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Everything posted by Krydos
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You're on Tommy now. Thanks for the donation.
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[Solved] Error establishing a database connection
Krydos replied to Zerotrash's topic in Customer Service
Please post the following information: Your cPanel username Your main domain The server that you are on -
If you're referring to mysql when you say database, then yes, when /tmp is full mysql stops working.
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[Solved] Error adding domain. Again... (DNS server REFUSED issue)
Krydos replied to ballagyr's topic in Escalated Requests
Yeah, I'm still working on it. -
[Solved] Page is not working @ Joomla Update to v3.9.14
Krydos replied to fuzmic's topic in Escalated Requests
You could try exporting your data, deleting the old install, installing a fresh copy of the upgraded software, and then restore your backed up data. I'm not familiar enough with Joomla to know if there's an import/export functions though so this is just a guess. -
Node.js on the shared hosting accounts runs with a thing called passenger. What passenger does is when someone requests your node website it starts the executable running automatically. If you don't get any page hits after 5 minutes of inactivity it automatically kills the node process to conserve memory. So you can't really schedule it to run without using an external cron job. The external cron job would just access the URL that you specify, and passenger would automatically start the node application since there was a request for it. If you want us to set up an external cron for you just let us know the URL and the frequency that you want the cron to run at. Once every 5 minutes is the max. The other option is you could purchase a VPS https://www.heliohost.org/vps/ There you will have root access to the entire virtual server, and you can run node.js as a daemon. That means the node applcation will always be running and wouldn't unload itself after 5 minutes with no page hits. This would improve the response time and performance because with passenger it takes an extra couple seconds to load the node application if it isn't currently running. After that it loads much faster for each page hit since it's already running.
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I logged on to your account and created the user chrisvan_db without any error. Unfortunately you sent the password in your email so it's been sitting here publicly visible for almost 12 hours, so it's definitely not safe to use that password anymore. If you log in to cpanel though you can change the password for the database user. Remote access enabled.
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Elite102 might be alright. The only way to know is to try it. Ricky is our oldest and slowest server so sometimes when an account is archived remnants of it remain behind. If that happens you just need to pick a different username. I've never seen Johnny or Tommy have this old information stuck in the system like this. Also, no staff members deleted your account. You or someone with your password deleted it.
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Done. Yes, search engine crawlers can access your domain as long as you don't block access yourself. Everything is allowed except spaces, tabs, and double quotes ".
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When I ran the command manually it took about 30 seconds to finish and that was with Johnny's load at only 4. Php scripts have a maximum time that they can run, and if they exceed the limit they are killed. I wouldn't surprise me at all if the load was high on Johnny when your cron tried to run, and it was so slow that it timed out before finishing everything. I'm sure you've heard the spiel before, but Johnny isn't a production server. We only recommend using Johnny until you're done experimenting and then move to a better server. Ricky has good uptime, but Tommy is considerably faster. Free signups for Ricky start at midnight UTC and usually fills in about 5 minutes. Tommy free signups also start at midnight UTC, and usually fill in about 5 seconds. If you're interested in switching servers an admin can move your account for you if you're a donor. Otherwise the process to switch servers is 1) backup 2) delete the Johnny account 3) hope you're fast enough to snag a production server slot, and 4) restore your backup.
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[HH#370388] [HH#607368] SSL for SubDomain is Not Active
Krydos replied to HelioHost's topic in Email Support
I can take up to 2 hours for new certificates to start working. You just need to be patient, and it's working now https://www.sslshopper.com/ssl-checker.html#hostname=faucet.thakurg.com.np -
[HH#370388] [HH#607368] SSL for SubDomain is Not Active
Krydos replied to HelioHost's topic in Email Support
How long ago did you create those subdomains? -
Unarchived.
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You're on Tommy now. Thanks for the donation.
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Try creating your account with the username elite101 now.
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An invite has been sent to your email address to recreate your account.
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Unarchived. Your username is now widiu70.
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You're on Tommy now. Thanks for the donation.
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After you click the link in your email it should take you to the signup page so you can choose a username, main domain, etc.
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Is this the guide you followed? https://wiki.helionet.org/Django
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Johnny and Ricky are 4 connections per user.
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/usr/bin/python3.7 = 3.7 /usr/bin/python = 2.7 Here is the list of modules on python 2.7 https://krydos.heliohost.org/cgi-bin/modules27.py
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It looks like your IP is being blocked on Johnny since all of your @groovetunez.ga email addresses are still trying to log in to Johnny instead of Tommy where your account is actually located now.
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An invite to skip the daily signup limit has been sent to your email address so you can create a new account. If you want to download the backup of your old account you may do so at https://www.heliohost.org/backup/
