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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. The forum username scalar still exists.
  2. The database backup should contain all of the tables in the entire database. You should only need to create an empty database through cpanel, and then import the one database .sql file and all of the tables will be there.
  3. Clear your browser cache.
  4. That account was deleted to recover disk space. An invite has been sent so you can recreate the account if you wish.
  5. Your account was suspended for sending spam. Make sure your account isn't sending out emails that could be considered spam. Unsuspended.
  6. Deleted.
  7. Done. You should now be able to log in and your website should start working within 12 hours.
  8. Your domain isn't hosted by us because you have some random ip as an A record. Your nameservers are set right, but your A record is 89.31.143.1. It should be 64.62.211.131.
  9. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  10. Done. You should now be able to log in and your website should start working within 12 hours.
  11. Create the database and user through cpanel. Then you can manage it with the phppgadmin button on your cpanel. If you really like the command line you could request remote postgresql access.
  12. That .war file could not be deployed because java is not enabled on your account. To request java and then check the status of your request go to the java button in your cPanel. Please be aware that since you picked the Johnny server the wait to receive java access is quite long due to high demand. The wait to receive java on Tommy is generally just a few hours. If you're in a hurry we recommend moving your account to Tommy. If you want to save yourself some work an admin can move your account for you if you're a donor. Just let us know the transaction ID.
  13. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  14. Like it says in the autoreply that you already received our system doesn't accept attachments or images. Please resend your email with a link to your image instead of attaching it.
  15. We'll post it on the news here at helionet, facebook, and twitter. MyISAM tables are read/write already. Just InnoDB tables are read only.
  16. This might explain a lot of it http://wiki.helionet.org/HelioHost_History
  17. As it says in the autoreply our system discards email attachments and images. Please resend your email and post a link to the image instead.
  18. Change lines like this CREATE TABLE `oxtb_accounts` ( `account_id` mediumint(9) NOT NULL, `account_type` varchar(16) NOT NULL DEFAULT '', `account_name` varchar(255) DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8; to CREATE TABLE `oxtb_accounts` ( `account_id` mediumint(9) NOT NULL, `account_type` varchar(16) NOT NULL DEFAULT '', `account_name` varchar(255) DEFAULT NULL ) ENGINE=MyISAM DEFAULT CHARSET=utf8;
  19. Create a backup .sql file, edit the file to change all innodb tables to myisam, and then import the database back into mysql.
  20. Download a backup of your innodb tables, and then edit the .sql file to use myisam instead of innodb. Then upload the backup to a new database.
  21. Soon. Make sure you've taken your backups.
  22. You're not unsubscribed. Do you want to be? The other guy with the same ticket number as you that also received thousands of emails specifically requested to be unsubscribed so I did. You should still be able to receive email support via support@heliohost.org.
  23. Yeah, I use custom plans all the time. I put my account on a test plan where I can test plugins. Basically you can pick and choose which buttons you want to show up in someone's cpanel.
  24. What happened was two emails ended up randomly having the exact same ticket number. The chance of this happening is roughly 1 in 100,000. The more ticket numbers get used makes it slightly more likely, but still you basically won the email lottery here. Have the emails stopped?
  25. We've been planning on adding node.js on our other servers too. It's going to take considerable effort on our part to write the plugin though. We're not sure exactly what we're going to install on Lily other than asp.net. I've never set up a windows server before. Wolstech has a lot more experience with windows than I do.
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