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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,430 topics in this forum

  1. [Solved] subdomain

    By dramadan,
    • 1 reply
    • 346 views

  2. [Solved] Request for Account Unsuspension

    By hlm,
    • 3 replies
    • 499 views

  3. [Solved] Add domain

    By dramadan,   
    • 1 reply
    • 406 views

  4. [Solved] Please add my Domain

    By seekwe,
    • 1 reply
    • 260 views

  5. [Solved] Domain Removal

    By ebsug,
    • 1 reply
    • 270 views

  6. Cannot log in to Plesk

    By walterpowell,
    • 7 replies
    • 694 views

  7. [Solved] I want to be able to bind my own domain name

    By seekwe,
    • 2 replies
    • 373 views

  8. [Solved] No (sub)domain options for my account?

    By ronvdc,   
    • 6 replies
    • 560 views

  9. [Solved] Account wipe

    By Guest zlatko1,   
    • 2 replies
    • 248 views
    • Guest
    • Guest

  10. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 415 views

  11. [Solved] Start over

    By guessthecase501,
    • 1 reply
    • 419 views

  12. [Solved] Hey admin can you add this domain in my account

    By sarfraaz12,
    • 2 replies
    • 326 views

  13. [Solved] Please add my Domain

    By krisenigma,   
    • 1 reply
    • 364 views

  14. [Solved] Increased storage

    By mm1,   
    • 3 replies
    • 473 views

  15. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,
    • 1 reply
    • 510 views
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