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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] reset password

    By bassu,
    • 2 replies
    • 348 views

  2. [Solved] Server move and domain change

    By hunter93,
    • 3 replies
    • 262 views

  3. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer.

    By rodtvudt,
    • 2 replies
    • 264 views

  4. VPS issue

    By shaacc2019,
    • 1 reply
    • 237 views

  5. Need SSL

    By yesuswe,
    • 1 reply
    • 219 views

  6. Domains been disabled

    By mateusfmello2,
    • 1 reply
    • 188 views

  7. [Solved] Ractivate account TMR2

    By tmr,
    • 2 replies
    • 226 views

  8. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 265 views

  9. [Solved] I need help with couple things if you can...

    By flechen,
    • 1 reply
    • 346 views

  10. [Solved] I totally meant to use different email and username.

    By flechen,
    • 6 replies
    • 442 views

  11. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 348 views

  12. [Solved] Please upgrade my plan to Tommy from Johnny

    By varadmathur,
    • 6 replies
    • 294 views

  13. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 615 views

  14. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 330 views

  15. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 361 views
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