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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,257 topics in this forum

  1. [Solved] Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 266 views

  2. [Solved] Reset Account

    By miniurl,
    • 7 replies
    • 684 views

  3. [Solved] Hosting java application

    By alessandromargo,
    • 1 reply
    • 244 views

  4. [Solved] My sister can't get Filezilla to connect since the Johnny rebuild.

    By lilychan,
    • 3 replies
    • 535 views

  5. Can't connect to PostgreSQL

    By tiger74,
    • 0 replies
    • 409 views

  6. [Solved] DB Erased after 30 days idle

    By fdevillalobos,
    • 2 replies
    • 262 views

  7. Cannot login on Johnny - Invalid user/password

    By paladino,
    • 1 reply
    • 256 views

  8. MariaDB: Inter-database foreign keys

    By sagnik,   
    • 2 replies
    • 445 views

  9. CREATE NEW SUBDOMAINS

    By orca,
    • 9 replies
    • 667 views

  10. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 298 views

  11. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 462 views

  12. [Solved] Please reset my account, thank you

    By ohyo,
    • 2 replies
    • 317 views

  13. [Solved] Reactive Account

    By bawanthabe,
    • 7 replies
    • 552 views

  14. [Solved] Add a domain to my account

    By jojj2111,
    • 1 reply
    • 272 views

  15. [Solved] Can't create Postgres DB (SQLSTATE[55006])

    By tomaszrozko97,
    • 3 replies
    • 839 views
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