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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,484 topics in this forum

  1. [Solved] Primary domain does not seem to point to httpdocs

    By Kc_,
    • 3 replies
    • 404 views

  2. [Solved] Could you add my domain please.

    By marckeeley,
    • 4 replies
    • 250 views

  3. [Solved] wipe and start over my account please

    By mrrobot0,
    • 2 replies
    • 269 views

  4. [Solved] Add Domain

    By greyspot,
    • 1 reply
    • 218 views

  5. [Solved] please cancel my account

    By jrwrest,
    • 2 replies
    • 348 views

  6. Not receiving Plesk invite email

    By Bailey,
    • 4 replies
    • 349 views

  7. FTP or SFTP Access

    By pepino,
    • 5 replies
    • 364 views

  8. connection failed:Access denied for user 'root_admin'@'%' to database 'mydb' and remote access to the database.

    By resparkman1,
    • 7 replies
    • 361 views

  9. [Solved] My Plesk invitation code expired

    By gomgo,
    • 2 replies
    • 317 views

  10. How to add domins to your sever?

    By jrwrest,
    • 1 reply
    • 245 views

  11. [Solved] Kicked out of Plesk

    By marckeeley,
    • 3 replies
    • 583 views

  12. [Solved] Website Disabled

    By retrope,
    • 9 replies
    • 433 views

  13. [Solved] Change domain

    By siebenmik,
    • 1 reply
    • 273 views

  14. [Solved] Main Domain Change request

    By Saju,
    • 1 reply
    • 291 views

  15. [Solved] Force Restart

    By EasonLu07,
    • 1 reply
    • 300 views
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