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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,273 topics in this forum

  1. [Solved] Unable To Change Password

    By ExtremeGaming,
    • 3 replies
    • 517 views

  2. [Solved] Dns Entry Exists: Cybercc5

    By cyberc5,
    • 2 replies
    • 765 views

  3. [Solved] Parked Domain Of Account @ Johnny

    By abhatia923,   
    • 3 replies
    • 1.2k views

  4. [Solved] Cannot Upgrade Perl Cpan Packages

    By rmetrich,
    • 3 replies
    • 745 views

  5. [Solved] Delete Account

    By craigis,
    • 1 reply
    • 471 views

  6. [Solved] Transferring Server

    By oninski,
    • 3 replies
    • 1k views

  7. [Solved] Request: Move From Johnny To Stevie

    By iennaco,
    • 1 reply
    • 385 views

  8. [Solved] Request For Backup [ Server: Johnny ]

    By IshaanRodrigues,
    • 1 reply
    • 703 views

  9. [Solved] File Back Up From Johnny

    By waltersj,
    • 1 reply
    • 414 views

  10. [Solved] Request For Backup

    By ExtremeGaming,
    • 1 reply
    • 448 views

  11. [Solved] Can I Get My Sites Johnny Backup Files Aswell As Switch To Stevie?

    By tmdev,
    • 1 reply
    • 366 views

  12. [Solved] Backup Files + Server Change

    By junaid,
    • 1 reply
    • 477 views

  13. [Solved] Data Backup

    By bugoy,   
    • 3 replies
    • 1k views

  14. [Solved] Request Backup Files (Johnny)

    By yason,   
    • 2 replies
    • 1k views

  15. [Solved] Data @ Johnny

    By abhatia923,   
    • 1 reply
    • 1.1k views
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