Krydos

Your invite to try out Plesk was sent to you on 2023-02-10. I have resent the invite. Make sure you check your spam box and your promotions tab. If it's in spam please mark it "not spam" so future emails get delivered to your inbox.

Your SSL certificate is working fine for me https://www.sslshopper.com/ssl-checker.html#hostname=applications-tests.helioho.st Are you still seeing an error?

Your SSL certificate is working now. https://www.sslshopper.com/ssl-checker.html#hostname=applications-tests.helioho.st Are you still seeing an error?

Your account has been deleted and an invite for a new Tommy account has been sent to you.

Fixed.

Changed.

You can read https://helionet.org/index/topic/44324-so-long-and-thanks-for-all-the-fish/ and https://helionet.org/index/topic/44330-new-partnership-with-plesk/ if you're curious.

We no longer use cPanel because they tried to extort us for $17,000 per year. We use Plesk now.

Both your man domain and your subdomain are working for me. Are you still enable to see them?

Added.

Added.

All servers run on UTC, and you can change the time zone yourself depending on which software you're using.

Over the past 5 days Tommy's main IP has been getting hit by occasional DDoS attacks. These bursts of traffic can cause our main website, the forums, VPS, and Johnny accounts to be slow or timeout for a bit too. We've been null routing the affected 65.19.141.77 IP as quickly as possible to reduce the downtime for HelioHost services. If your account is located on Tommy and using our nameservers, ns1.heliohost.org and ns2.heliohost.org, we have moved you to another unaffected IP address to keep your website online. If you're using some external DNS service, such as Cloudflare, we have no way of updating your A record so your website will remain on the IP address that is being targeted by the DDoS and you will see much more downtime. If you contact support we can manually move your account to another IP, and you can update your DNS settings yourself. Let us know if you have any questions.

I took a quick look around your account on Ricky and I don't see any malware. Your invite to move to Plesk was sent on 2022-11-14. I have resent the invite. Since you use Gmail it might get delivered to your spam box. If it is in spam please report it as "not spam" so future emails will be delivered to your inbox.

Creating extensions require superuser privileges so we have to create it for you on shared hosting. If you switch to a VPS plan, which start at $4 per month you can create extensions yourself. If you'd like postgis to be enabled on a database please post the database name.

Fixed.

Alright, your VPS has been upgraded. Here is your payment link for 4 GB memory, 8 CPUs, and 100 GB storage is $15.00 per month. https://heliohost.org/vps/pay/?code=6UPEctvrsMto1Qbf

I could upgrade you to 4 GB memory, 8 CPUs, and 100 GB storage immediately if you want.

We currently have -4 GB of memory including the requests that are in front of you. We are going to be setting up a new server with VPS space in late June so maybe sometime in early July we can get you upgraded.

Remote access enabled.

Remote access enabled. The standard method should work. Let us know if it doesn't work.

Remote access enabled.

Installed. You can see the current list of installed modules and their versions at https://johnny.kairion.eu.org/pyinfo/info3.10.py Yes, get a VPS and you can restart Flask whenever you want. They start at $4 per month. For shared hosting the changes can take anywhere from 1 minute to 2 hours, plus changes can revert to old versions depending on if your old code is cached on an Apache process. We only restart Apache every 2 hours to keep the uptime high.

Installed.

The subdomain has been created.