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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,979 topics in this forum

  1. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 485 views

  2. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 368 views

  3. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 198 views

  4. [Inactive] Cpanel: Addon Domains And Subdomains Show Zero

    By Imam Indra Prayudi,
    • 1 reply
    • 578 views

  5. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 637 views

  6. [Solved] Reached My Max Process Limit Again...

    By toxicious,
    • 2 replies
    • 712 views

  7. [Solved] Index Page Content Not Showing For My Wesitei

    By john075,
    • 2 replies
    • 355 views

  8. [Solved] Website Unreachable.

    By tristan,
    • 2 replies
    • 658 views

  9. [Solved] 500 Internal Server Error - Installing Wordpress

    By donnnie,   
    • 5 replies
    • 1.6k views

  10. [Inactive] Can't Sign In To Heliohost Account

    By jacinta,   
    • 1 reply
    • 327 views

  11. [Solved] Main Domain Change

    By ravenx30,
    • 6 replies
    • 791 views

  12. [Solved] Registration Done - Account Not Useable

    By social,
    • 2 replies
    • 338 views

  13. [Solved] Deploying .war

    By uniotaku,
    • 6 replies
    • 649 views

  14. [Solved] Asp.net Mysql Error

    By asnime,   
    • 1 reply
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  15. [Solved] Trying To Set My Domain As Root?

    By ravenx30,   
    • 1 reply
    • 972 views
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