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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10117 topics in this forum

  1. Database Error:can't Connect To Local Mysql Server Through '/var/lib/mysql/mysql.sock' (2)

    By golatificon,   
    • 5 replies
    • 2k views

  2. Update Mysql And Php

    By paladox2014,
    • 2 replies
    • 581 views

  3. [Solved] Error: Error Displaying The Error Page

    By ccwu,
    • 10 replies
    • 2.1k views

  4. [Solved] 500 Internal Server Error:mdiary

    By mdiary,   
    • 1 reply
    • 971 views
    • jje
    • jje

  5. [Solved] Firewall On Steive Blocking Me?

    By Tarzan,
    • 5 replies
    • 1.3k views

  6. [Solved] Roundcube Webmail

    By mazix,
    • 2 replies
    • 832 views

  7. Error When Installing Joomla Using Softaculous

    By tig_ltsm,   
    • 1 reply
    • 1.1k views

  8. [Solved] Error -1 From Storage Engine

    By spxtools,
    • 3 replies
    • 788 views

  9. Cannot Reset Cpanel Password

    By builderb,   
    • 1 reply
    • 1.5k views

  10. Account Queued

    By khaox,   
    • 6 replies
    • 2k views
    • jje
    • jje

  11. Stevie Cpanel Down

    By heycm,   
    • 1 reply
    • 3.6k views
    • jje
    • jje

  12. [Solved] Joomla Installation Error

    By gnlu,
    • 0 replies
    • 383 views

  13. [Solved] Website Activated On Mobile Only

    By manzeri,
    • 1 reply
    • 917 views
    • jje
    • jje

  14. [Solved] Dns Entry Already Exists?

    By PavilionVI,
    • 1 reply
    • 460 views

  15. [Solved] Website Not Activated

    By manzeri,
    • 1 reply
    • 938 views
    • jje
    • jje
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