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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,705 topics in this forum

  1. Server Support

    By ktoffel25,
    • 0 replies
    • 186 views

  2. [Solved] Migration to plesk

    By Kramer,
    • 3 replies
    • 332 views

  3. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 311 views

  4. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 256 views

  5. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 239 views
    • itrk
    • itrk

  6. git not working

    By harshil,
    • 1 reply
    • 212 views

  7. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 203 views

  8. [Solved] Domain Change Request

    By hooqadmin,
    • 1 reply
    • 224 views

  9. [Solved] Config table does not contain the version.

    By garrigue,
    • 8 replies
    • 6.2k views

  10. [Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO

    By lagboy,
    • 1 reply
    • 208 views

  11. Reset Password

    By nayakeg699,
    • 2 replies
    • 211 views

  12. [Solved] password reset on https://heliohost.org/

    By apikoding,
    • 1 reply
    • 361 views

  13. Help Plesk Password

    By drosales0391,
    • 1 reply
    • 188 views

  14. [Solved] Request to add a domain name

    By espyou,
    • 1 reply
    • 199 views

  15. [Solved] Need help in reactivation and transfer to Plesk

    By itmaster,
    • 2 replies
    • 282 views
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