Krydos

Clear your browser cache.

That account was deleted to recover disk space. An invite has been sent so you can recreate the account if you wish.

Your account was suspended for sending spam. Make sure your account isn't sending out emails that could be considered spam. Unsuspended.

Deleted.

Done. You should now be able to log in and your website should start working within 12 hours.

Your domain isn't hosted by us because you have some random ip as an A record. Your nameservers are set right, but your A record is 89.31.143.1. It should be 64.62.211.131.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Done. You should now be able to log in and your website should start working within 12 hours.

That .war file could not be deployed because java is not enabled on your account. To request java and then check the status of your request go to the java button in your cPanel. Please be aware that since you picked the Johnny server the wait to receive java access is quite long due to high demand. The wait to receive java on Tommy is generally just a few hours. If you're in a hurry we recommend moving your account to Tommy. If you want to save yourself some work an admin can move your account for you if you're a donor. Just let us know the transaction ID.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

This might explain a lot of it http://wiki.helionet.org/HelioHost_History

You're not unsubscribed. Do you want to be? The other guy with the same ticket number as you that also received thousands of emails specifically requested to be unsubscribed so I did. You should still be able to receive email support via support@heliohost.org.

Yeah, I use custom plans all the time. I put my account on a test plan where I can test plugins. Basically you can pick and choose which buttons you want to show up in someone's cpanel.

What happened was two emails ended up randomly having the exact same ticket number. The chance of this happening is roughly 1 in 100,000. The more ticket numbers get used makes it slightly more likely, but still you basically won the email lottery here. Have the emails stopped?

We've been planning on adding node.js on our other servers too. It's going to take considerable effort on our part to write the plugin though. We're not sure exactly what we're going to install on Lily other than asp.net. I've never set up a windows server before. Wolstech has a lot more experience with windows than I do.

I don't mind the questions. A major reason we use a forum instead of a ticket system like most companies is so people can search HelioNet to see if anyone else has ever had that question before. Plus it adds useful keywords to our site meaning google searches may list us for those searches.

Yes, plus some of the other ways of logging into cpanel may not count your login which means you could get suspended for inactivity even though you are logging in frequently. If you log in at https://www.heliohost.org/ you can be sure your login is counted.

Unblocked. If you log in at https://www.heliohost.org/login/ this won't happen again.

This happens sometimes on Johnny. You picked our experimental server which means that it has more downtime and higher load than our other servers. When the load is high it can break delicate processes like creating an alias domain. I created the alias domain on your account for you. It should start working within 12 hours.

Done. You should now be able to log in and your website should start working within 12 hours.

Does this help? https://stackoverflow.com/a/40545971

I've actually had the same IP address on my phone since something like 2006. Cingular, which was bought by AT&T, originally gave me the IP and it still hasn't changed.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Would you like to be moved to Tommy?

The requirements have been installed on Tommy php 7.2. Is it working now?