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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,883 topics in this forum

  1. [Solved] Registered, But No Account Created

    By astein,   
    • 7 replies
    • 894 views

  2. [Solved] 0/0 Parked Domains Available On Stevie

    By shoop,   
    • 1 reply
    • 912 views

  3. [Solved] Kinda Screwed Up My Domain Change.

    By RX14,
    • 1 reply
    • 261 views

  4. [Solved] No Parked Or Addon Domains?

    By TheInfernoX,   
    • 1 reply
    • 343 views

  5. [Solved] Can't Find Shell Access

    By friedkentang,
    • 3 replies
    • 470 views

  6. [Solved] Problem With Reset Password

    By YDu8VchU,
    • 2 replies
    • 293 views

  7. [Solved] Internal Server Error Last Hours

    By toxicious,
    • 4 replies
    • 691 views

  8. [Solved] Parked Domain Error

    By amansubhan,   
    • 2 replies
    • 612 views

  9. [Solved] Problem With Account Creation

    By dmonde,
    • 3 replies
    • 316 views

  10. [Solved] Please Cancel New Hosting Account

    By fietser,   
    • 3 replies
    • 266 views

  11. [Solved] Have Trouble Acessing Cpanel And My Site Is Down

    By jmyers12,
    • 1 reply
    • 258 views

  12. [Solved] Team Haxorsistz?

    By Pasarel,
    • 3 replies
    • 1.1k views

  13. [Solved] Heliohost Account Error - A Dns Entry Already Exists

    By Sai,
    • 1 reply
    • 285 views

  14. [Solved] Problem With Parking Domain

    By havaye_taze,
    • 2 replies
    • 354 views

  15. [Solved] Php Mail Troubles

    By Pol,
    • 12 replies
    • 1.1k views
    • Pol
    • Pol
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