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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Your username is gallery1 now, or you can log in with the email address.
  2. Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.
  3. Your storage has been increased by 2000 MB to 3000 MB, and you don't need to log in to cpanel until 2020-11-30 to keep your account active. Thanks for the donation.
  4. You only need to post once. Merged all your duplicate threads.
  5. Awesome, I'm glad you got it figured out, and thanks for sharing your solution. I'm sure people will find it useful when they try to do the same and search these forums.
  6. Your storage has been increased by 2000 MB up to 3000 MB, and you don't need to log in to cpanel until 2020-12-30 to keep your account active. Thanks for the donation!
  7. Your storage has been increased by 3000 MB up to 5000 MB, and you don't need to log in until 2020-12-30 to keep your account active. Thanks for the donation!
  8. The oldest PHP version we support on our shared hosting is 5.4. PHP 5.2 reached end of life 9 years and 8 months ago. If you really need to use PHP 5.2 still you'll need to purchase a VPS https://www.heliohost.org/vps/ and install PHP 5.2 from source. EDIT: I read about your eregi() error and it looks like it should work in PHP 5.6 or older. The default on Johnny is 7.2, but you can change to 5.6, 5.5, or 5.4 in cpanel Multi PHP button.
  9. Your index.php was 646 permissions. When I changed it to 644 it works now.
  10. Your storage has been increased 3000 MB to a total of 5000 MB, and you don't need to log in to cpanel until 2020-12-29 to keep your account active. Thanks for the donation.
  11. Your storage space has been increased to 5000 MB, and you don't need to log in to cpanel to keep your account active until 2021-02-28. Thanks for the donation.
  12. You can donate at https://www.heliohost.org/donate/ and we'll put it towards the fundraiser. We accept paypal, and all sorts of cryptocurrencies too. If you donate $5 or more and want one of the thank you gifts from the gofundme let us know and we'll hook you up.
  13. The funny thing about this is if it's a good robot it will obey this rule and not crawl your site. If it's a "bad" robot, which is what OP is trying to block, it will ignore the rules and crawl anyways.
  14. Unblocked. There was a bit of a mild ddos attack on Tommy earlier, and a few ips got blocked. You happened to have 37 connections open to the server at the wrong time.
  15. Yeah, remote postgresql access doesn't transfer with your account when you switch servers. Remote access enabled.
  16. Yeah, you too. The world would be a lot worse place without honey bees.
  17. For future reference, and to whoever searches and finds this support ticket, it can take up to 2 hours for a new domain to start working.
  18. Your Johnny account has been moved to Tommy, your storage space has been increased to 5000 MB, and you don't need to login to your account to keep it active until 2021-07-29. Thanks for the donation!
  19. The account johnnyyh on Ricky has been unsuspended. Please make your backup, and when you're done you can delete it at http://www.heliohost.org/classic/support/scripts/delete Once it's deleted let us know and we can unsuspend your Tommy account.
  20. I think I found it. Is the username helioh14? It has a similar email address to your forum account, but it's heliohost@... instead of helionet@...
  21. After 2021-02-28 your account will go back to needing to log in every 30 days, but the 5000 MB max storage is good as long as the account exists. Sorry for the confusion.
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