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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,497 topics in this forum

  1. Add another domain

    By benard,
    • 1 reply
    • 1k views

  2. [Solved] Connect subdomains from namecheap

    By cipherdenny,
    • 8 replies
    • 1.3k views

  3. [Solved] how to change main domain?

    By onezoroone,
    • 5 replies
    • 548 views

  4. [Solved] How to add a new domain?

    By yixiwei,
    • 1 reply
    • 374 views

  5. [Solved] Reset my website

    By iptvhost,
    • 1 reply
    • 367 views

  6. [Solved] Add domain

    By juan4558,
    • 1 reply
    • 393 views

  7. [Solved] Domain change

    By mgx,
    • 3 replies
    • 625 views

  8. [Solved] Domain Change Request

    By ardistory,
    • 1 reply
    • 444 views

  9. [Solved] Changing domain names

    By max2,
    • 1 reply
    • 556 views

  10. [Solved] Adding a domain

    By fhqwhgads,
    • 5 replies
    • 872 views

  11. Warning: Another user with the same username (**) is already logged in to Plesk.

    By jasonmenti,
    • 3 replies
    • 864 views

  12. HelioHost Keeps Logging Me Out in the Plesk Control Panel

    By st3gm4,
    • 2 replies
    • 758 views

  13. [Solved] Wipe account

    By nbss,
    • 1 reply
    • 5.7k views

  14. [Solved] Change Domain

    By azharfn,
    • 1 reply
    • 370 views

  15. [Solved] Changing main domain name

    By himangshuneog,
    • 1 reply
    • 357 views
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