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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Add a subdomain request

    By fthasdd,
    • 1 reply
    • 368 views

  2. [Solved] Changing main domain for user "fthasdd"

    By fthasdd,   
    • 1 reply
    • 378 views

  3. [Solved] Mail server down

    By carlos77,
    • 4 replies
    • 656 views

  4. [Solved] Pease reset my account joaoricardobo. wipe data

    By joaoricardobo,
    • 1 reply
    • 382 views

  5. ajout de domaine

    By TeknoraInfrakit,
    • 1 reply
    • 406 views

  6. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 430 views

  7. [Solved] Add new domain

    By riz,   
    • 1 reply
    • 400 views

  8. [Solved] Change the subdomain name

    By misternas,   
    • 3 replies
    • 683 views

  9. [Solved] Request for add-on domain names

    By Seekier,
    • 1 reply
    • 472 views

  10. [Solved] add domain

    By tstgame,   
    • 3 replies
    • 533 views

  11. [Solved] i can’t reset password

    By ncatey2,
    • 6 replies
    • 730 views

  12. [Solved] add domain for brinkmj70

    By Matt Brinkman,
    • 1 reply
    • 418 views

  13. [Solved] "Request to Add Domain to My HelioHost Account (Username: nothingness)"

    By nothingness,   
    • 4 replies
    • 640 views

  14. [Solved] Reset my account: petersen

    By cornelio,
    • 1 reply
    • 477 views

  15. [Solved] 403 Errors on HTML file - file permissions fixed, but error continues

    By TheRamblingTy,
    • 4 replies
    • 865 views
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