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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Unblocked.
  2. That's odd that port 1373 is working, but you still can't connect. I have tested SFTP on Johnny and it's definitely working.
  3. Weird. I guess I'll keep an eye on it and see if anyone else has these same issues. Thanks for reporting it. Glad everything is working for you now.
  4. What does http://portquiz.net:1373/ say?
  5. This sounds like something that should be installed on a VPS. Check out https://www.heliohost.org/vps/ to get started. Is there any particular reason or benefit to HelioHost for installing this on one of our main servers?
  6. Python 2.7 or 3.6? Since you mention django I assume you want these installed on python 2.7 because you're on Ricky. If you want to use django with python 3.6 you'll need to move to Tommy or Johnny first.
  7. It looks like everything is working now. Let me know if you notice anything else odd.
  8. There's a few odd things happening on Ricky right now. He's overdue for a reboot anyways so we'll see if that fixes everything.
  9. Tommy currently has 6.1 GB free on /var so it definitely isn't that. What happens when you try to reset your own password? https://www.heliohost.org/reset/
  10. RoR is no longer supported through cPanel, but I could probably get it running for you manually.
  11. Done. You should now be able to log in and your website should be working again.
  12. That's fine, but be warned that web proxies cause a lot of load even if you're the only one using it, so don't be too surprised if you get suspended.
  13. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  14. I edited your domain's A record so it's hosted on Tommy's IP again https://bybyron.net/php/tools/dns_records.php?domain=merajbd.com&rec=A It may take time for it to show up everywhere due to caching of the old IP. You may be able to clear your Windows IP cache by running ipconfig /flushdns
  15. Fixed. I cleared out your old ssl certificate and generated a new one. Unfortunately you're not using our nameservers https://bybyron.net/php/tools/dns_records.php?domain=merajbd.com&rec=NS so the new SSL certificate creation failed with a ton of errors. If you want our system to generate and keep up-to-date ssl certificates you have to use our nameservers.
  16. There you go http://ideno.heliohost.org/test.aspx
  17. It last restarted on its own at 18:04 UTC and you made this request at 16:31 UTC so I'm going to assume it doesn't need to be restarted again.
  18. Make sure your php file permissions are 644.
  19. Sometimes the reactivation page fails when the server is experiencing high load, and Ricky has had pretty high load the last few days so it's not too surprising. I tested out the https://www.heliohost.org/renew/ page with your account and it worked for me, but the load was low at the time.
  20. Done. You should now be able to log in and your website should start working within 2 hours.
  21. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  22. Unblocked. You were blocked because of failed cpanel logins. If you login at https://www.heliohost.org/login/ that won't happen.
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