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Everything posted by Krydos
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You currently have 0 open connections. Your new .war won't deploy either.
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Tommy seems to have crashed due to high load. The cause is still being investigated, but it likely has something to do with the lightning strike the other day. Marking solved since the server is working again.
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Your domain is working now. Marking as solved.
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[Solved] 504 Gateway Timeout And Password Issues
Krydos replied to jskotch's topic in Customer Service
Your domains are working again. Marking solved. -
[Solved] Can't Log In Or Reset Password
Krydos replied to milkv's topic in Suspended and Queued Accounts
Tommy is working again, but your last login date was 2017-08-19 so it would have been suspended for inactivity in only a few days. I have manually reset your last login time to today's date for you to prevent that from happening. -
You can create a new repository with a cron job, or if you say the name of the repo I can create it for you too.
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You can reset your password at https://www.heliohost.org/reset/ if that doesn't work you can also try https://ricky.heliohost.org:2083/resetpass?start=1 Let us know if neither of those work and we can manually reset your password for you. Here's why your previous password resets wouldn't work: Pick a better password and it should work.
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That's a code error as far as I can tell. I'm going to draw the line at rewriting your code for you. I've already done a lot for you by just getting it running in the first place. The way I would fix it is to google the error, and then see if anyone else has had that issue before and how they fixed it. Johnny has a lot of downtime at all times of the day. He's our experimental server so he's meant for people who are not concerned about speed or uptime. Unfortunately we don't currently offer a production server with ruby on rails service. This is something that we're working on though. For now if you want to use RoR you're stuck on Johnny.
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Does it work now? Does it work if you reset your password? There was a massive lightning strike on our datacenter last night that took us and a large chunk of the internet offline for a few hours. There have been a few wonky things since then that we've been fixing.
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There you go http://subodhc.heliohost.org/svnman I PM'd the username and password to log in.
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It's working now. The 503 error means that the ruby on rails app isn't running. It didn't restart itself automatically after the lightning strike last night.
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[Solved] Cgi And Perl Scripts Returnss 500 Error
Krydos replied to mrj's topic in Escalated Requests
Yes, UTF-8 will work. The main thing is it has to have linux line endings, not dos line endings. -
Try this ErrorDocument 404 /404.php Putting the / in front in linux means to go all the way back to the webroot before loading the file 404.php.
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[Solved] Cgi And Perl Scripts Returnss 500 Error
Krydos replied to mrj's topic in Escalated Requests
You used the wrong file encoding http://netrix.ml/cgi-bin/test2.pl Linux is very particular about dos line endings. I recommend using the file manager in cpanel, then click the code editor button to make sure your files have proper linux encoding. Either that or you can use an editor like notepad++ on windows. -
There you go https://incc.gq/ Are you able to log in now?
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Oh, you're right. I just checked the status of your account and it definitely isn't suspended. Hurricane Electric where we house our servers had a massive power outage earlier this evening and we've been having to fix a few things as our servers come back online. I'll see what I can do about your account.
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What makes you think it's suspended? https://www.heliohost.org/status/?u=jwdmo
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Your site is working for me. Earlier this evening Hurricane Electric had some massive downtime that involved a power outage. I still haven't gotten all of the details from them so I'm not sure what exactly happened, but in the entire existence of HelioHost this has never happened. It wasn't our fault. A massive chunk of the internet went offline, and took us with it.
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Potentially. Tommy has a pretty solid track record of being reliable. We'll have to see how Ricky does over the long haul.
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Are you aware that Fedena is paid software https://www.fedena.com/pricing_and_plans and the free trial version only lasts for 14 days? Is this something you have already paid for or are planning on paying for if it works on our servers? It's probably not worth the effort to even try installing it if not. Edit: Maybe the pricing is just for support? I found this opensource project as well https://github.com/projectfedena/fedena which appears to be the same thing. Well, I did all the commandline stuff for you, but it looks like it still has some issues. It's sort of running though: Update: I fiddled with it some more and look what I did! http://skarthi1.heliohost.org/ Also, keep in mind that our Terms of Service state that you may only have 1 active account at a time so please use http://www.heliohost.org/classic/support/scripts/delete to delete any accounts in excess of one otherwise we'll be forced to suspend all of your accounts. Thanks.
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It still won't deploy, but at least you've got a different error now: User sraj_root already has more than 'max_user_connections' active connections This is a pretty common reason for .wars to not deploy. Java and Tomcat do not play well with others and they always assume they have the entire server to themselves to use as many resources as are available. This is the reason free java hosts are so rare. Tomcat is not designed to be used in a multiuser environment. Generally you need to purchase a VPS and install tomcat yourself. Anyways, limit your mysql connections to 4 or less and it should deploy next time.
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[Solved] Not Resolved Due To Non-Compliancesuspended
Krydos replied to mo2020ad's topic in Suspended and Queued Accounts
Also keep in mind that you're only allowed to have one active account at a time. It's fine if you want to create a new account to replace your permanently suspended one. I do believe it's possible that terrorists just used your publicly accessible upload site to post their illegal content, but you're still only allowed to have one account. Please delete any accounts in excess of one with this link http://www.heliohost.org/classic/support/scripts/delete -
Wow, according to the logs you requested deployment 13 times in 49 minutes. That's impressive. Thanks for highlighting the fact that I need to disable the deploy button once the initial deployment request is submitted to the system. I really appreciate you helping us beta test this new feature.
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I was able to install a functional copy of SVNManager on Johnny without using shell, but like I said in an earlier post the software was slightly crippled due to lack of php exec() function. If you would like to try it out let me know and I can get it set up on your account for you.
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[Solved] Problem With Addon Domain On Johnny Server
Krydos replied to seintitus's topic in Escalated Requests
When you delete your Johnny account all of the domains will be deleted as well. http://www.heliohost.org/classic/support/scripts/delete