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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,253 topics in this forum

  1. [Solved] Add a Domain

    By thepriz,
    • 1 reply
    • 261 views

  2. I want to change the domain hayah.helioho.st to saleh-hr.com

    By hayahsocial2024,
    • 3 replies
    • 321 views

  3. [Solved] Add Domain to account

    By Guest,
    • 1 reply
    • 246 views

  4. Can't access my server's files

    By juan4558,
    • 2 replies
    • 468 views

  5. [Solved] Add domain

    By zurita86,   
    • 1 reply
    • 241 views

  6. [Solved] SSL not working

    By jrf,
    • 1 reply
    • 248 views

  7. [Solved] dosprn.com Lets Encrypt SSL certificate problem 1 2

    By dosprn,
    • 16 replies
    • 1.1k views

  8. Tommy is down

    By tdm,
    • 5 replies
    • 507 views

  9. [Solved] Please reset my account - jcisministries.helioho.st

    By reinzemf,
    • 2 replies
    • 402 views

  10. Delete account

    By maroufwani,
    • 1 reply
    • 362 views

  11. [Solved] remote access

    By peterlasvera,
    • 2 replies
    • 474 views

  12. Keep websites secured Disabled

    By thorast,
    • 1 reply
    • 277 views

  13. Please change the main domain for "alexgoldberg" account

    By dosprn,
    • 2 replies
    • 304 views

  14. dosprn.com hosting

    By dosprn,
    • 1 reply
    • 280 views

  15. [Solved] cant access database

    By peterlasvera,
    • 1 reply
    • 255 views
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