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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. [Solved] Addon domain

    By viloria,
    • 2 replies
    • 6.2k views

  2. [Solved] Domain change

    By Guest hunterp11,
    • 1 reply
    • 405 views

  3. [Solved] Main domain name change

    By viloria,
    • 2 replies
    • 577 views

  4. [Solved] Please help me add sub domains

    By xiaotusoushu,
    • 3 replies
    • 501 views

  5. [Solved] Permission denied when trying to write a file

    By karvp,
    • 5 replies
    • 659 views

  6. Shared Hosting vs VPS

    By Ookma-Kyi,
    • 3 replies
    • 445 views

  7. [Solved] Unable to access Plesk

    By cameronzipp,
    • 2 replies
    • 449 views

  8. [Solved] SSL/TLS certificate renewal

    By christopher735,
    • 1 reply
    • 503 views

  9. [Solved] Request MX Record details

    By szhiro,
    • 1 reply
    • 413 views

  10. [Solved] Missing management tool like phpMyAdmin

    By rockygomes,
    • 1 reply
    • 349 views

  11. [Solved] Change my domain

    By wasayitsite,
    • 2 replies
    • 379 views

  12. Node js application is not working

    By gourav,
    • 0 replies
    • 263 views

  13. [Solved] enable this below extension

    By Supreeth tungal,
    • 3 replies
    • 379 views

  14. [Solved] change main domain to merry.care

    By spforsom,
    • 1 reply
    • 329 views

  15. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 881 views
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