Ashoat

Go ahead and try again with "ns1.heliohost.org" and "ns2.heliohost.org".

Okay, you've been granted a dedicated IP.

I've PM'd you your username.

Okay, your CNAME has been changed. It should take up to 48 hours for DNS propagation, but after that your CNAME should be active.

If PHP was down, you wouldn't be able to use this forum. Your SMF seems to load fine for me. If there is a page giving you a 500, please give me the URL.

You might as well post it publicly here, because it will end up being public anyways. Try a simple WhoIs search on any domain and you'll get the same public information that you'll be providing me. But I suppose if you really care you can PM me instead.

All of that's available on the web site. I'd rather people looked around there, because there's ads on the home page and they're our main source of income.

Okay guys, I've talked to the cPanel folks and everything is fine now. After much bothering, they compiled me a separate cpwrap binary with a higher memory limit so that this problem doesn't occur in the future.

Give it some time. On initial load it took like two minutes for me, but after that everything was speedy.

Okay, you've been granted a dedicated IP.

Make a new topic; don't post in an existing one with an unrelated post. Anyways, if you want support for Joomla go ask the Joomla folks.

No problem vstafford: hit F5, or delete your cache. Your site seems fine to me.

This is probably your browser's bad. It probably cached the second domain because you refreshed it too much. Try emptying your cache, opening with another browser, or just make a change and ask me if it appears on the second site. Also, the "www" issue is common, but it disappears after a few hours. Seems to be working fine for me.

Okay, the process is done. Are all your domains working?

Okay, so I've figured out the problem is that httpd.conf is not registering the new domains. What I'm going to do is suspend signups and try to rebuild httpd.conf from cPanel data and see if that fixes the issues. This won't be a permanent fix, but it should put all the domains that have already been registered into the system. It will probably slow down the system a bit, so bear with me on this.

Okay, I've just installed the pg gem from the root console. It is should now be available for use in your applications. Let me know if you have any difficulties.

Have you tried waiting for 24 hours or so?

It should be active in 24 hours.

A correctly configured .htaccess should be able to get rid of the "dispatch.wsgi" in that URL. Let me know if you figure anything out

After your account is created, you should be able to utilize MySQL.

I'm not sure why this is occurring. I've submitted a support request to the cPanel folks and I'll back to you as soon as they figure out what's going on. UPDATE Okay, the cPanel folks got RoundCube working again.

Oops... sorry, my bad. Anyways, your account doesn't appear anywhere in our database; neither in cPanel, nor in the HelioHost account database. Are you sure you created it? Regardless - try creating another account.

Sorry for the delay. Here are the relevant errors when I try to load that page: [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] mod_wsgi (pid=18180): Exception occurred processing WSGI script '/home/roger8/public_html/arcadomus/dispatch.wsgi'. [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] Traceback (most recent call last): [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/home/roger8/public_html/arcadomus/dispatch.wsgi", line 9, in application [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] return _application(environ, start_response) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/core/handlers/wsgi.py", line 243, in __call__ [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] response = middleware_method(request, response) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/contrib/sessions/middleware.py", line 35, in process_response [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] request.session.save() [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/contrib/sessions/backends/db.py", line 58, in save [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] obj.save(force_insert=must_create) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/db/models/base.py", line 311, in save [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] self.save_base(force_insert=force_insert, force_update=force_update) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/db/models/base.py", line 383, in save_base [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] result = manager._insert(values, return_id=update_pk) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/db/models/manager.py", line 138, in _insert [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] return insert_query(self.model, values, **kwargs) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/db/models/query.py", line 894, in insert_query [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] return query.execute_sql(return_id) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/db/models/sql/subqueries.py", line 309, in execute_sql [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] cursor = super(InsertQuery, self).execute_sql(None) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/db/models/sql/query.py", line 1734, in execute_sql [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] cursor.execute(sql, params) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/db/backends/util.py", line 19, in execute [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] return self.cursor.execute(sql, params) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File "/usr/lib/python2.4/site-packages/django/db/backends/sqlite3/base.py", line 168, in execute [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] return Database.Cursor.execute(self, query, params) [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] OperationalError: attempt to write a readonly database [Wed Aug 05 19:10:15 2009] [error] [client 131.107.0.112] File does not exist: /home/roger8/public_html/500.shtml [Wed Aug 05 10:10:16 2009] [error] [client 131.107.0.112] File does not exist: /home/roger8/public_html/favicon.ico [Wed Aug 05 10:10:16 2009] [error] [client 131.107.0.112] File does not exist: /home/roger8/public_html/404.shtml

Yeah... it takes a while for them to become active.

Is the subdomain showing up in the dropdown for creating a new subdomain?