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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. Multiple Accounts: Maths222

    By maths222,
    • 1 reply
    • 1k views

  2. [SOLVED] Msql Db Question...

    By acj7464,
    • 1 reply
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  3. [SOLVED] Password Reset Email Not Sending

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    • 1 reply
    • 872 views

  4. [SOLVED] 500 Internal Error Not Fixed 1 2

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  5. [SOLVED] Time Zone With Htaccess

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    • 2 replies
    • 1.3k views

  6. Severe Load And Mysql Time Out Occurring On Stevie 1 2

    By n30n,
    • 21 replies
    • 3.1k views
    • Guest
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  7. Subdomain Can't Be Deleted

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    • 13 replies
    • 1.7k views
    • Guest
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  8. Mysql Database Has Been Wiped Out? 1 2

    By opportunity,   
    • 17 replies
    • 5.1k views

  9. 500 Internal Server Error

    By dream11,   
    • 3 replies
    • 1.5k views
    • Guest
    • Guest

  10. 500 For Php Scripts On Stevie

    By Piotr GRD,
    • 1 reply
    • 689 views
    • Guest
    • Guest

  11. Delete Forum Account

    By Guest Propaganistas,
    • 1 reply
    • 317 views

  12. Mysql Errors

    By Kli,
    • 12 replies
    • 2.4k views
    • Kli
    • Kli

  13. [SOLVED] Php Files Returning 403 Error

    By sparta,
    • 3 replies
    • 891 views
    • Guest
    • Guest

  14. Heliohost Has Encountered An Error During Installation

    By mahai,
    • 14 replies
    • 2.1k views
    • Guest
    • Guest

  15. Johnny Maths222

    By maths222,
    • 4 replies
    • 929 views
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