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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,708 topics in this forum

  1. FTP or SFTP Access

    By pepino,
    • 5 replies
    • 425 views

  2. connection failed:Access denied for user 'root_admin'@'%' to database 'mydb' and remote access to the database.

    By resparkman1,
    • 7 replies
    • 479 views

  3. [Solved] My Plesk invitation code expired

    By gomgo,
    • 2 replies
    • 357 views

  4. How to add domins to your sever?

    By jrwrest,
    • 1 reply
    • 288 views

  5. [Solved] Kicked out of Plesk

    By marckeeley,
    • 3 replies
    • 640 views

  6. [Solved] Website Disabled

    By retrope,
    • 9 replies
    • 511 views

  7. [Solved] Change domain

    By siebenmik,
    • 1 reply
    • 302 views

  8. [Solved] Main Domain Change request

    By Saju,
    • 1 reply
    • 318 views

  9. [Solved] Force Restart

    By EasonLu07,
    • 1 reply
    • 354 views

  10. domains disabled

    By nyten,
    • 3 replies
    • 367 views

  11. [Solved] Mail server down for Tommy?

    By infantex,
    • 6 replies
    • 487 views

  12. CMS installation issue

    By dcalori,
    • 2 replies
    • 293 views

  13. Create database with server-side code

    By gsiler,
    • 1 reply
    • 251 views

  14. [Solved] Need to Change Primary Domain to the Correct URL

    By aaronmaruska,
    • 1 reply
    • 288 views

  15. Node JS deployment

    By mariadumas,   
    • 1 reply
    • 498 views
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