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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,484 topics in this forum

  1. [Solved] Donation via PayPal

    By Anachoreta,
    • 1 reply
    • 280 views

  2. Unable to login using the password

    By Renee,
    • 0 replies
    • 151 views

  3. [Solved] could you be so kind to change my password. user: alberto4

    By alberto4,
    • 1 reply
    • 240 views

  4. [Solved] Domain Change

    By mgpowersports,
    • 3 replies
    • 308 views

  5. [Solved] Trying to renew account that was suspended after inactivity

    By dave,
    • 1 reply
    • 251 views

  6. [Solved] Tommy Server Status Accurate?

    By irlpinkiepie,
    • 3 replies
    • 295 views

  7. Switching to a different server : Ricky 1 2

    By elkhaddir,
    • 17 replies
    • 933 views

  8. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 242 views

  9. Change my main domain

    By mrgev,
    • 1 reply
    • 209 views

  10. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 360 views

  11. [Solved] reset password

    By heliot10,
    • 1 reply
    • 301 views

  12. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 254 views

  13. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 255 views

  14. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 265 views

  15. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 308 views
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