Krydos

Done. You should now be able to log in and your website should be working again.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Let us know if you have any problems adding them to your new account.

You'll have to use your latest backup.

These should all be available now. What domain(s)?

Only one other account was affected.

My apologies. In my haste to combat the AnonymousFox wordpress hacks I missed a single character in my script. Thanks for letting us know so quickly. I'll be checking the other suspended accounts to make sure they weren't suspended in error as well. Unsuspended. @wolstech The admin tool is fixed.

I wouldn't risk it personally. Having wordpress installed on your account is just a time bomb. Eventually it will be hacked, and it will be a mess.

Try changing the password of ducquang_main. I deleted that user and recreated it and reassigned it to the database, but obviously I don't know what the password was.

Which postgresql user are your trying with?

Did you synchronize grants?

The postgresql database cardao91_rooksitio has been dropped.

Which version of php are you using?

While we do have to rebuild the Johnny server occasionally due to the wear and tear of creating and deleting hundreds of accounts each day, we just recently rebuilt Johnny, and don't expect to need to again for quite a while. We don't ever plan on permanently discontinuing Johnny though.

There you go http://tvw.heliohost.org/test.aspx

Remote access enabled.

I forced autossl to run on your account https://www.sslshopper.com/ssl-checker.html#hostname=iloveheavymetal.live

When did you add that domain? It can take up to 24 hours for a new domain to get covered by autossl.

It looks like it might be forwarding the email before spamassassin even gets a chance to look at it. Ahh, I found this in the documentation:

We use spamassassin on our email support forum https://www.helionet.org/index/forum/91-email-support/ and it lets a few through every once in a while. Nothing is perfect. Since it's a publicly posted email address on a fairly high traffic website a lot of spam bots scrape the page and send us spam. Spam assassin catches thousands of emails and only lets through one or two a week. Gmail probably has the best spam filter in the world and a few get through to my inbox every once in a while as well.

Remote access enabled.

Everything has a chance of being hacked. Even if you only wrote your code in html someone could find a vulnerability in the web server or something to allow access to change your files. Just do your best to minimize the chances and take care of the issue quickly if it does happen.

Using Joomla should reduce the chance of being hacked considerably.

There you go https://www.raxsoft.com/temp/fsock.php

You may have been completely up to date and did nothing wrong at all. All I was saying was your wordpress install was the entry point for the hacker. Your wordpress site gets the most traffic of any wordpress site hosted on our servers so of course it's going to attract the most hackers.