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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,788 topics in this forum

  1. [Solved] Activ My Account Pls

    By oflash,
    • 2 replies
    • 895 views

  2. [Solved] Cannot Login To Access Apache Logs (Home Directory Not Available)

    By garipipok,   
    • 1 reply
    • 1.4k views

  3. [Solved] Problems With Phpmyadmin

    By ExtremeGaming,
    • 2 replies
    • 1k views

  4. [Solved] Deploying .war File

    By shaiws,   
    • 1 reply
    • 1.1k views

  5. [Inactive] Multiple Accounts

    By Jonny,
    • 2 replies
    • 778 views

  6. [Solved] Connection Problems - Wordpress

    By biasaf,
    • 14 replies
    • 1.7k views

  7. [Solved] Upload_Max_Filesize & Php.ini

    By grb,
    • 2 replies
    • 617 views

  8. [Solved] Cannot Access Cpanel

    By softlab,
    • 5 replies
    • 768 views

  9. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 418 views

  10. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 431 views

  11. [Solved] Account Move Request (Deletion Not Working So Can't Do It Myself)

    By Dodo55,
    • 1 reply
    • 385 views

  12. [Solved] Remote Mysql Connection Problem

    By dt340a,   
    • 3 replies
    • 1.5k views

  13. [Inactive] Dedicated IP Purchase

    By tromble,
    • 5 replies
    • 703 views

  14. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 465 views

  15. [Solved] Not Receiving Emails - Domain Name Shared With Another User (?)

    By knut,
    • 2 replies
    • 857 views
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