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Posts
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Everything posted by Krydos
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[Solved] Your account has been archived due to inactivity
Krydos replied to naser202's topic in Suspended and Queued Accounts
Looks like wolstech forgot to post the finished message. I tested this account and it looks like it unarchived fine. -
Moving...
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Backup heliohost account to a cloud storage.
Krydos replied to DmC's topic in Website Management and Coding
Here is an example of how to set up an automated backup system on HelioHost to email your backups. https://wiki.helionet.org/Running_Auto_Backups -
It should be working again now. Thanks for noticing.
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A separate IP for Chinese users is unnecessary at this time because none of our IPs are blocked in China. If the user wants to purchase a dedicated IP for $12 per year they're welcome to.
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Is it working now?
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Try deleting the wordpress and installing it again without any extensions or themes. If it works install your extensions and themes one at a time to make sure each work.
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Does it work now?
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[Solved] Allow remote access to PostgreSQL database
Krydos replied to randwalk's topic in Escalated Requests
Remote access enabled. -
[Solved] Open UDP And TCP Port Number: 27015
Krydos replied to Luigi123's topic in Escalated Requests
You now have port 27015 open to 185.107.96.63, and 185.107.96.49. -
This time is was mostly because of an account that had a wordpress malware which tried to send out hundreds of thousands of spam emails. Obviously our system blocked most of the emails from actually being sent, but until they're deleted they take up space on /var.
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Done. You should now be able to log in and your website should start working within 2 hours.
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Changed.
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One thing that causes issues for a lot of people is there are actually 3 things you have to close to close a java mysql connection. You have to close the resultset, statement, and connection in that order. See https://stackoverflow.com/a/2225275 for example code. Everything about java is designed to work poorly on a multi-user environment. It tries to use persistent connections, it opens hundreds of connections if you let it, it uses massive amounts of memory, and a lot of other unfriendly things. The reason you're seeing that error is because otherwise your java application would likely try to take over the entire server preventing any of the thousands of other accounts from accessing their databases. All of this means that java is much better suited for a single-user environment like a vps. You can take a look at what we offer at https://www.heliohost.org/vps/ I can install the os and tomcat for you if you want to go that route instead of shared hosting which has a lot more restrictions. On a vps you would have unlimited mysql connections.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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Remote access enabled.
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Just actually use it. You can lose it if your account is unused and goes inactive, or if you just don't actually use java at all. If you don't actually need it please let us know because there are people waiting weeks/months to get java access and it's unfair to them to have to wait in line behind someone who doesn't even need it.
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You might have the old Johnny server's ip address cached. For SFTP use Host: 65.19.143.6 Port: 1342 Username: jonaskp Password: <same as cpanel> Protocol: SFTP Auth: Normal
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The account aniruddh matches his email address and username, but is so old that it cannot be unarchived. You can go to https://www.heliohost.org/backup/ and download your backup though. Then go to https://www.heliohost.org/signup/ and create a new account. Once you have an active account you will then need to restore your backup that you downloaded.
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The project name can be whatever you want.
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Done. You should now be able to log in and your website should start working within 2 hours.
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Should be fixed now.
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Did you follow the guide at https://wiki.helionet.org/Java_Servlet ?
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...