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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,093 topics in this forum

  1. [Solved] Request to add an additional domain

    By tetepay,
    • 1 reply
    • 305 views

  2. [Solved] Forgot my password

    By dyfhjub2022,
    • 1 reply
    • 302 views

  3. Setting up a new account on Heliohost

    By TobyParks,
    • 3 replies
    • 522 views

  4. [Solved] I forgot my account password

    By muneeromran2001,
    • 1 reply
    • 297 views

  5. [Solved] Failed Helihost & Plesk Login

    By ebsug,
    • 2 replies
    • 511 views

  6. Problem(warning) showing On Website

    By pafabaplay,   
    • 1 reply
    • 306 views

  7. [Solved] Change Request Of Main Domain

    By pafabaplay,   
    • 1 reply
    • 308 views

  8. Downloaded backup & my account was reset but..

    By davincee,
    • 3 replies
    • 504 views

  9. [Solved] Requesting to Change Main Domain

    By justseentm,
    • 2 replies
    • 416 views

  10. [Solved] Add domains to account

    By gacwpoff,
    • 1 reply
    • 358 views

  11. Can't login to plesk

    By kittythemes,
    • 1 reply
    • 298 views

  12. Remove Main Domain, But Not Sub Domains

    By bawanthabe,
    • 4 replies
    • 516 views

  13. [Solved] I need to reset my password admin

    By zuhib,
    • 4 replies
    • 385 views

  14. [Solved] Delete my account

    By zm0x7b9,
    • 1 reply
    • 257 views

  15. Request to Change Main Domain for Username fahad2023

    By fahad2023,
    • 2 replies
    • 375 views
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