then additional information might be required.

Congratulations on 200! I should have baked a cake.

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Try clearing your browser cache. The website www.iadagraca.com looks like a freshly installed wordpress site to me. On the other hand liag.iadagraca.com doesn't seem to load any webpage for me. Unless you meant that the addon domain wasn't working and the main domain was?

I think since he said he was referring to option 3 above which is suspended page AND cannot log into cPanel. It certainly doesn't hurt for xroft to try to logging in again though.

Did you read this sticky thread at the very top of the customer service forum first? Actually, as soon as I submitted that http://himipetzshop.co.cc/ finally loaded up for me and it seems to all be working. Try clearing your browser cache and the queued message should go away.

Heliohost is a very nice host. Since you mention creating an account before I was wondering if you have tried using a different email address than you did the first time to sign up? Perhaps, even if your other account is deleted, there is some remnant left behind saying that an account already exists to that email address? (Edited to remove double post.)

Read this then: http://hphosts.blogspot.com/2009/12/dottk-...s-you-wish.html To me it boils down to as long as the people hosting viruses, spyware, malicious code, phishing scams, and all that other junk -- as long as they are paying dot.tk their account will not be shut down. Doesn't sound like a website I care to browse let alone download anything from. If the people running the host knowingly let this kind of junk continue because they got a few bucks for it then they are just as guilty as the people who actually created the site or software.

The account is actually raspored. The folder from his html root that has .aspx files in it is stranice. Which server are you on? Stevie or Johnny?

The DNS looks like it is all set up right through godaddy, and the nameservers are set correctly. I cannot access phoenix-nest.net either though. It doesn't give me the queued page though, just a page not found. One thing I did notice on the whois was this though: I know other heliohost users from China have had issues before. Could this have something to do with it?

This thread is called "Where are you from?" - that post does belong. I was wondering if HiMi was refering to his own post because he didn't state where he was from in it?

If you don't like cPanel saving your passwords -- for instance if you log in from a shared computer -- it might be a good idea to disable cookies on your browser. It should prevent anyone who uses the computer after you from being able to log in. Also note the logout button in the top right corner of cPanel once you're logged in. If you remember to click this each time you're done editing your account settings it would help security too. Another issue is if hackers can find a username/password box it means that they can try to brute force your password. If you're worried about this you could use an addon domain whose root points to a subfolder of your main domain. Example: trojanz.heliohost.org is your main domain. Then setup mywebsite.co.cc as an addon domain to point to public_html/mywebsite. Then if people try to find http://mywebsite.co.cc/cpanel they can't even get at the password box like they could if you had mywebsite.co.cc pointed as your main domain and therefore pointed at your html root. The steps you can take to increase security are only limited by your paranoia and how much work you want to put into it.

To eloborate, the cron script that controls new account creation on johnny got stuck, but has been restarted. According to http://www.heliohost.org/home/support/scripts/status the account "sparta" has most likely already been created at the time of my posting this. Unless you're having further issues there is no reason to wait for djbob.

Personally, I prefer to have my username.heliohost.org as my main domain, and then use parked and addon domains. I agree that redirection is messy and having something forcibly tacked onto your title of each page is annoying. Just because your main domain is a .heliohost.org domain doesn't mean that anyone ever has to see it, and if there are problems accessing your website at any point it gives an extra level of troubleshooting. For instance if aynil.heliohost.org works, but aynil.co.cc doesn't work you can almost immediately know where the problem is.

Looks like your website renr1tsu.heliohost.org is functioning now too.

Yeah, it isn't loading for me either so it probably isn't an issue with your computer or dns at your location. Just have to wait for an administrator with more access to the server to take a closer look at this.

If it were I experiencing this problem my first choice would be to upgrade the vBulletin software. If for some strange reason that wasn't really a possibility my next step might be to try something like this http://www.sitepoint.com/forums/php-34/ass...ted-634670.html I don't have access to your code, but I'm guessing those line numbers that are causing errors contain an '&' and according to the people in the thread I linked fixing that error might be as simple as removing that '&.' >>> As always, before making any changes to your code make sure you make a backup so that if it breaks everything you can revert to your current code. <<<

One thing I noticed is on your queued page that is displayed when you try to load aynil.co.cc the link to the control panel sends you to johnny.heliohost.org:2082. So, if that is the link you are clicking when you try to log into your cpanel it would make sense that it says there is no user by that name in the database. The queued page should go away after 24 hours like it says, but try logging into cpanel from the http://www.heliohost.org/home homepage or from http://stevie.heliohost.org:2082 stevie cpanel.

Php version is currently 5.3.3 Have you checked your forum software to make sure it is using the latest version? It is highly unlikely that Heliohost will ever downgrade their php version unless there is a major security hole in the latest version. Also, please make your best attempt to use proper grammar. We understand that your native language is not English, but you have already been asked multiple times to use the word "you" and "your" in place of your txt slang u and ur which aren't words.

Sounds like everything is working again. Quite the mail adventure you had there. Glad to see everything worked out in the long run. I wonder what caused the problem to begin with though?

Edited to add this closer to the top of the page. Personally, I would never download some random program like this. I do a lot of research before I install or run any executable on any of my computers. If I really really need to install a dubious looking program I actually set up a sandbox computer to install it and then see if there is any crazy bundled spyware or viruses in it. If anything looks weird at all about it I reformat and reinstall the entire operating system from a saved hard drive image. I guess this paranoia is why I never get viruses, and I'm the person that all of my friends and coworkers call first when their computers start to act wonky. Usually they have all sorts of weird toolbars. Just my opinion.

According to the whois the nameservers are set correctly and the entry was created and last updated May 20th. I can't tell when the addon domain was last edited so it could just be an issue of not waiting long enough. Although, my experience with addon domains is it usually propagates fairly quickly.

Most likely djbob will post in this thread once the installation has been completed or if there is any reason why it cannot be. Just have to wait for djbob to come along. He's usually very quick. Everyone here is just a volunteer and no one gets paid for any of the work they do here. That said everyone is amazingly helpful and very responsive and quick. Just be patient.

Have you compared the permissions on the folders in the explorer between the troublesome account and other functioning accounts? Perhaps the trash folder had its permissions changed and now RoundCube can't access it to see it. So when the account is deleted it can't delete it either.