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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,128 topics in this forum

  1. [Solved] Can't Add Parked Domain

    By bcsadmin,
    • 5 replies
    • 458 views

  2. [Solved] Request For Second Account: Wolstech

    By wolstech,
    • 7 replies
    • 646 views

  3. [Solved] Unable To Log Into Cpanel

    By Immacio,
    • 8 replies
    • 810 views

  4. [Inactive] Django-Website Error

    By n2d07013,   
    • 1 reply
    • 763 views

  5. [Solved] Domain Doesn't Change

    By c11dev,
    • 2 replies
    • 728 views

  6. [Solved] Three Accounts Accessed From Same Ip

    By Advance,   
    • 5 replies
    • 629 views

  7. [Solved] Asp.net Not Working With Mysql After Publishing To Heliohost 1 2

    By isitpossible,   
    • 19 replies
    • 4k views

  8. [Solved] 404 Not Found (Defaultwebpage.cgi)

    By Nomak,
    • 6 replies
    • 929 views

  9. [Solved] Website Damaged

    By Crystala,
    • 3 replies
    • 492 views

  10. [Solved] Can Not Login To The Cpanel

    By kukugo,
    • 1 reply
    • 631 views

  11. [Solved] Binding Dns

    By sisav,   
    • 1 reply
    • 4.3k views

  12. [Solved] Account No Longer Accessable

    By mecatl,
    • 4 replies
    • 396 views

  13. [Solved] Could Not Connect To Database

    By thomk,
    • 3 replies
    • 1.7k views

  14. [Solved] Java Not Working Again

    By deividlm,
    • 1 reply
    • 370 views

  15. [Solved] Help On Multiple Account

    By mechlabs,
    • 2 replies
    • 615 views
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