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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Would it be possible to add some sort of unsubscribe instructions as a signature?
  2. Alright https://krydos1.heliohost.org/cgi-bin/modules36.py
  3. Do they have to send an email to a certain address, ie: unsubscribe@whatever.com or is there a link on your website where they can opt out? Do all of your emails that you send contain instructions for opting out? Do you delete their email addresses from your lists entirely if they request it, etc. etc. Please post an actual email with the private information censored if needed. The reason we ask all of these questions is because -- believe it or not -- there are people out there that don't actually realize they are sending spam and they swear to us they won't, but we need to examine the emails ourselves. We make the final decision on what is or is not spam. If you can't or don't want to answer the questions fully you can simply use another service for your email hosting and continue using our servers for the website alone. Sorry for the inconvenience.
  4. There you go https://krydos1.heliohost.org/cgi-bin/modules36.py
  5. Yeah, the error was on our end. Thanks for reporting it. Let us know if it happens again.
  6. There you go https://krydos1.heliohost.org/cgi-bin/modules36.py
  7. The invite has been sent.
  8. @blikblum I can send you a Tommy or Ricky invite for your gofundme donation. What is your name or email address?
  9. There you go http://makeover.heliohost.org/TestProj/
  10. The mongodb php module is not available.
  11. TCP port 37748 to the IP 52.51.25.72 on Ricky has been opened for you. Does it work now?
  12. What is the IP of the mongodb server?
  13. It's not actually copy/pasted. The forum has a feature called multi-moderation where you can post a standardized response and mark the topic solved with one click for example. It's a pointless waste of time to manually type out the same message thousands of times.
  14. Done. You should now be able to log in and your website should start working within 2 hours.
  15. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  16. It looks like there is a known bug for certain cpus in the tensorflow module, and the only solution at the moment is to downgrade to an older version. Is everything working now?
  17. It took a couple days, but I created a new VM, installed postgresql, migrated all of Johnny's old data files over, fixed all of the complaints to get postgresql running again, backed up all of the databases, and added them to your https://www.heliohost.org/backup/ directory. Are you able to download it?
  18. There you go https://www.sslshopper.com/ssl-checker.html#hostname=lue.heliohost.org and https://lue.heliohost.org
  19. As is usually the case, autossl is running perfectly. The problem was his .htaccess was redirecting all traffic to the /lue/ directory. The optimal solution is to write better rules so queries to the .well-known directory aren't messed with. As a temporary fix I just renamed the .htaccess to .htaccess-old and now it works.
  20. The median response time for the last 4 hours is 0.024s. The mean response time for the last 4 hours is 0.319s. The reason the mean is higher is because there can be slight spikes of lag while apache is restarting. If Ricky's apache was in the middle of a restart that could be why your response took 20 seconds. We think those response times are well within the acceptable range though. Johnny is generally the slowest server, Ricky is better, and Tommy is the best. If you want the fastest response times you can get for free we recommend creating your account on Tommy.
  21. It's kind of a fluke that your account started using the shared IP again for mail. The rest of the accounts with dedicated IPs continued using their own addresses. I'm not sure what caused it, but like wolstech said cpanel does wonky stuff like this sometimes.
  22. AutoSSL doesn't work if your .htaccess file is blocking access to the verification file. 11:05:22 PM WARN The domain “laparcela.org” failed domain control validation: The system queried for a temporary file at “<a href="http://laparcela.org/.well-known/pki-validation/3CF2C348732FCC10AB9448937ABFFB53.txt">http://laparcela.org/.well-known/pki-validation/3CF2C348732FCC10AB9448937ABFFB53.txt</a>”, but the web server responded with the following error: 403 (Forbidden). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist.
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