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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,493 topics in this forum

  1. [Solved] reset my account, wipe out all old data and start fresh

    By majds,
    • 1 reply
    • 262 views

  2. [Solved] Change Document Root Path

    By dramadan,
    • 1 reply
    • 439 views

  3. supression

    By spectro,
    • 1 reply
    • 285 views

  4. [Solved] Add domain

    By dramadan,
    • 1 reply
    • 315 views

  5. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 326 views

  6. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 373 views

  7. Upload database

    By microlinegr,
    • 1 reply
    • 291 views

  8. 504 during python script through a cgi link

    By ebgds,   
    • 1 reply
    • 349 views

  9. [Solved] Lets Encrypt doesn't cover my webmail access

    By matyka,
    • 1 reply
    • 404 views

  10. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 354 views

  11. [Solved] Subdomain request

    By jonahm,
    • 1 reply
    • 298 views

  12. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 350 views

  13. [Solved] domain change

    By Guest hunterp11,
    • 1 reply
    • 443 views

  14. [Solved] Add a new domain

    By steamspace,
    • 2 replies
    • 338 views

  15. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 381 views
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