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Ashoat

Chief Financial Officer
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Everything posted by Ashoat

  1. It won't affect your service if somebody buys that domain.
  2. On a more positive note, the server itself (not necessarily Apache, though) has been up for more than 8 days now, which is the longest it's been up for a couple of months.
  3. Ashoat

    Ftp error

    Try creating a new FTP account and try logging in from there.
  4. What application are you trying to install, and in what directory? Note that you need to install in public_html, as that's the directory that's accessible to clients. (For instance, if you have a file to /public_html/blah/this.html, it will be visible as http://labwork.heliohost.org/blah/this.html.)
  5. Good job not sending a PM. You need specific permission to send me a PM, which I am going to go ahead and give you right now. Please PM me the following: 1) Your HelioHost username. 2) Your current domain name. 3) Your desired domain name. 4) The email you signed up with. 5) A link to this thread.
  6. Okay, I edited your zone file and I think it should work now. Can you try again?
  7. Ashoat

    SSL Error

    I actually only added the openid.heliohost.org location. Would you like me to add the openid.in.eu.org as well?
  8. Just add the correct domain name as a parked domain in your cPanel. Login from the HelioHost home page. Next time, be more careful. The sign-up page makes it clear that you only get one try.
  9. Ashoat

    Domain Name

    Please PM me the following: 1) Your HelioHost username. 2) Your current domain name. 3) Your desired domain name. 4) The email you signed up with. 5) A link to this thread.
  10. Cool. Lucky you that your account hadn't been deleted yet... we're going through the list of around 15,000 old accounts and we've only deleted about 3,500 of them so far. If you've logged into cPanel as of late, you should be fine.
  11. You're still trying it around the wrong time. Can you try changing it outside of 8 AM - 11 AM GMT?
  12. Ashoat

    Domain Name

    It will be a bother for me, but fine. What domain do you want to change it to?
  13. Why not just add it as a parked domain?
  14. Ashoat

    SSL Error

    Okay, I submitted the ticket but I think it'll be a while before they have a solution. In the meantime I went ahead and manually installed your certificate. It should be online within 24 hours. Let me know if it still isn't working after that time.
  15. You aren't allowed to make new threads and PM me. It's not going to make anyone help you faster, and it's just annoying me. If you keep being impatient I'm going to stop helping you.
  16. Changing my MX entry seems to work fine. I think you tried to change your MX entry at a time when the server was restarting, so you got some errors. Can you please try again?
  17. The database is showing an account with username "msnyder" and domain name "receipestation.com" registered on the 19th. Try logging into cPanel with that username and see if it works.
  18. I can barely discern what you are saying. Please use complete sentences and check your spelling. If the concern is that your email is incorrect, then why don't I just change the email on your account? If the concern is that you need your password reset, then I can send a password reset email to your Hotmail from an unblocked account.
  19. You guys now have to submit a support request to get an SSL certificate installed on your domain, as it looks like trying it yourself will down the server. Thanks.
  20. Ashoat

    SSL Error

    I've confirmed this issue. I'm going to submit a ticket to the cPanel folks and see if they can figure out what is going on.
  21. Ashoat

    Downtime Squared

    This latest downtime was the result of some configuration stuff. It wasn't too bad, since it was just Apache that went down. That's a lot easier for me to deal with. Anyways, sorry.
  22. Ashoat

    Ftp error

    http://www.net2ftp.com/
  23. Ashoat

    Ftp error

    Does this happen from all computers you've tried it from? What happens if you try to access your FTP account from an online FTP client?
  24. Please send me a PM with the following information: 1) Your HelioHost username. 2) Your current domain name. 3) Your desired domain name. 4) The email you signed up with. 5) A link to this thread.
  25. Please send me a PM with the following information: 1) Your HelioHost username. 2) Your current domain name. 3) Your desired domain name. 4) The email you signed up with. 5) A link to this thread.
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