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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,702 topics in this forum

  1. [Solved] Stevie Signup Error

    By jeffvig,   
    • 4 replies
    • 779 views

  2. [Solved] Addon Domains Not Showing In Cpanel

    By stgeorge,   
    • 0 replies
    • 2.8k views

  3. [Inactive] Domain Change

    By juris,   
    • 1 reply
    • 972 views

  4. [Solved] Co.cc Domain Issues

    By mstratford,
    • 2 replies
    • 1.5k views

  5. [Solved] Password Protect Directories Not Working

    By teutoburgo,
    • 4 replies
    • 1.1k views

  6. [Solved] Change My Domain To Heliohost.org

    By celestal,   
    • 1 reply
    • 724 views

  7. [Solved] Cant Access Phpmyadmin

    By astral-fw,
    • 1 reply
    • 649 views

  8. [Solved] Domain Moved But Still Redirecting To Old Server

    By bbb_tweet,
    • 5 replies
    • 1.4k views

  9. [SOLVED] Email Account - "horde" Access Error

    By Sapateiro de Pirescoxe,
    • 2 replies
    • 817 views

  10. [Solved] Account Deleted For No Reason

    By Deathmax,
    • 1 reply
    • 803 views

  11. [Solved] Constant Hacker Attacks / Constantes Ataques Hackers

    By carnavalboquense.com.ar,   
    • 3 replies
    • 1.6k views

  12. [Inactive] Ip Blocked When Post A Article.

    By media2vn,
    • 0 replies
    • 605 views

  13. [Solved] Error When Trying To Addon Domain And Park A Domain

    By tablecat,
    • 1 reply
    • 791 views

  14. [Solved] System Configuration Error

    By gto2012,   
    • 0 replies
    • 909 views

  15. [Solved] Why I Can't Get A Server? Are Registrations Closed?

    By Ingusmant,
    • 1 reply
    • 712 views
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