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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,430 topics in this forum

  1. error on my website

    By lightoftrus,
    • 1 reply
    • 290 views

  2. [Solved] Hosted website stopped working

    By davtyangarnik95,
    • 2 replies
    • 333 views

  3. [Solved] Webmail problem ! Please help !

    By huycolab2023,
    • 3 replies
    • 447 views

  4. [Solved] My site matilda.vn is not work

    By huycolab2023,
    • 5 replies
    • 646 views

  5. [Solved] Please help. "1 subscriptions exceed limits". How come? And how to restore/repair?

    By vvenet,
    • 8 replies
    • 876 views

  6. [Solved] Php not start

    By ramel,   
    • 1 reply
    • 332 views

  7. [Solved] CloudFlare Origin Server certificates

    By ballagyr,
    • 3 replies
    • 487 views

  8. [Solved] Request to Add an Addon Domain

    By thedannified,   
    • 1 reply
    • 367 views

  9. [Solved] wipe all my server's date and reset

    By ducks,   
    • 1 reply
    • 327 views

  10. [Solved] Addon Domains

    By lacasuriortodoxe,
    • 1 reply
    • 340 views

  11. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 293 views

  12. Reactivate suspended postgres database with Postgis extension and remote database access

    By mukul.007ju,
    • 3 replies
    • 468 views

  13. Problems after moved to the new server

    By rmx1986,
    • 5 replies
    • 536 views

  14. [Solved] I want to change my domain name

    By saransh,
    • 1 reply
    • 359 views

  15. [Solved] donate 1€

    By petra.dmb,
    • 1 reply
    • 235 views
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