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Everything posted by Krydos
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[Solved] Request for rDNS (reverse-DNS) on VPS
Krydos replied to badrihippo's topic in Escalated Requests
There you go # dig +noall +answer -x 64.71.156.101 101.156.71.64.in-addr.arpa. 86400 IN CNAME 101.subnet96.156.71.64.in-addr.arpa. 101.subnet96.156.71.64.in-addr.arpa. 14400 IN PTR members.snipettemag.com.- 3 replies
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- vps
- reverse-dns
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(and 1 more)
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[Solved] Activate Remote Access for PostgreSQL
Krydos replied to ombukuro's topic in Escalated Requests
Remote access enabled. -
To clarify slightly: If you update your email address through cpanel it will take a few hours before you can log in to heliohost.org with the new email address. You can always log in to cpanel with your username, and your username will always work on the heliohost.org site too. Your email address will not sync to helionet though. The forums are a completely separate system, and if you want to change your email address on the forums you need to click your username in the top right on that black bar.
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Sorry about that. You were blocked on the old Ricky server not on Tommy. I hadn't wiped the old Ricky blocked ips from the database yet, and the ip blocking module hasn't been installed on new Ricky yet, which would have wiped the firewall database for me. My fault for not clearing out all the old data yet.
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[Solved] Why couldn't I access whm when I enter my password?
Krydos replied to robertzo's topic in Customer Service
If you had access to whm you'd be able to delete, edit, spy on, read, and access everything for all of the thousands of other accounts on your server. So... no. If you're trying to do something and you read a guide saying to log in to whm just let us know what you are trying to do and we can do it for you. -
[Solved] I can't access my vps and website today
Krydos replied to smi93ctb's topic in Escalated Requests
Handled via email. -
So, the domain change script was written 1000 years ago when the servers spoke the cryptic language of xml-api. Gradually over the millennia the wizards of cpanel phased that language out and taught all the servers to speak all sorts of random short lived languages such as api2 uapi and stuff that we pretty much ignored because if it isn't broke don't fix it, right? At this point xml-api is completely unsupported, but oddly enough it still works, just not all the time, and no one knows why it works and it hasn't even supposed to work for like 500 years now or so. The new scripts use the latest most modern language of json-api and it always works. So when we rewrite the domain change page we will use json-api and it should always work, and then everyone can live happily ever after. The end.
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There you go. http://hbchat.heliohost.us/
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It looks like that error message is a bug in the particular version of cpanel that Tommy and Johnny are running. I just tested it on Ricky and it's fixed in that version of cpanel. As long as nothing goes wrong with the Ricky rebuild we can upgrade Tommy and Johnny's cpanel to the same version as Ricky eventually. There was another unrelated bug that someone found in Tommy and Johnny's version of cpanel so upgrading them was already on my todo list.
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Try adding it now. Johnny always has a lot of load spikes, but today has been extra bad. When the load is high wacky things like this happen. If you want a more stable server with much lower load and better uptime we recommend Tommy.
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The 7 day load chart shows your usage from 00:00 UTC until 23:59 UTC. So the next day will start in about 3.5 hours.
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Unblocked.
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It depends on the code, but processes should end themselves unless there is an infinite loop. Perhaps check your code and make sure that there is no chance of any loops getting stuck. You can also use cgi or cron to kill your processes yourself.
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Most of your cpu and memory usage is coming from /home/goman60/public_html/index.cgi It looks like you've deleted the file, which doesn't stop the load because there are 3 of them already running. Would you like me to kill those processes for you?
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It can take up to 15 minutes sometimes to get unblocked. You posted at 10 minutes so it probably finished unblocking you within a few minutes of your post. The SFTP username is the same as your cpanel username. This is not your email address, but rather the username jmlousa, and it has to be all lowercase. Your SFTP password is the same as your cpanel password. If you try to login to SFTP make sure your FTP client doesn't try over and over again. A lot of FTP clients will just try the wrong password over and over so quickly that you get blocked within a few seconds. If the cpanel password doesn't work for SFTP you can try changing your password to something else and trying again, but make sure you don't have too many failed attempts in a short amount of time.
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[Solved] Activate Remote Access for PostgreSQL
Krydos replied to ombukuro's topic in Escalated Requests
In postgresql you can't have a user with the same name as a database. Let me know the new username once you create it and then I'll enable remote access. -
Maybe this error is the issue: util.js:222 Google Maps JavaScript API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key Did you have the google maps api approved only for 64.62.211.134, Ricky's IP? If so you need to change it to 65.19.143.6 Tommy's IP.
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All you have to do is add an 's'. Edit your html and change http://maxcdn.bootstrapcdn.com/bootstrap/3.2.0/js/bootstrap.min.js to https://maxcdn.bootstrapcdn.com/bootstrap/3.2.0/js/bootstrap.min.js And do the same for the css file too.
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Unblocked. You were blocked because of failed SFTP logins. Please check the credentials in your FTP client.
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Correct. Even if you're at 100 it's possible to not get suspended. When it's at 100 though it means you're next in line to get suspended if the server performance degrades below an acceptable level.
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I don't even see a django app on your account. There is a flask webpage at https://misdar.heliohost.us/beranda/ that seems to be working. I recommend checking out https://wiki.helionet.org/tutorials/django to get started with django on Tommy.
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You can set up cpanel to forward your email at this page https://johnny.heliohost.org:2083/frontend/paper_lantern/mail/fwds.html You don't have to do anything special on gmail. Since you're on Johnny it's fairly likely your forwarded emails will end up in the spam box. Tommy accounts are a little more likely to end up in people's inboxes because the reputation of that shared IP is a little better. Once you move your emails out of spam in gmail by clicking the "this isn't spam" button a few times gmail may learn to deliver them to the inbox every time though.
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Press F12 and look at the browser console. Your css and javascript are still being blocked because they are being served over http while the rest of the page is on https.
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Please post the following information: Your cPanel username Your main domain The server that you are on