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Posts
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Everything posted by Krydos
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We strongly recommend you don't use Wordpress for this and many other reasons. It's hands down the worst possible software you can install on your account.
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Removed.
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It varies depending on load. We have to set it to 0 sometimes, but we generally make a news post if we disable signups entirely. It's been as high as 20 or so before, but signups still filled in less than 15 seconds. Generally we don't announce publicly what the current value is set to, but sohamb03 is pretty new.
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That's too large for a php upload. Please use SFTP. EDIT: Beat me by a few seconds.
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Make sure you check the reason before you unsuspend an account.
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Remote access enabled.
- 7 replies
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- postgresql
- remote
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(and 2 more)
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[Solved] Transfer domain to new account, 404 error
Krydos replied to tvhee100's topic in Customer Service
For anyone who searches and finds this thread, tvhee100 most likely just needed to wait 2 hours for his domain to get set up. Any new account or new domain can take up to 2 hours to start working. -
Throttle removed.
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Unarchived.
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Is your script running on the same server as mysql? If it is the host you can use is localhost. If your script it running on a different computer than the mysql server you'll need to enable remote mysql in cpanel, and use the host johnny.heliohost.org.
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[Solved] Install Json lib for python3.6 on Ricky server
Krydos replied to trbot's topic in Escalated Requests
I tested python3.6 cgi on your account and it's working fine http://trbot.heliohost.org/cgi-bin/ed/test.py There must be something specific about the code of your script. -
Your account can get throttled if you send more than 50 emails per day without first getting permission. I just checked your account and it's tried to send 15 emails in the last 4 minutes. You should probably get that figured out before I remove the throttle or it will just get throttled again immediately.
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Your storage space has been doubled.
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[Solved] Install Json lib for python3.6 on Ricky server
Krydos replied to trbot's topic in Escalated Requests
Can you be a little more specific on the module name? 10,000+ modules match "json" https://pypi.org/search/?q=json&o= -
Unarchived.
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Your account isn't archived. It's inactive. You can check the state of your account with this link. https://www.heliohost.org/status/?u=cassets Inactive accounts can be reactivated by the account owner by following the instructions on that link.
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[Solved] Remote access for PostgreSQL database
Krydos replied to gameguru's topic in Escalated Requests
Remote access enabled. -
[Solved] Discord.py bot giving certificate error since 30 May
Krydos replied to gonzalo3's topic in Customer Service
All that needed to be done was update the python module certifi to the latest version.- 5 replies
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- discord
- discord.py
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(and 2 more)
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You're on Tommy now.
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Unarchived.
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Try resetting your password here https://tommy.heliohost.org:2083/resetpass?start=1
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Remote access enabled.
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I wonder if it's a different version of Tomcat? We're running 8.5.24 currently.
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You can't create a new post in Email Support because that subforum is for support tickets automatically created by people who email support@heliohost.org. When you reply to a topic there it sends an email to the topic creator. So some random guy got an email from you requesting postgis. This is why we try to lock the threads in that subforum after they're solved. If you need support in the future please create them in Customer Support, not Email Support. Alternatively you can email support@heliohost.org and your email will be posted in Email Support for everyone to see and respond to. Sorry for the confusion, but we do have this text at the top of the Email Support subforum: If you have a suggestion to make that more clear please let us know. Thanks. The postgis extension has been created on the database aldagin_prod.
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There you go https://fzmedia.cf/