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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,703 topics in this forum

  1. [Solved] Error During Installation Dns Entry Already Exists ~ I Deleted That Account 3 Days Ago

    By pstvx,   
    • 5 replies
    • 1.8k views

  2. [Solved] Roundcube/horde Error

    By bartus24,
    • 1 reply
    • 448 views

  3. [Solved] Unable To Add Domain To Account

    By kartikm,
    • 2 replies
    • 408 views

  4. [Solved] I Can't Enter In My Account

    By Tesouro,
    • 6 replies
    • 855 views

  5. [Solved] Website Hacked, But Only Part Of It

    By robev,   
    • 2 replies
    • 876 views

  6. [Solved] Encountered The Question Account Queued

    By jinn0317,
    • 4 replies
    • 869 views

  7. [Solved] Ip Problems

    By kdev,
    • 2 replies
    • 693 views

  8. [Solved] Account Queued...but It's Already Been Created

    By Arcadium,
    • 6 replies
    • 916 views

  9. Delete : Neotool

    By dida24,
    • 1 reply
    • 523 views

  10. [Solved] Is It Possible To Change Heliohost Username?

    By energyuser,   
    • 4 replies
    • 2.3k views

  11. No Ruby On Rails Apps Run

    By Dariush,
    • 0 replies
    • 522 views

  12. [Solved] Need Help With Setting The Dns

    By energyuser,   
    • 11 replies
    • 2.8k views

  13. [Solved] Where To File About Reports.

    By hussam,
    • 2 replies
    • 652 views

  14. [Solved] Roundcube Database Connection Error

    By bdistler,
    • 1 reply
    • 447 views

  15. [Solved] Cannot Send E-Mails But Can Receive

    By jbirdweb,   
    • 1 reply
    • 991 views
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