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Everything posted by Krydos
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You're on Tommy now. http://climic.heliohost.org/ If you see a 404 error or a Johnny queued page please remember to clear your browser cache and flush your os dns records. Thanks a lot for the donation. We really appreciate it.
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Eventually. We are all volunteers working in our free time. It's hard to predict when we're going to have free time so we generally never give exact timelines on things. Updating cpanel is an incredibly time consuming process because we run so much custom code that the update inevitably breaks a ton of things, and it all has to be fixed. We generally update cpanel maybe once every 6 months or so unless there is a really pressing reason to update sooner. The last time we updated Tommy's cpanel was because AutoSSL was broken and thousands of people's websites SSL certificates were expiring.
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Yeah, Ricky has version 66. We'll probably upgrade Tommy eventually. Johnny will not be upgraded.
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You can delete your old account at http://www.heliohost.org/classic/support/scripts/delete
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[Solved] Php Upload Max File Size - Max Post Size
Krydos replied to pmtech's topic in Customer Service
Does it work now? -
You should now be able to log in at https://www.heliohost.org/login/ and your domain should start working again within 24 hours.
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This is a pretty common problem on Johnny. Since Johnny's load is so high so often executing long delicate processes like creating an addon domain have a tendency to break. If you want to be able to add domains and have them working within 30 minutes we recommend a production server like Ricky or Tommy. I have fixed your addon domain adsmarket.ml and it should start working within 24 hours. Don't forget to clear your browser cache before you check each time.
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[Solved] Archived Account Techso01
Krydos replied to techso00's topic in Suspended and Queued Accounts
You should now be able to log in at https://www.heliohost.org/login/ and your website should start working again within 24 hours. -
[Solved] Archived Account Techso01
Krydos replied to techso00's topic in Suspended and Queued Accounts
Unarchiving... -
It looks like another person who was having this issue https://opencarnage.net/index.php?/topic/2997-is-there-a-way-to-permanently-disable-the-mobile-theme/&do=findComment&comment=44112 solved it by installing this addon https://addons.mozilla.org/en-US/android/addon/phony/ which allows you to spoof your browser user-agent. If helionet is giving you a mobile page because it thinks your user-agent is a mobile browser this should fix it.
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You're on Tommy now. http://pmwest.heliohost.org/ If you see a 404 error or a Johnny queued page please remember to clear your browser cache and flush your os dns records. Thank you very much for your donation. We really appreciate it.
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What happens if you use chrome or edge or something?
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Go to https://tommy.heliohost.org:2083/frontend/paper_lantern/java/index.live.phpClick Request JavaWait for java to be enabled on your account.Click Upload.Select your .war file from your hard drive.Make sure your .war file is selected in the dropdown menu (if you have more than one .war uploaded.)Click Deploy.
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Go to https://tommy.heliohost.org:2083/frontend/paper_lantern/java/index.live.phpSelect your .war in the dropdown menu.Click deploy.
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Renamed.
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The nijahas account has been deleted. Your Tommy invite has been sent. Your forum username has been changed so you can create the hosting username hasson again. Let us know once you have created your new Tommy account and we can rename your forum account back.
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As a thank you for your work, anyone who publishes a reasonable attempt at a HelioHost article on wikipedia.org will receive double the storage space on their account. 2 gb total instead of just 1 gb. If the article survives one month or more without getting deleted you will receive 5 gb storage. These are permanent upgrades that will exist for the life of your account.
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The only way to change a username is to backup your account, delete it, and recreate it with the new username. Would you like to keep the username ninjahas and I will move you to Tommy, or would you prefer to delete your ninjahas account, receive a Tommy invite, and recreate the hasson account?
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You're on Tommy now. http://glennvp.heliohost.org/ If you see a 404 error or a Johnny queued page please remember to clear your browser cache and flush your os dns records. Thank you very much for your donation. We really appreciate it.
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That donation was for $0.00 USD after paypal fees. Unfortunately paypal needs to get their cut of our donation money so we require a donation of at least $1.00 USD. Anything less than that we will refund for you since we won't be getting any of it anyways. Sorry for the inconvenience.
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There is no way to merge accounts. Once an account is deleted there is no bringing it back. You'll need to restore your content from the last backup that you downloaded to your computer. If you post the transaction ID of your donation I can move your new Johnny account to Tommy.
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I'm glad it's all working for you now.
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[Solved] Unable To Export Database From Phpmyadmin
Krydos replied to rahulawa's topic in Escalated Requests
% is a wildcard in sql so one % will match all IPs. %.%.%.% is kind of overkill, but it works. -
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[Solved] Unable To Export Database From Phpmyadmin
Krydos replied to rahulawa's topic in Escalated Requests
Did you enabled remote mysql connections?